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2255 North Expressway, Brownsville, TX 78520, United States of America
August 4, 2015
July 30, 2015
눉I was charged an additional 22.00 when I got there. I booked a ground room and they first put me in rm 362 top 3rd floor. When I asked for the ground room I was told I had to pay more then, I got down Stairs to rm 164, and my kitchen stove top did not work, so the food I bought to cook and save money did not get to be cooked so I actually spent more money on a kitchen unit while booking then it didn't work so I spent more money to eat. There was a kids free policy in place. For some this would be good but the room next to me had 8 little kids in it. To many people in the pool could not go swimming. When I asked for extra toiletries for my 3 day stay they told me there was a gas station next store. When I asked were the nearest wallmart was the guy said if I purchase WiFi I can look it up. The gas station owner's were very nice.
눇The gas station owner's next store we're very helpful and polite. They told me where wallmart was.
July 30, 2015
눉Front desk personal needs more training in customer service. Rooms should have fridge, and microwaves. Should have some sort of clock in the room. Having to pay for internet(really).
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