Reviews of Candlewood Suites Lake Mary, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1130 Greenwood Boulevard, Lake Mary, FL 32746, United States of America
#9 of 13 hotels in Lake Mary
Guests' ChoiceReview Score
Based on 245 hotel reviews
7.5Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
8.6
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Facilities
7.9
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Staff
8.6
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Value for money
8.0
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Free WiFi
7.9
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Reviewed: April 14, 2024
Carrie
United States of America1 review8.0“Because the staff changed my room I had a terrific stay.”- • Business trip
- • Group
- • Studio
- • Stayed 2 nights
The smell in the first room I was given, and the smell in the elevator and halls reeked of marijuana.
The staff switched my room from a smelly room to a clean room
Stayed in April 2024
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Reviewed: April 13, 2024
Mandmard
United States of America34 Reviews3 helpful votes9.0“Nice Little Hotel For The Price”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
Not much. Our room was on the side by the highway. It was a tad noisy, but not terrible. Certainly could have been worse. The parking lot is a bit small, but we were able to find parking, so no big deal.
We had a late flight (landing at 9:30 pm) from Denver and wanted to stay in Orlando before traveling to St Augustine the next day. It was the perfect distance, because we only had an hour and 40 minutes to continue on to St Augustine. The staff was so friendly at the late hour we checked in, much appreciated! The room was clean and large.
Stayed in April 2024
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Reviewed: April 8, 2024
Irene
United States of America11 Reviews3 helpful votes8.0“It was decent for my short trip”- • Leisure trip
- • Solo traveler
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
I saw two roaches and didn’t have regular code on room just decaf( the did have a coffee machine by the office area). The front office people didn’t seem too friendly.
The room was cute. Bed was comfortable and clean
Stayed in April 2024
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Reviewed: April 1, 2024
Dale
United States of America2 Reviews7.0“Good hotel to use for FL vacation.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 8 nights
- • Submitted from a mobile device
No house keeping when the stay was over 8 days. House keeping was requested during my stay and house keeping never cleaned our room.
Cleanliness of the Hotel.
Stayed in March 2024
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Reviewed: March 7, 2024
Noemi
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 3 nights
- • Submitted from a mobile device
They don't give breakfast
The space and everything
Stayed in March 2024
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Reviewed: March 3, 2024
Howard
United States of America1 review9.0Wonderful- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Checkout was a fiasco. There was mass confusion with no relief or help. The on-duty hotel employee had a hard time working with the technology and could not provide a hard copy of my receipt. When your hotel is full, checkout departure could be eased with a temp worker during those times. Common sense decisions are important for your guests, whether they are coming or going.
The food available in the snack closet for purchase revealed a lack of imagination for your hotel.
Stayed in February 2024
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Reviewed: February 26, 2024
Cheftony
United States of America4 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
Hotel needs and refresh in the lobby area.
Location.
Stayed in January 2024
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Reviewed: February 22, 2024
Cammeron
United States of America1 review8.0“I felt that my stay was reasonably priced, comfortable, and safe.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
The check in area is a little small with only one attendant. So there was a bit of a line at check out. I'm not sure why it took so much time when we were leaving, not coming in. Also, the parking lot is a little tight with limited spaces. Even worse with the commercial work trucks and vans taking up double parking spaces.
Unfortunately, I wasn't able to stay for breakfast, and I'm not actually sure if that was included. I had read the reviews for the hotel and was a little skeptical because some mentioned roaches, noise, and rude staff. I'm pleased to say that wasn't my experience. The hotel and my room was bug free, very clean, and quiet. The bed was very comfortable. The space was actually larger than I expected. I only stayed a night, but I would definitely stay again. Additionally, I had no issues with the staff. They were friendly and professional.
Stayed in February 2024
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Reviewed: January 16, 2024
Susan
United States of America26 Reviews4 helpful votes8.0“Clean spacious rooms. Nice community room with TV.”- • Leisure trip
- • Solo traveler
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
Room was next to busy street with traffic noise.
Room was spacious and clean. Very comfortable.
Stayed in January 2024
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Reviewed: January 15, 2024
Tll08
United States of America11 Reviews7.0“Very comfy bed, water pressure not so great”- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
The water pressure in the shower was weak, the toilet wobbled, and the carpet in the bedroom area was buckled in places.
