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4 Roberts Road, Asheville, NC 28803, United States of America
August 14, 2016
눉The first nite tv quit working took two days to get fixed. The pool was closed for most of stay and their hot tub they claimed to have was fulled with rocks. When i called them about reservation. I question them about the amount of hold they would put on my card as i would be paying cash. They informed me no hold when in reality they put the whole five nite stay on hold. When i checked out and learned this the women at front desk told me the young girl didnt know how to except cash and had be in trouble for it before. Hence as a guest you pay for their incompetent workers. And when i questioned the manager he said people couldnt be trusted so this is why the whole amount is charged to your card immediately.
눇The location was nice. Outside well maintained
August 5, 2016
눉I was not happy. I had booked a room with 2 beds when I got there no room with 2 beds available. went to pull out the sleeper sofa and there were underwear in the sleeper sofa. very dirty. not clean. the pool was dirty, the hot tube was out of order the whole time and the pool was closed 1 day. I will never go back and I will not recommend this hotel to anyone. we went down for breakfast and most of it was gone and it was only 8:30am the hours were till 9:30. waffles were offered but the waffle maker needed non stick spray so the waffles did not turn out. no fruit or light things offered. not a good experience.
August 8, 2016
눇Good price/value. Excellent location. Near Biltmore/Biltmore Village. Freeway close. Friendly staff/Nice complimentary breakfast
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