237 Eastern Ave., Gloucester, MA 01930, United States of America
#13 of 15 hotels in Gloucester
Guests' ChoiceBased on 529 hotel reviews
7.2Cleanliness
8.0
Comfort
7.8
Location
8.3
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
6.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 6, 2024
Jennifer
United States of AmericaHair in refrigerator and bathtub. Water also in bottom of fridge. Flooring had no covering so was very cold. Minimal places to put clothing/belongings. Only 1 chair for seating apart from beds.
Staff was extremely helpful and friendly
Stayed in April 2024
Reviewed: March 28, 2024
Crawford
United States of AmericaThe electric door locking system was not working properly and the box spring looked dirty.
I liked the customer service I was provided.
Stayed in March 2024
Reviewed: November 13, 2023
Milton
United States of AmericaNext day our fishing trip at Yankee Fleet was cancelled.
The bed was very comfortable. The location was close to Yankee Fleet for our scheduled fishing trip the next morning. The key arrangements worked out great. Enjoyed watching a basketball game on the TV, The room was warm and comfortable.
Stayed in November 2023
Reviewed: November 2, 2023
Koriahn
United States of AmericaProperty was a bit dated but very clean.
Price and convenience
Stayed in October 2023
Reviewed: October 31, 2023
Carl
United States of AmericaFront desk closed early. No one there in the morning.
Nice big room. Clean and quiet. Could have used an extra chair with so much empty space. Another night stand would have been useful too.
Stayed in October 2023
Reviewed: October 30, 2023
Sarah
United KingdomNo WiFi. Not much information from staff (we asked where to go for local restaurants).
Plenty of space. Convenient.
Stayed in October 2023
Reviewed: October 23, 2023
Eugene
South AfricaNothing
Location and comfort. Office staff were excellent and helped us with a booking issue!
Stayed in October 2023
Reviewed: October 23, 2023
Andrea
United States of AmericaThe staff was fantastic!
Stayed in October 2023
Reviewed: October 23, 2023
Mandy
United States of AmericaOur toilet would run if we flushed it a certain way, tennis courts need work
The price it’s clean and lots of running room outside for kids
Stayed in October 2023
Reviewed: October 17, 2023
Robert
United States of AmericaBring your own toiletries. Tiny travel /shampoo, soaps, etc.
Clean, spacy room. Basic amenities. Good for business traveler on short stqy. Comfortable bed. Handy organic market directly across street.
Stayed in October 2023
Reviewed: October 16, 2023
Kirk
United States of AmericaNothing.
Everything went very good.
Stayed in October 2023
Reviewed: October 15, 2023
Gabriel
United States of AmericaWe were never able to connect to the WiFi, one of the beds in the room was extremely wonky because it had a twin size box spring under 2 mattresses. The ice machine is in the office but the office closes at 830 our first night I called back to back around 630 pm and even went to the office no one was there at all no one answering the phone. On top of all of that they make it seem like room keeping is mandatory when you're not in the room. We went out to see Salem for the day and came back with our picked up beds made all of our stuff moved and organized Sure, it looked nice but we had a lot of valuables and electronics and they were all organized and moved !!!!! The last thing my check out was at 11am we ended running behind and leaving the room around 1120am went to the office to check out mind you I called and spoke to the office around 9 am no one was there I had to walk back down to the room to give the keys to the cleaning ladies like we were a lil pissed about all of that to be honest.
Honestly the rooms were amazing the mini fridge was keeping everything extra cold the woman at the front desk very nice and polite and friendly and gave us a lot of information about the area ( it was our first time in Boston and we went to Salem). The rooms had a back side with chairs and a table that was much appreciated.
Stayed in October 2023
Reviewed: October 13, 2023
Zita
United States of AmericaNeeds a smart tv
Room was spacious
Stayed in October 2023
Reviewed: October 10, 2023
Mr
SwitzerlandWLAN coverage in our room. No Breakfast. A little far from the city center.
Quiet and comfortable room, clean. Good Price.
Stayed in October 2023
Reviewed: October 8, 2023
Raymond
United States of AmericaCheck in… forgot to put our key in box… We had to call for help late at night.
Clean room. Nice flooring. Large and airy.
Stayed in October 2023
Reviewed: September 27, 2023
Wanda
United States of AmericaTV did not work. Offered to move us to different room but we had already unpacked-too much trouble.
Basics were there. Clean, spacious.
Stayed in September 2023
Reviewed: September 21, 2023
Guy
United States of AmericaWe really couldn't think of anything we didn't like...we were there during Hurricane Lee (9/23) and they called us in advance to tell us they didn't have a generator...which was no big deal to us..so if you're looking for a place to book at the last minute I think you'll like this place😁
Parking is a breeze we took our F350 Superduty and was a little concerned about parking space but when we arrived we were pleasantly surprised...the rooms are huge and very nice ...TV is larger than most hotel rooms... coffee ..refrigerator and microwave in the room...we had no problems with anything😁👍
Stayed in September 2023
Reviewed: September 19, 2023
Frank
United States of AmericaSome pictures, better furniture
There was no breakfast
Stayed in September 2023
Reviewed: September 18, 2023
Michael
United States of AmericaGood for the price close to everything
Stayed in September 2023
Reviewed: September 16, 2023
Lawrence
United States of AmericaWe stayed there in july and the room was great but the time we had a bed that was not in good shape and made lots of noise when you moved . We requested a different room and they gave us another room . The air conditioner also made strange noises .
The location was great , centrally located to everything we wanted to go to. The hotel is far enough off of the road so that you do not hear the traffic going by .
Stayed in September 2023
Reviewed: August 23, 2023
Kelly
United States of AmericaWas little old , sitting outside was lots of mice running in the grass, pool says open at 9 and wasn’t open til 4:30 in the afternoon , switch for bathroom doesn’t work .
Centrally located
Stayed in August 2023
Reviewed: August 22, 2023
Dyane
United States of AmericaI had a room with 2 double beds. There were 2 pillows on each bed. I checked in and went out for a few hours. When I returned someone had taken a pillow out of my room. I really am not ok with someone entering my room like that. I noticed immediately.
Clean rooms, good renovation.
Stayed in August 2023
Reviewed: August 19, 2023
Eric
United States of AmericaNot having extra towels for the pool, and when i asked i was basically told no. and when i used my towel to dry up poolwater on my room floor, it was dirty like the floor hadnt been mopped in awhile. Is it possible to offer discount beach passes to guests?
Pool
Stayed in July 2023
Reviewed: August 4, 2023
Ann
United States of AmericaNeeds updating outside
Close to downtown and beach
Stayed in August 2023
Leiston, UK
Heidelberg, Germany
Southport, UK
Zakopane, Poland
Zamość, Poland
Buon Ma Thuot, Vietnam
Tivat, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content