390 East Broadway, Eugene, OR 97401, United States
#28 of 41 hotels in Eugene
Guests' ChoiceBased on 773 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.6
Facilities
7.6
Staff
8.9
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 30 March 2024
Desirae
United StatesI noticed while taking a shower that the water was not draining and the tub was quickly filled with water.
Location, it was nice being able to get to where I needed without driving far. Staff, very nice from the time of checking in and out of my stay there. 9/10 noise wise, for the most part it was quiet and relaxing.
Stayed in March 2024
Reviewed: 26 March 2024
Estephanie
United StatesYou know they place is no good when you are afraid to touch the floor with your bare feet. I booked a “deluxe” room to have more room for me and my service dog. The so-called deluxe room had a broken lamp, parking nowhere near the room and located on the second floor without an elevator.
Good location.
Stayed in March 2024
Reviewed: 14 March 2024
Kasey
United StatesPillows were flat
Distance to venue
Stayed in March 2024
Reviewed: 8 March 2024
Nancy
United StatesHard to regulate temperature, quite a bit of rust
Convenient, quiet, easy parking
Stayed in March 2024
Reviewed: 1 March 2024
Penelope
United StatesConvenient for an overnight stay and easy access to the airport.
Stayed in February 2024
Reviewed: 21 February 2024
Sean
United StatesSomewhat of a musty smell. Shower not great, grout on bathroom floor missing, and furnishings rather dated.
Location great for downtown and visiting U of O. Large room, comfortable beds. Basic but reasonable continental breakfast. Good parking.
Stayed in February 2024
Reviewed: 6 February 2024
Travelinrotties
United StatesVery lean and comfortable.
Stayed in November 2023
Reviewed: 26 January 2024
Alex
United StatesWe were walking distance to most everything… The concert was a little over two blocks away… More importantly, the two women in our group love, Amy Rae
Stayed in January 2024
Reviewed: 25 January 2024
Kelley
United StatesTo be honest, nothing comes to mind.
The room was clean, bed was comfortable, good location. Because of the ice storm and no power or water at our house for 10 days, it was great to take a warm shower, watch a little TV and regroup for the rest of the storm fallout. Eric was GREAT!!!
Stayed in January 2024
Reviewed: 6 January 2024
Janet
United StatesThe rooms are looking a bit run down. The chair in the room looked old. Our room heater was difficult to adjust as the control information was rubbed off. The bathroom mirror had discolored flecks all over it. Would love to see the Costco muffins come back for breakfast.
We love staying here because of the location and price. The staff was very friendly and accommodating. The bed was comfortable. It was nice to have a cold breakfast included.
Stayed in January 2024
Reviewed: 18 December 2023
Niko
United StatesEverything in the rooms could use updating. The ac felt like it was on its last legs. The wifi password on the card they give you at checkin was wrong so I had to call tech support to figure it out.
Great price, excellent location, friendly staff, quiet area.
Stayed in November 2023
Reviewed: 11 December 2023
Penny
United StatesOnly thing housekeeping missed was the coffe pot 😊
Front desk folks were great, especially the night clerk. Location was good for me. Breakfast was standard continental kind but it was plenty to get me going in the morning.
Stayed in December 2023
Reviewed: 4 December 2023
Randy
United StatesDrain in shower drained really slow but staff said they would fix
Arrived early in afternoon and allowed me to check in early. Clean , comfortable and Wi-Fi worked great. No big complaints.
Stayed in November 2023
Reviewed: 27 November 2023
Christopher
United StatesNeeded bed service but did not receive for entire stay.
Location to UO
Stayed in November 2023
Reviewed: 14 November 2023
Diane
United StatesLocation and price
Stayed in November 2023
Reviewed: 9 November 2023
Jose
United StatesBed and linens were clean. However, the carpet in my room likely requires a deep cleaning (surprised by how dirty my socks got walking on the carpet). My room was never cleaned during my 3-night stay, even though I left out the sign asking to have my room cleaned. The room maintenance also needs some work (lazy spackle and paint jobs around the bathroom and room).
Extremely convenient location if you're visiting University of Oregon. Both the University and Downtown Eugene are within walking distance. Price-wise, it was also great value compare to other hotels in the area. The hotel also offers a simple continental breakfast each morning, which I appreciated.
Stayed in November 2023
Reviewed: 3 November 2023
Joyce
United StatesThe room was outdated and updates only painted over minor issues Breakfast area was so small and limited.
The property was in a great location and was clean. Staff was very nice and helpful.
Stayed in October 2023
Reviewed: 2 November 2023
Timothy
United KingdomIt was a little tired. Not dirty at all, but you could see it has been patched up over time. The refrigerator in my room was noisy. I suppose I'd say it was at the pricey end of what I was willing to pay but I'd rather than with helpful staff. It might be that Eugene is just an expensive place, or I booked a little late, but I think as a solo traveller I'd have expected to pay a little less.
The location was ideal for my plans. I was looking for a more traditional hotel / motel and this was spot on. The staff were very helpful and the coffee was really good. Breakfast was adequate. I chose here mainly as it was the mud point of my journey and it had laundry facilities. They were happy to amend my booking after I realised I'd made a mistake seconds after confirming.
Stayed in November 2023
Reviewed: 23 October 2023
Catherine
United StatesThe decoration was outdated and bathroom also outdated.
Loved the location.
Stayed in September 2023
Reviewed: 18 October 2023
Malisa-kim
United StatesNothing
Very comfortable beds and clean room.
Stayed in October 2023
Reviewed: 17 October 2023
John
United KingdomThe staff were all excellent
Stayed in October 2023
Reviewed: 14 October 2023
Neal
United StatesPrice was very high. But it was football game day so... We weren't there for the game, just passing through but got stuck with the jacked up price.
Location
Stayed in September 2023
Reviewed: 9 October 2023
Williams
United StatesFitness center equipment not working and full of spiderwebs
Location, value, breakfast food
Stayed in August 2023
Reviewed: 3 October 2023
Margaret
United StatesFriendly staff, very clean, easy parking, good breakfast.
Stayed in October 2023
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