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  5. Reviews of Clarion Hotel & Suites Hamden - New Haven

Reviews of Clarion Hotel & Suites Hamden - New Haven This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2260 Whitney Avenue, Hamden, CT 06518 , United States of America

#3 of 4 hotels in Hamden

Guests' Choice

Review Score

Based on 344 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.9

  • Facilities

    6.4

  • Staff

    7.8

  • Value for money

    6.6

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    6.0
    It’s an ok place not expensive but keep your expectations low!
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Its old and dingy. Could use an update badly. Bathroom is old looking

    It was easy to get too. Nice breakfast

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    My stay at the Clarion.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure in the toilet was poor. It took at least 3 to 4 turns for things to go down.

    Location to the parkway and the room was clean. I felt safe as well.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    5.0
    I stayed out of convenience so it was fine, but the few amenities were lackluster
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The fridge in my room didn’t close fully, so I wasn’t able to keep anything other than drinks in there. Also, the curtains allowed a fair amount of light in, even when closed so I struggled to sleep.

    The location was very convenient for my needs, and the breakfast offered was pretty good

    Stayed in February 2024

  • Reviewed: December 19, 2023

    7.0
    Great price to comfort ratio
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All other members of staff were unfriendly or unhelpful. The woman setting up the breakfast was on FaceTime already at 6:30am when it was supposed to start and was acting as if opening the breakfast was an inconvenience to her. Our key card locked us out at 9am instead of 11am as we were bringing our things out. We were let back in but there was not accountability taken or apology , just the woman at the desk saying “well today is your check out”. Very strange interactions with staff overall outside the initial check in agent.

    The price to comfort ratio was excellent. The breakfast was good. The rooms comfortable. The young man at check in was so sweet and a great service agent.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Property older, small repairs could be done otherwise no complaints.

    Clean, comfortable, nice breakfast, convenient for my purposes, restaurant close and staff excellent.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    Good stay will probably book again.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Nothing

    Breakfast was ok, location was excellent.

    Stayed in November 2023

  • Reviewed: October 13, 2023

    5.0
    Decent but don’t expect much in the way of customer service.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Balcony and View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Could not give us pillows because laundry staff was not there, all doors in room were difficult to close and open, would not send back my orthopedic pillow and threw it it out immediately before I had a moment to ask a friend to pick it up, refused our party of 4 the comp breakfast (just wanted a muffin or bagel) on our last morning because it wasn’t open yet (by 10 minutes and we were departing for the airport) but everything was already out.

    Close to our reunion site, close to restaurants, comp breakfast

    Stayed in October 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Vending machine not working...pool closed .room smelled like Indian food....

    Very pleasant staff.easy check in process

    Stayed in September 2023

  • Reviewed: September 10, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet leaked

    We were only there one night and it was OK. Nothing special and nothing terrible.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    7.0
    Good basic accommodations - clean and quiet for the weary traveler.
    • Business trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Check-in process was a bit long.

    Breakfast was good - fresh!

    Stayed in August 2023

  • Reviewed: August 14, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Room had a scent emanating from the ac. They need to look into that

    Breakfast was nice. Bed was comfy. Staff was very helpful.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    6.0
    Okay
    • Leisure trip
    • Travelers with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms had a funny odor, there was not enough towels for 2 persons and the beds are very soft. The prince for the room was high considering how modest and run down was the room.

    The staff was friendly

    Stayed in July 2023

  • Reviewed: July 25, 2023

    7.0
    Stayed one night. No major complaints. There were 2 holes inside the room. One on the wall and another hole on
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The 32 inch outdated TV. Couldn’t stream from my phone because it was not a smart TV.

    The AC was great! Location is right off the highway.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    6.0
    Overall a good stay.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A limited breakfast offering.  I would like to have seen more variety. While the room was quiet and clean, there was a window that went into the hallway, which was not great.  The hotel was convenient to the Parkway.

    Convenient location . Pretty good rates considering. .

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    The elevator was very confusing we were very disappointed the pool was down inside and out
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The price was a little high also the pool was down inside and out that was one the big reason l pick the hotel in the first place and the weight room there really nothing there need more equipments.

    The room was very nice

    Stayed in July 2023

  • Reviewed: July 1, 2023

    5.0
    This hotel was way too expensive for the facilities, room, and area.
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 2 nights

    The room was very outdated. The blackout curtains were torn in several places. The furniture in the room was very old. It looked like the 70's or 80's. The layout of the room was also very awkward. The hallway carpet was in very bad condition and several guests had dogs in their rooms. The breakfast was very limited.

    The hotel was very close to the highway.

    Stayed in June 2023

  • Reviewed: June 25, 2023

    7.0
    Good
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was okay… some things were broken. Fan in bathroom didn’t work. Hair dryer didn’t work. Fan in the room didn’t work. I didn’t make a big deal out of it , only thing I really needed was the hair dryer for the wife and the front desk did give us a loaner to use

    Close proximity to everything… restaurants stores etc

    Stayed in May 2023

  • Reviewed: June 20, 2023

    5.0
    Fair
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I booked a double queen suite and informed the hotel that my parents, who I booked the room for, were bringing their dog. I was not told until check in that did to the dog, the suite was not an option. The exterior door in the hotel room was not sealed well and the lock was difficult to secure. The hallway had water damage. And the pool, which was advertised at the time of booking, is closed indefinitely. It did not feel worth the price that I paid.

    The room and linens were clean.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My AC didn't work. Couldn't switch room. I was not satisfied with this at all.

    Convenient location, breakfast.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    5.0
    Not the best
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are very dated and dark and dreary. The hallways smelled like mildew or mold. Not at all what I expected. Also toilet seat was broken.

    Nothing

    Stayed in June 2023

  • Reviewed: June 4, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The way they did house keeping towels and sheets are changed every three days unless you request it I feel it should be every day for the price that charge and the last three nights someone was partying couldn't get sleep

    Stayed in June 2023

  • Reviewed: May 26, 2023

    6.0
    Clarion needs work in rooms.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    TV remote didn't work, Pool was closed, toilet seat was loose, heavy curtains didn't exist...only light gauzy curtains.

    Nice, affable staff. Was upgraded to suite.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    7.0
    was okay
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    needs new mattress, not very clean but fortunately I don’t care about that all that much

    location was good

    Stayed in April 2023

  • Reviewed: April 19, 2023

    5.0
    This is a value in the local market which I appreciate.
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is definitely an older property and showing it’s age. I believe it is a converted motel. it seems like a facade was erected around the existing structure to have the rooms open up to a corridor rather than outside and that is a plus for safety but leaves the rooms with enormous interior windows and very little soundproofing.

    Convenience and price are good selling points. The included breakfast was on par with higher priced properties.

    Stayed in April 2023

Showing 1 - 25

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