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  5. Reviews of Big Pines Mountain House

Reviews of Big Pines Mountain House 2 stars

4083 Cedar Avenue, South Lake Tahoe, CA 96150, United States

#54 of 58 hotels in South Lake Tahoe

Guests' Choice

Review score

Based on 1007 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    8.3

  • Facilities

    5.5

  • Staff

    6.8

  • Value for money

    6.0

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 19 February 2024

    4.0
    Disappointed. I don't think my friends will ever let me pick the hotels ever again all I heard was complain and comp
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds with Fireplace and Kitchen
    • Stayed 1 night
    • Submitted via mobile

    The fireplace was not working, the heater became too hot, the stove has only 1 working stove, the shower handle was broken and the room was too dusty. In addition the wifi did not even reached the room we were placed at. The house keeping was knocking 2hrs before our checkout time.

    It is close to town where you can do groceries and what you need.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Most of the electric outlets didn’t work in the room.

    Good location to the ski resort.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    6.0
    Decent room great pricing and great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The only issue we had was the room smelled like a gym locker room. Staff relocated us to another room which was 100 times better. Later we found out the smell was from the heater.

    Location was great right by the heavenly area. We consider this a budget hotel especially for our overnight trips the hotel is great.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    6.0
    Great value and location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled when beater was turned on. It was bad. Water pressure in our room was very low.

    Location

    Stayed in December 2023

  • Reviewed: 14 November 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The apartments are very poorly maintained, the utensils such as the heating are old and do not work, very old furniture and poor daily service. Need to organize for guests staying more than one day One of the main things is lack of toilet paper,?

    Stayed in November 2023

  • Reviewed: 28 October 2023

    6.0
    I would say that I like the staff in the front. Very nice couple. Iftlee and Sadia were very friendly and provided good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the fact that bathroom was not clean. The room lack of lights. The swimming pool look not appealing even the outside table.

    The location

    Stayed in August 2023

  • Reviewed: 23 October 2023

    4.0
    Disappointed this trip. Need to offer updated rooms
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Gave us a dirty old room. Need to up date rooms

    Location is great

    Stayed in September 2023

  • Reviewed: 19 October 2023

    4.0
    for value we paid it was fair.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    room seems dated, shower very old. Bath area room very small. Water sometime comes too hot.

    location

    Stayed in October 2023

  • Reviewed: 19 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Close to everything but very dirty

    Stayed in August 2023

  • Reviewed: 14 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    But it’s close to downtown!

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Disappointed
    • Leisure trip
    • Couple
    • Deluxe King Room with Fireplace
    • Stayed 1 night
    • Submitted via mobile

    Corners were dirty, fire place was gas only. It's a work in progress.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    5.0
    Good location.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Very dated, uncomfortable beds no tv remote, one tv channel available, small pillows

    Location and amazing pressure in the shower

    Stayed in October 2023

  • Reviewed: 2 October 2023

    6.0
    I think there are better options
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The guy took forever to get to the front desk, and we got there like at 7 pm. The keys only worked for one night and had to get them reactivated the following day for our 2nd night. I'm assuming because of the demand, the hotel was more expensive than usual.

    The room was big and had everything it needed.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool was closed, no coffee maker, too noisy from the upstairs room

    The location is really good

    Stayed in September 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room is too old,floor was not clean, no cups in the room,

    Stayed in September 2023

  • Reviewed: 20 September 2023

    6.0
    Ok stay
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Major thing no phone in room also TV was stuck on 1 channel when I used my cell to call front desk he said he would send someone and no one ever showed.

    Spa tub was awesome. My room was clean and away from inner side of hotel where there is constant noise. Walking distance to Casinos.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    4.0
    Didn’t appear that the owner cares enough to reinvest some of the profits into keeping up the image.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The furniture was worn and unsightly.

    The bes was comfortable.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable motel, not clean at all. The shower was either too hot or too cold. We saw the recepcionist arguing with a client that left a bad review, and it was very unprofessional. The only reason we didn’t walk away was because it was non refundable.

    Great location

    Stayed in September 2023

  • Reviewed: 6 September 2023

    4.0
    If a hot shower, bed and tv is all u need then this hotel conveniently lacated next to a busy tourist area is the place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Ive been here twice before and I can tell budget cuts have been made but the price has stayed the same. The blinds didnt work, no remote for the ac( had to stand on bed to change it, closet had carpet and was never vacuumed. Baseboards were very dirty. The toilet must be leaking cause the drywall behind it was all wrinkly. The shower curtain had pink mold all over it. The pillows have gotten smaller and thinner since my last visit. You can tell they tried up grading the place by painting the exterior white( with over and underspray everywhere).

    The location was a convenient walk to the casinos and heavenly village shops

    Stayed in September 2023

  • Reviewed: 29 August 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We need a room with kitchen a good stove this was so bad the burner no working you need better cleaners . Because the room are duty. The place is beautiful only more atención

    Stayed in August 2023

  • Reviewed: 29 August 2023

    5.0
    It was okay
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The office

    The location

    Stayed in August 2023

  • Reviewed: 27 August 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Old construcción, dirty pool, noisy ceiling up floor guest when walk you listen all… also faucets and water valves make a huge noise to scare you when you sleeping … I stay a previous night on Quality in wayyyy better place accomodations nice clean pool and very good breakfast for less money $93 ! Here I pay $130.54 no breakfast But Staff are friendly and helpful!

    Location

    Stayed in August 2023

  • Reviewed: 18 August 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the room had a musty smell, the carpets were filthy. we are in 4 people and they only had two towels available, the shower was bad and they didn't have many outlets available

    The location

    Stayed in August 2023

  • Reviewed: 17 August 2023

    4.0
    Left early because I was disappointed with the hotel
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Too pricey for what the hotel has to offer.

    It’s just in a nice location that’s all.

    Stayed in August 2023

Showing 1 – 25

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