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  5. Reviews of Box Canyon Lodge and Hot Springs

Reviews of Box Canyon Lodge and Hot Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

45 Third Avenue, Ouray, CO 81427, United States of America

#13 of 17 hotels in Ouray

Guests' Choice

Review Score

Based on 301 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    A nice, peaceful, quite stay. Very nice room and great views!
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights

    The hot tubs weren't very appealing to my wife, although I though they were fine.

    The room was very nice. We had a private balcony and a huge bath in the honeymoon suite. The staff were all nice.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    A place to stay in Ouray
    • Leisure trip
    • Solo traveler
    • Standard King
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms Could be updated. Carpet seemed quite dirty. Noise easily travels and the rooms shake if anyone walks along the breezeway. Pools are small, crowded, busy with children and then they close at a certain hour. There were cleanliness issues with them during my stay there. I do not recommend staying here solely for their hot tubs if you're seeking a memorable hot springs experience. There are much better places to soak in the area.

    Great deal on a place to stay in Ouray. The room was well stocked. It seemed like there was always parking. The bed was comfortable. The views from the hotel room door are beautiful! The digital check in was very easy to do, that part went fine.

    Stayed in February 2024

  • Reviewed: March 8, 2024

    9.0
    Needs updated rooms for the price we're paying.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    That the hot tubs could at least go till 10pm or even 930pm. There was seriously like 5 other people staying at the time we did. No one around us n the rooms, which was nice but the guy who worked there kicked out right at 8:55pm. It was quite and peaceful. No one making a disturbance or being loud. We got in late due to a snow storm and checked in at 6 at dinner and only used the hot tub for 20 mins before being kicked out.

    The whole experience!

    Stayed in February 2024

  • Reviewed: March 2, 2024

    9.0
    We had a fantastic time and would go back any day!
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was available only by phone or text. It wasn’t necessarily bad because they were readily available and texted back very quick but it was a little more fend for yourself vibes because I didn’t want to bother them with small questions.

    Adorable vintage property with amazing views. The barrel tubs were intimate and the stairs heated so even in the snow it felt inviting. The rooms were spacious, very clean, and comfortable. We had a great breakfast and thoroughly enjoyed our stay.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Two Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very cold upon arrival. Would have been nice if it was a bit warmer. It looked like you could see under the door out of the room. Once inspected it wasn't as bad as thought, but still gave a group of women a little concern. Also 3 out of the 7 springs were either broken or unfunctional. I didn't receive any notice that there were any out of order until day of reservation and about 2 hours before arrival time. This could have been a deal breaker for some people.

    Loved the location and the hot tubs. Any place with a continental breakfast is a win.

    Stayed in February 2024

  • Reviewed: January 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Two Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Most hot tubs were broken

    Close to ice park

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Overall Great place to stay
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk personnel was efficient but honestly not overly friendly or welcoming

    Room was nice and clean and comfortable. Possibly recently renovated. Hot tubs were an excellent feature. Breakfast was adequate. Check in and out process was smooth and easy

    Stayed in January 2024

  • Reviewed: December 5, 2023

    8.0
    Nice hot spring stay at the edge of Ouray in south western Colorado
    • Business trip
    • Solo traveler
    • King Room with Pool View
    • Stayed 4 nights

    WiFi was usable but not stellar. You could also cast to TV's in other rooms (ie not segmented). Also, the hot springs were noted to be cleaned daily but a layer of brown something inside each of the tubs. A number of the hot spring tubs were out of order.

    Nice hot springs hotel at the edge of Ouray. Has a number of hot tub style hot springs terraced on walk ways above the rooms. The room was comfortable and had everything that I needed although dated (ie wall mounted heater/ac). Was quiet and had a nice big modern TV. Great communication from the property via text to keep guests up to date and how to use the hot springs. Staff were quick to keep walk ways clear of snow and the hot springs had heated pads on the stairs and walkways keeping them non slip which was super awesome!

    Stayed in December 2023

  • Reviewed: September 12, 2023

    8.0
    Great location and loved the tubs
    • Leisure trip
    • Couple
    • Standard Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy and could hear people above us. No water fountain.

    Hot springs, breakfast and staff!

