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4111 Broadway Avenue, Boise, ID 83705, United States of America
May 10, 2016
눉The staff was very friendly, but almost too casual. When a staff is a little more professional, it gives the feel of a more expenseive hotel. Ex: My keys didn't work when we returned at the end of the day. Front desk response, "Oh, yeah, that's what happens when they are used after a while". It was only the 2 time using the keys (none of them worked.) Perhaps a better response, "I'm sorry for your inconvenience. Let me fix that right away for you." As stated, they were helpful and friendly, just a bit overly casual for my own preference. The room was terribly dingy looking. Heavy brown blankets on the bed did not look clean. Carpets were old, had holes in several places. Side hotel entrance door would not shut completely. Security risk, to be sure. Closet, mirrored doors were very hard to move.
눇The bathrooms and sinks, kitchen area (I booked a Jr. Suite) were very clean.
April 29, 2016
눉Slight smell should be expected for the age of the building.
눇Good hotel for the price I would give it 3+ out of 5 stars. The staff was friendly and polite
May 7, 2016
눉We were very upset that you advertised pet friendly and when we got there they said no cats you should advertize that, we came all the way from ohio. Then got charged 50.00 and were told it could have been 350.00 NOT HAPPY I have used booking .com for years first problem
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