1512 Jefferson Highway, New Orleans, LA 70121, United States
#58 of 168 hotels in New Orleans
Guests' ChoiceBased on 961 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.5
Staff
8.7
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 24 April 2024
Ginger
United StatesOf course the hotel renovation is a little “off putting “, but overall, our stay was comfortable.
Did not find breakfast or complimentary coffee
Stayed in April 2024
Reviewed: 21 April 2024
Rodney
United StatesInstructions and signs to get from registration desk to the guest rooms. It was confusing to say the least. I know this is a work in progress with the construction, but the existing signs aren’t done well enough for a person to get to their room.
Proximity to event I attended
Stayed in April 2024
Reviewed: 21 April 2024
Don
United Statesn/a
convince to hodpital
Stayed in April 2024
Reviewed: 20 April 2024
Andras
HungaryIt's a big complex, so it's a bit complicated to find the way from the parking garage to the rooms. And there were some renovations, so every time we had to find a new path.
Room and bathroom were both clean. Free parking at the parking garage (do not follow the GPS to Brent House Hotel go directly to the parking garage, 2nd floor or above). The hotel is connected to a hospital, you can find a pharmacy, a coffee shop, cafeteria, and smoothie bar here. There is a guest laundry, it was $1.5 for washing and $1.5 for drying. We bought laundry detergent at the reception for $1. The hotel is far from the city, but bus number 3 has a bus stop just in front of the hotel.
Stayed in April 2024
Reviewed: 15 April 2024
Amber
United StatesThey were remodeling and my suitcase got very dusty along with my feet! Directions how to get back to the room and from was confusing and I could hear next door very well
Felt safe kind of!
Stayed in April 2024
Reviewed: 15 April 2024
Tommie
United StatesThey were doing construction, and the noise was a little distracting with the dust in the air
Great stay for the price!!! Staff was very helpful Spacious Room
Stayed in April 2024
Reviewed: 8 April 2024
Keyesm
United StatesThe hotel was being renovated and smelled funny in the atrium area, but this is understandable.
The room was nice and clean. The staff were very nice.
Stayed in March 2024
Reviewed: 6 April 2024
Beth
United KingdomI’ve been waiting over 10 days for the $50 deposit back and still haven’t got it
Lovely staff, great gym and really nice room
Stayed in March 2024
Reviewed: 31 March 2024
Ward
United StatesNothing
I asked for a room near the elevator and it was granted.
Stayed in March 2024
Reviewed: 25 March 2024
Tracy
United StatesThey are under construction
It was connected to the hospital so the bistro and PJ’s coffee were right there. The area was safe.
Stayed in March 2024
Reviewed: 25 March 2024
Peggy
United StatesNo direct path from parking area to the hotel rooms.
Plenty of free parking. Friendly staff. Beautiful atrium.
Stayed in March 2024
Reviewed: 25 March 2024
Terri
United StatesNo designated place to smoke a cigarette
The bed and pillow felt really good
Stayed in March 2024
Reviewed: 21 March 2024
Melissa
United StatesThe toilet ran constantly, and the hair dryer didn't work. I intended to let the from desk know when we checked out, but I forgot.
Our room was very nice. Smelled fresh and clean. Beds were very comfortable. Very quiet. Covered parking in the attached parking garage. We felt very safe in this part of town.
Stayed in March 2024
Reviewed: 20 March 2024
Elizabeth
United StatesThey are updating the property which is fine and all but it would be nice to have a clear walk path on the way to my room on level 2 the ice machine and other things were in the walk way also would be nice to have close parking but you have to get on three different elevators to get the the parking garage or back to the hotel
Stayed in March 2024
Reviewed: 18 March 2024
Val
United StatesI didn’t like you had to walk a long way to your room, but other than that it was nice…
The front desk clerk she was so nice
Stayed in March 2024
Reviewed: 18 March 2024
Torey
United StatesThe hallways and the entrances was difficult cause of the renovation.
It was renovated so everything was new beside the hallways
Stayed in March 2024
Reviewed: 17 March 2024
Andrea
United StatesLocation
Stayed in February 2024
Reviewed: 14 March 2024
Barrett
United StatesA bit of a schlepp from the parking lot with construction- but staff was very helpful
The room was so clean, so comfortable, so quiet. The outside of the hotel in inelegant- its attached to the side of a hospital in an uninteresting neighborhood. But the actual room was excellent.
Stayed in March 2024
Reviewed: 8 March 2024
Natasha
United KingdomFlies in the room. The door had a gap so no real privacy, you could hear everything that happened outside the door in the corridor.
.
Stayed in March 2024
Reviewed: 25 February 2024
Kimberly
United StatesToo far too park, need valet. Food choices in bistro not good.
Very clean and nice environment.
Stayed in February 2024
Reviewed: 22 February 2024
Wanda
United Stateshospital surroundings
everything
Stayed in February 2024
Reviewed: 20 February 2024
Jacqueline
United Statesbed is comfortable, room is clean
Stayed in February 2024
Reviewed: 17 February 2024
David
United KingdomNotton dislike
The room was comfortable and spacious with all necessary facilities. We experienced a problem with the safe deposit box which was quickly resolved by a member of staff.
Stayed in February 2024
Reviewed: 16 February 2024
Marllyn
United StatesIf the bathroom light is on and the door is left ajar, light reflects off the mirror onto the bed pillows located on the bed closest to the window . No problem- just covered the mirror.
Location
Stayed in February 2024
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