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1250 North Glassell Street, Orange, CA 92867, United States of America
May 21, 2016
March 2, 2016
눇Great and Friendly Customer Service
March 15, 2016
눉Carpet was filthy. Bedding was so thin we had to have the heat up, rather than feeling cozy in warm bedding, and able to have air flow which is cooler. No coffee for the free coffee in the room. Someone left their underwear, which was left in the room, kinda tacky for staff to not notice bright pink undees. We also needed to find a pet friendly place, the original ad we saw said they accepted pets, but the sign in the office said no pets, so we had to limit our time. We didn't smuggle the pet in (we didn't own it yet), but were accused of it, they locked us from our room! We were purchasing and gathering kitty toys for when my daughter was able to adopt one from the animal shelter. We never brought her there, and while it made sense they thought we had one in the room, seeing all the animal items, it was rude they didn't ask first. They assumed we had the kitty and locked us from our room!! No questions first, no conversation. All our stuff was in there, had we not arrived just in the nick of time (they were all leaving for the night), we would have had to sleep in our car!!! It was incredibly scary and rude, this is not a part of town one wants to sleep in ones car!!!
눇It was convenient enough to Chapman, pillows were comfortable, had a microwave and refrigerator, and free wifi.
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