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Reviews of Executive Residency by BW Philadelphia-Willow Grove 3 stars

250 Business Center Drive, Horsham, PA 19044, United States

#6 of 8 hotels in Horsham

Guests' Choice

Review score

Based on 248 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.0

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    7.0

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 5 March 2024

    5.0
    The hotel was adequate; the important things were the bedding was comfortable & the shower was nice.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Ice maker didn't work in freezer; the coffee pot and maker didn't match, so I almost ended up flooding the kitchen counter. The pot is too short. The hot water in the shower didn't really get warm enough - I wanted it a little hotter. The over use of Carpet Fresh in the room was staggering and I was lucky my asthma didn't kick in because of it. The lamp at the bedside was filthy on the bottom like it hadn't been cleaned in a really, long time.

    The pillows and bed were very comfortable; I liked that the shower had a rain feature as well as a handheld. Plenty of room in the bathroom and sleeping area! It was nice to have a "kitchen", but more about that later. Also - we were able to view our favorite Fri/Sat TV show on Reelz!

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    My stay was okay.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The dining area looked like it needed some work done and the curtains were filthy in both rooms.

    It was in a good location. The bathroom was really nice.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches in the bathroom, break area outback was a mess.

    Didnt see a breakfast.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    7.0
    Room was surface clean, bed was comfortable. Was in an accessible room which made showering uncomfortable since I am 6 f
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hallway had a heavy smell of pot. Entrance door ( to left of main entrance when looking at front) - push bar broken and someone kept sliding cover over and leaving door ajar. Room was surface clean but not deep cleaned. Empty liquor bottle on top of cabinets, cabinets in disrepair.

    Lobby was recently remodeled, very nice. Good location and lots of parking . Very comfortable bed and wi-fi worked well.

    Stayed in January 2024

  • Reviewed: 8 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not allowed to extend stay

    Price

    Stayed in November 2023

  • Reviewed: 4 November 2023

    5.0
    I had several issues with my key cards being deactivated over the two stays I had from 10/28-11/1.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    That there was no breakfast.

    The location was fine. There was no breakfast.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    6.0
    Served my purpose well.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There wasn't anyone at the front desk for 15 minutes to check in.

    Newly renovated bathrooms were great, rainfall shower. It was my first time getting to experience that.

    Stayed in October 2023

  • Reviewed: 23 August 2023

    7.0
    Just right for the price
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Our room smelled like it was probably a smoking room at one time. Once you were in it long enough you got used to it, though. I didn’t spend much time in the room during the day but it was just fine. Nothing special but I felt safe and it served its purpose.

    I booked last minute and it was very reasonably priced. Good location within close proximity of many shopping areas. Full-size fridge a bonus if you’re staying for a long time. Staff was friendly.

    Stayed in August 2023

  • Reviewed: 8 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Construction in the hall

    Stayed in June 2023

  • Reviewed: 30 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    bathroom light was way too bright, need a dimmer or night light option

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    Fairly good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Have ice machines on each floor

    Stayed in April 2023

  • Reviewed: 19 February 2023

    6.0
    would stay there again, fit for a mulitple day trip
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the tv didn't work

    clean, livable space. very welcoming staff

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Nice Stay at Sonesta
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was very clean and had lots of heat

    Stayed in February 2023

  • Reviewed: 25 October 2022

    5.0
    You get what you paid for
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hotel smells, the room has strong smell to mask the other odors. The hallway smelled of weed (I think our neighbor guests should not be allowed to have that in the vicinity seeing how it is a smoke free zone?). The ceilling/walls are thin so we can hear others above and around us (and it's like none of them wanting to go to bed ever). You can see that everything is rather old, especially the shower and other amenities.

    Fair price, spacious room, cleanand neat room, well-lit parking lot, close by with other shops and gas station, nice staffs.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    6.0
    Pretty good.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Mold and ants

    The room was nice, however the tub had black mold and there were several ants spotted.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    6.0
    good location and layout but messy
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    generally very dirty, furniture multiple damage, light fitting and shower equipment badly rusted and stained in bathroom. probably very nice when built but now looking rather tired

    location was great, size of room and layout was perfect

    Stayed in October 2022

  • Reviewed: 3 October 2022

    7.0
    priced well for a quick work trip.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Intense smell of cigarette smoke in hallways.

    Setback from traffic in a safe location

    Stayed in October 2022

  • Reviewed: 2 October 2022

    7.0
    my stay was okay.. I would stay again..
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    nothing….

    cozy….

    Stayed in August 2022

  • Reviewed: 23 September 2022

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a awful smell of pee on the first floor and the bathroom smells like mold. I had to buy bleach to be safe and clean. The shower curtain is bad and smells old

    The fact that they work with you and make u feel at home

    Stayed in September 2022

  • Reviewed: 26 August 2022

    6.0
    our second room was better. the property served its purpose.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    had to change rooms. bugs in the bathtub and dirty toilet. there seemed to be some long term tenants there as well.

    the location was great and the staff were very nice.

    Stayed in August 2022

  • Reviewed: 22 July 2022

    5.0
    Adequate property in need of upkeep.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    All amenities formerly available with the previous Marriott "brand name" were no longer offered.

    NA No breakfast available

    Stayed in June 2022

  • Reviewed: 15 July 2022

    5.0
    Sleepless in Sonesta
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The kichen floor was sticky, my shoes kept sticking. Part of the cabinet fell off in the kitchen. There was no ice in the building, you had to wait to make your own. There was mold on the bathroom wall surrounding the tub. Upon check in, I notified them I would be late. There was no one at the front desk to let me in. There is a phone outside but no answer for about 15 minutes. The room that had food to buy was out of order, couldnt get in the gym The room was noisy. You could hear upstairs walking around.

    There was a lot of space

    Stayed in July 2022

  • Reviewed: 27 June 2022

    8.0
    Great location, staff very friendly, would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Some sort of hooks in the bathroom for your towels and clothes

    There has not been a breakfast here for years, so I don't know why that was a hint question. The location is good for us when we come to the philly area to visit family

    Stayed in June 2022

  • Reviewed: 14 June 2022

    8.0
    overall, our stay was satisfactory. I would stay in this hotel again
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    outside the room, the place need to be updated . no breakfast

    the room was very clean and comfortable

    Stayed in June 2022

Showing 1 – 25

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