The bed was surprisingly very comfortable, and the room was a nice size. It was clean and had everything I needed. It was an okay place to stay for a couple of nights.
Stayed in January 2024
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Reviewed: December 17, 2023
Romano
United States of America1 review6.0“Check in was easy, bed comfortable, bathroom clean and equipped. But, overall stay not good due to highway traffic noise”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
My room was right by I4 so it was very loud and I did not get quality sleep.
The room was clean and the bed and pillows were comfortable.
Stayed in December 2023
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Reviewed: November 20, 2023
George
United States of America3 Reviews1 helpful vote6.0“Not that Comfy”- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Smell in the rooms , expensive for no breakfast as will , bed are way not comfy
Location is good …
Stayed in November 2023
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Reviewed: August 3, 2023
Roger
United States of America3 Reviews9.0“Pleasant with no surprises. Which is always nice.”- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 1 night
Nothing really negative to say. One thing that would be nice is one of those overhead shower heads.
It met expectations. Like the mini kitchen, already stocked with dishes.
Stayed in July 2023
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Reviewed: June 10, 2023
Christian
United States of America7 Reviews8.0“Candlewood is always good.”- • Leisure trip
- • Couple
- • One-Bedroom Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Air conditioning could have been stronger. Requests for extra pillows was never acknowledged
Location was central. Room was fairly spacious.
Stayed in June 2023
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Reviewed: May 31, 2023
Attila
Hungary17 Reviews8 helpful votes9.0“NICE CELAN PLACE, I RECOMMEND THIS!”- • Business trip
- • Group
- • One-Bedroom Suite - Disability Access/Non-Smoking
- • Stayed 15 nights
It was not the hotels mistake, but we had a nice dancer upstairs for one night till 3 am, so nothing to say here really...
The staff was very nice and flexible, we were able to solve every problem, room was big, clean, lovely neighborhood, whatever they promise they exceed it every time.
Stayed in May 2023
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Reviewed: April 28, 2023
Zaryely
United States of America10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 4 nights
- • Submitted from a mobile device
The little roaches in the middle of the night I would have to kill
The location was great, close to everything, including our daughter
Stayed in April 2023
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Reviewed: April 5, 2023
Menur
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
no breakfast.
location.
Stayed in April 2023
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Reviewed: February 1, 2023
Desir
United States of America5 Reviews7.0“AC was not working that forced me to leave early.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
Cleanliness
I like the cleanliness but AC was not good with that been said there was no comfort.
Stayed in January 2023
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Reviewed: January 10, 2023
Rebecca
United States of America1 review6.0Pleasant- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
it was musty, and there were sone bugs in my room
the location
Stayed in January 2023
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Reviewed: December 16, 2022
Ismael
United States of America35 Reviews2 helpful votes6.0“You get what you pay for…”- • Business trip
- • Solo traveler
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
stains on the carpet and roaches!
friendly staff and the location was great. near restaurants and shopping.
Stayed in November 2022
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Reviewed: October 11, 2022
Shonurell
United States of America1 review6.0“Last minute choice but ok”- • Business trip
- • Family with young children
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
When I got into the room after putting bags down I noticed two roaches one near air conditioner and one in bathroom. I wasn't pleased with the smell of weed.. through out the hall ways..Otherwise is was quiet and bedding was comfortable.
The bed was very comfortable slept well
Stayed in October 2022
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Reviewed: October 1, 2022
Autumn
United States of America5 Reviews8.0“Excellent value for spacious, clean, pet friendly facility.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 2 nights
- • Submitted from a mobile device
renovations were happening so a bit noisy
very roomy, dog friendly, amazing staff
Stayed in September 2022
-
Reviewed: September 26, 2022
Len
United States of America9 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • One-Bedroom Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
not very clean and rooms old and outdated. broken toilet seat
front lobby staff very nice and helpful
Stayed in September 2022
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Reviewed: August 21, 2022
Dwayne
United States of America2 Reviews9.0“Shirt but very nice”- • Leisure trip
- • Solo traveler
- • Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
N/a
The staff was AWESOME!!!
Stayed in August 2022
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