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  5. Reviews of Best Western Plus Sunset Plaza Hotel

Reviews of Best Western Plus Sunset Plaza Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8400 Sunset Boulevard, West Hollywood, Los Angeles, CA 90069, United States of America

#169 of 384 hotels in Los Angeles

Guests' Choice

Review Score

Based on 1011 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast was good

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Great location!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Felt the hotel grounds was a disjointed with rooms being down in the “basement”. Rooms are not ideal for family of four with teenagers. Nowhere to store luggage & had to rearrange furniture. We had some water issue with bathroom & adjoining carpet but they gave us a discount.

    Great location, Ranch across road is worth the visit. Walk along Sunset Boulevard to Sunset Plaza, close to Starbucks. Breakfast was good - buffet breakfast. Room was okay, bathroom nice, had a little balcony.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    It was fine, considering the area.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    The hotel was very clean, but a bit older/worn. The rooms could use an update. They were nice sized rooms, but the walls and carpets were a bit older...they were as old/worn in the hallways and also some of the common areas. If the rates were a bit less expensive you could accept this a bit more; however, this hotel charges as much as its competitors on Sunset Blvd. Even though you get complimentary breakfast, the rates were as high as some of their nearby competitor properties.

    Breakfast was great, and there was a variety every day (not the same things served each day). Location was great, and the room had a small fridge, microwave, and Kuerig-style coffee maker. It was very easy to keep food/snacks in your room...not having to waste leftovers from restaurants. We were able to get snacks from local stores, including coffee that we wanted to brew. The hotel was very generous with their complimentary coffee, and housekeeping was very accomodating with any in-room requests.

    Stayed in February 2024

  • Reviewed: April 12, 2024

    8.0
    Well located decent hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Plastic cutleries and paper plates.

    The pool and the surrounding area were lovely. Good breakfast was offered and we liked that you could take it to the pool side or to your room. Staff were very helpful and kind. 40 minutes walk from “the walk of fame” and No 2 bus stop is in front of hotel. Beverly Hills is similar distance. Many pizza places, restaurants and bars are within a couple of minutes walk.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Loved it. Great place to stay in LA
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Better selection for breakfast would be good

    Stayed in April 2024

  • Reviewed: March 11, 2024

    8.0
    No value for the money.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This hotel standard was acceptable approx. 30 years ago, a serious refurbishment is urgently needed. Breakfast was the same lowest quality every day…

    Staff was very friendly.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Lovely place in a great location with a beautiful view!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff could be a bit more friendly perhaps.. We booked and paid for a room for three for fours nights .. they always left only two towels and every time we asked for a third towel, their response was never quick, we have to call back to remind them, or friendly as they always had an annoyed tone of voice like we were asking for the impossible ahah 🤣 The gym is super basic. 😢

    Lovely hotel, great location, comfortable bed! Amazing bathroom.

    Stayed in January 2024

  • Reviewed: March 2, 2024

    8.0
    Comfortable stay in great location.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A small bar area in house would be good for a late drink. Breakfast was a bit average.

    Good location. Comfortable room with nice bed and bedding, good size bathroom

    Stayed in February 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    they don't clean the rooms, only if you ask them on the front desk.

    The location was Wonderfull.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Really big family room with 2 big beds. Good shower lovely courtyard good staff
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a bit stuffy and had a smell

    Breakfast was very welcome. Good waffles

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Overall a good hotel in WEHO
    • Leisure trip
    • Group
    • Queen Suite with Four Queen Beds
    • Stayed 4 nights

    had to run the hot water in the shower for a solid 5 minutes before any hot water arrived, and then it only lasted for a short time - terrible waste of water and time. The breakfast room was above our room and the sound of chairs scraping on the floor as guests sat down to eat woke us up every morning.

    spacious room, good location, parking

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    The patio and swimming pool are lovely, the room itself was good but nothing special though I appreciated the lighting. The bathroom was modern and sleek.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    This could be a great hotel with some more upgrades.. New carpeting, redo the breskfast roon
    • Leisure trip
    • Couple
    • King Suite with City View and Balcony - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was ok not great. Upon our arrival the bathroom had an intense odor from the cleaning products they used. We switched rooms until they recleaned the bathroom the next morning. The carpet was damp from being shampooed.. I think they need to train the cleaning staff better.

    Location is great, the room was quiet. The spacious balcony room had a great view of downtown LA. AC and heat worked fine. Shower was great…Bathrooms are marble

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    The hotel is near the most places to visit in LA
    • Leisure trip
    • Family with young children
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are old

    Breakfast, localization

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Jacuzzi - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Outdated decor

    Breakfast was good, nice variety

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Fabulous
    • Leisure trip
    • Group
    • Queen Suite with Four Queen Beds
    • Stayed 3 nights

    Not able to see out of our room

    Breakfast was great, staff very helpful, coffee station

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    fantastic location with everything that you needed.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Nothing

    Breakfast was great to have. Location was fantastic. The staff were very friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    7.0
    Lovely Hotel , good location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    THE BREAKFAST

    BREAKFAST poor ….. not many healthy food, paper plates, paper cups and cardboard cutlery .

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Good overall stay for the price
    • Leisure trip
    • Couple
    • King Suite with City View and Balcony - Non-Smoking
    • Stayed 3 nights

    Breakfast was not great, I would have liked more choice in the hot area

    We liked the size and cleanliness of the Room, We also liked the location and the price for the location was good

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Fair place
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Its little dated

    Location

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    A piece of affordable luxury in the centre of Hollywood
    • Business trip
    • Travelers with friends
    • Double Room with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Furnishings, garaging and service great

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    nice city break
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast could have more options, very carb heavy

    location and room size

    Stayed in January 2024

Showing 1 - 25

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