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604 1/2 IAA Drive, Bloomington, IL 61701, United States of America
May 10, 2016
눉Requested early check-in as I was with my elderly father awaiting my daughter's graduation from Illinois State. We had four hours to kill after driving a long distance. I had called ahead to request that and they OK'ed it. When we got there, at noon, I was informed very abruptly that no one was checking in until 3:00 pm. Another family who needed to get dressed for the graduation was denied as well. We were told we could use the public restrooms in the lobby to change. The bathroom wasn't big enough by any stretch. I cancelled my reservation and was in a room at the Motel 6 up the street 10 minutes later, able to allow my dad to rest and to shower before the graduation ceremony. Never again. It wouldn't have been so bad if the attendant wasn't rude about it.
May 9, 2016
눉The hotel was great Booking.com is Awful!
눇I loved the hotel and the staff Artillios was so patient and helpful because Booking .com did NOT get my reservation in their computer system even after two phone calls being made by the super sweet Artillios and the other staff . Then they stated that their own online price was cheaper than Booking.com So lesson learned I will never use Booking.com
April 18, 2016
눉The employees are ignorant, was told that I would have two pack and plays for my daughters, only had 1. There were bullet holes in the wall. Mildew on the walls. The bathtub didn't drain. The sink was leaking. And they don't have answer the service desk when you call from your room. So don't even bother.
눇I liked that it was close to some restaurants.
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