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899 O Street Northwest, Northwest, Washington, DC, DC 20001, United States of America
April 30, 2015
눉Th hotel is just outside what I would call the main strip of activity. It's on a main street and very walkable to restaurants and points of interest. However if you walk in the wrong direction you will find yourself in a questionable area. At night a few times there was a homeless person sitting in the lobby. While the valet attendants were very nice. I'm not a fan of mandatory valet. A few times they were hard to find in a hurry since they were helping other guests. Also the valet lost my car keys. Luckily I had a spare key fob with me, otherwise the time spent trying to replace and recode the key fob would have been bad. The staff took appropriate actions to correct the issue which I was satisfied with the outcome.
눇The staff is very friendly. I can't overstate it enough. Despite the issues we had with the stay they made up for the issues in an appropriate manner. Hotel is in great condition rooms were larger than expected. We enjoyed the room size with 2 adults and 3 kids it was spacious. The hotel is next to a grocery store and Starbucks. Hotel is very manageable walk to the Mall. However, with kids after a long day I would recommend finding parking or public transportation.
April 25, 2015
눇Room facilities were excellent and nice comfy bed
April 28, 2015
눇Location, rooms, staff
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