pricing was a bit high

close to many activities and sights. bed was super comfortable and had a great view of the walkway to the North End.

Stayed in April 2024

The only day we noticed any type of low energy from staff was on Sunday morning from the valet gentleman which was odd because the Friday morning guy was phenomenal and even helped us on how to unpack our items for our stay especially since he noticed we arrived with a baby. Parking is not good in the location so get ready for the fee and be advised that card is the only option to pay not cash. (Try to park and walk around during your stay) Honestly for the price it would be nice if the hotel actually offered something free even a bagel or drink but everything is a fee even the WiFi. And the escalators are still not working but the elevators are.

The location is beautiful and the weather wasn't too bad, We did like the fact that the hotel is located close to many things to do with children. (Museum , town plaza with tiny shops etc.) I also liked the fact that a key card is needed to get to each floor which is awesome for safety reasons. The room offers a fridge,ice container, tea and coffee maker but NO Water bring your own or buy some from the hotel. They have a restaurant in the hotel which isn't too bad (*especially the drinks) for the first night since we were tired but look around the area if you have time because awesome restaurants are all around but make sure to reserve. The beds were comfortable with weighted blankets and the view was nice from our room to the town and the house keeping is very polite and friendly they will only clean if you want them to. The pool is nice and warm but a bit on the smaller side yet not bad for kids and with it being located on the 2nd or 3rd floor may be the reason for the size. They offer a gym and free drinks (flavored water)in the workout area. Our room location was extra quiet and when reading reviews we were nervous about our children but not a complaint nor issues with the boys having fun.

Stayed in March 2024

If you get the chance to meet sunny ask his story and tip him well, the best part of the stay was having the opportunity to meet sunny!

Stayed in March 2024

Cost of valet..$67

Location!

Stayed in March 2024

Some guests were in the lobby til past midnight and you could hear them from inside the room...maybe add more soundproofing?

Location, great view

Stayed in March 2024

Very cold tile floors, otherwise amazing

Location to an event we had tickets to

Stayed in February 2024

The pool is significantly smaller than it appears in the pictures.

It was clean, beautiful and the staff were excellent. The location was fantastic too!

Stayed in February 2024

Went for a birthday dinner party and it was a very convenient location. The property was nice and clean and the staff was very friendly.

Stayed in February 2024

Housekeeping was late in cleaning rooms daily. I’d prefer rooms to be cleaned before 3pm.

Staff!

Stayed in October 2023

We loved the location

Stayed in July 2023

Location - room location - room service

Stayed in October 2023

Having to leave

Location

Stayed in October 2023

Nothing

The staff and grounds were excellent. Location was also perfect for the events we wanted to do. Easy access to the aquarium, trolly, and subway all within 1 minute walking.

Stayed in September 2023

A little pricey.

Luxurious rooms, great restaurant and bar, great location within walking distance of many sites. Beautiful water and park views.

Stayed in September 2023

Delicious Excellent service and staff Courteous and attentive

Stayed in August 2023

Our stay was pleasurable but the $95 a day in extra fees was not expected. $64 per day for parking was a bit excessive. The $30 per day to coerce us to use the hotels services was outright unreasonable

Great location, clean and comfortable room

Stayed in August 2023

Cleanliness of rooms Accessibility to coffee shop and breakfast on premises

Stayed in July 2023

The escalators were not working during our visit

The hotel is the perfect location for enjoying a visit to Boston be it as a single person or family. The staff were friendly and helpful.

Stayed in August 2023

No free water at all in our room. No towel hoks or racks in the bathroom.

We transferred here from a distasteful hotel. So this was a delight. I should have chosen this in the first place

Stayed in August 2023

We paid top dollar to stay in the hotel, so I was a bit annoyed that my room charge didn't include breakfast. We did get the $30/day credit for use at the hotel facilities, but that didn't stretch very far, given the prices. While I appreciated that the hotel provided washers and dryers for self-service laundry, I was a bit put-out that the machines weren't free but were pay-operated. For the amount of money we spent on the room, I think the hotel should have provided that service for free. The indoor pool was a little too small for a hotel of this size; I'd recommend putting in a much larger outdoor pool in the future, if possible - that would be an even bigger draw, especially for guests with children.

I don't believe one can beat the superb location of the hotel in Boston. It's literally right next a T station, and most of the water ferries dock right next to the hotel, we took one to Salem, which is a highly recommended destination on the northshore. The aquarium is also right next door, which is a must-visit sight in Boston. It's a short walk across the street to the wonderful Quincy market food hall and shopping area, and an equally short walk to the north end, featuring the finest Italian dining outside of New York city on the East Coast. Liked that the hotel provided washers and dryers for self-service laundry. The rooms were quiet and we were not kept awake by any noisy celebrating during our entire 9-night stay.

Stayed in July 2023

the escalator was broken

the location was fantastic!

Stayed in July 2023

They didn’t have any fragrance free, shampoo, conditioner, or body wash.  The food from the restaurant was a tad bit expensive. And the portions were a bit small.

The location was perfect.

Stayed in April 2023

I liked everything.

The room was spacious and very clean. We loved the location in town, the view from our room, and the staff was very helpful. Perfect for our stay in Boston.

Stayed in June 2023

No complimentary breakfast for the price

It was very clean, the staff were very helpful, valet parking was quick to get our vehicle and to help with luggage, it was close to a lot of areas within walking distance.

Stayed in July 2023