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    The sheets would not stay on the mattress, no daily service when I requested new sheets they did
    • Leisure trip
    • Group
    • Standard King
    • Stayed 4 nights
    • Submitted from a mobile device

    Coffee was cold. Items available were low Help was missing Opens too late 7:30

    Location

    Stayed in August 2023

  • Reviewed: July 6, 2023

    9.0
    Exceptional.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights

    Great location anf wonderful staff. Comfortable and quiet room.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    9.0
    Good value for a mountain getaway.
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s an older motel with people walking by the one window, so we had to keep it shut, making the room pretty dark. . We had an issue with the bedsheet, but we didn’t bring it up to the staff, so that is on us.

    Great location. Easy access. Helpful staff. Good value for the location. Has a refrigerator and microwave. The hot spring hot tubs were great.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Great hot tubs
    • Leisure trip
    • Family with young children
    • Standard Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The room layout was a bit quirky but functional.

    Clean, quiet, parking in front of room, good location. Outstanding hot tubs of different temps on the property

    Stayed in May 2023

  • Reviewed: May 27, 2023

    9.0
    Our stay was only two nights, just a weekend getaway. It was nice and it was everything we needed.
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 2 nights
    • Submitted from a mobile device

    The only down side was the hot springs were a little small so if it was full you had to wait. And the ones that were usually open were the coldest.

    Breakfast was simple, but it did it’s purpose! No complaints.

    Stayed in April 2023

  • Reviewed: May 14, 2023

    8.0
    We really love the Box Canyon Lodge in Hot Springs, and are so thankful that we went there when we did, before the summe
    • Leisure trip
    • Couple
    • Standard Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    some lateness in opening the Hot tubs in morning (It says 8am-9pm, someone may have slept in, he sometimes was late to unlock the gate).

    THE VIEWS -I love the location within the Box Canyon in and close to the Box Canyon Falls. The Perimeter Rim Trail, the Ambiance of Ouray, the Generous Continental breakfast with Really Good Organic Coffee and Lots of Fixings (Egg, sausage & cheese muffin sandwich on weekends). Loved the fact they let us bring your dogs for a reasonable fee.  We absolutely love the mountain-fed hot spring tubs at the lodge. Sat in them at least twice a day, morning and night. Dora (& Latino staff) was Great. Room very clean.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The little bugs all over the heater.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Two Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Vending machines don’t work

    Stayed in April 2023

  • Reviewed: November 7, 2022

    8.0
    staff was extremely helpful and accommodating
    • Leisure trip
    • Couple
    • Standard Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I would recommend heated walk areas around pools to be utilized on cold nights.

    It has hot tubs!

    Stayed in November 2022

  • Reviewed: October 1, 2022

    8.0
    love box canyon hotel! very attentive to guests needs!
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 1 night
    • Submitted from a mobile device

    trouble regulating hot tub temperature

    location and private hot tubs

    Stayed in September 2022

  • Reviewed: October 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    some of the hot tubs were closed

    beautiful views, hot tubs

    Stayed in September 2022

  • Reviewed: September 25, 2022

    8.0
    Greta stay
    • Leisure trip
    • Couple
    • Standard Queen
    • Stayed 2 nights

    Curt initial welcome at lobby as arrived before 1600 check in time. Bed rather uncomfortable, need new. Lack of ventilation, room slightly damp feel

    Great location, good facilities. Remodelled hot springs complex super excellent

    Stayed in September 2022

  • Reviewed: September 22, 2022

    8.0
    Enjoyed for quick night over in Ouray
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 1 night
    • Submitted from a mobile device

    Very basic amenities for price

    close proximity to Main Street and box canyon falls

    Stayed in September 2022

  • Reviewed: September 15, 2022

    9.0
    Very relaxing and enjoyable.
    • Leisure trip
    • Couple
    • Standard King
    • Stayed 3 nights

    Our blow drier was broken and not replaced after we requested a new one.

    Beautiful location with new improvements with the hot springs tubs.

    Stayed in September 2022

  • Reviewed: September 11, 2022

    8.0
    vandals sprayed bear spray in lobby. caused issues for everyone around. management promised to take care of us and they
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    bear spray set off in lobby.

    location and hot springs

    Stayed in September 2022

Showing 1 - 25

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