Having to pay for parking and for the side of the resort, the pool could be bigger.

Rooms are a good size and are clean and modern. Stadium Club is a great place to visit in the evening. Lively poolside atmosphere

Stayed in April 2024

N/a

Loved the scenery

Stayed in April 2024

Cost of breakfast was about sixty dollars per day for two kids and I adult, lots of corporate functions on and noisy

Lovely pool, helpful staff, near to Disney Parks

Stayed in April 2024

No complaints

Everything was in walking distance at the resort.

Stayed in March 2024

My first concern was that Booking.com clearly stated that a $100 damage deposit would need to be paid at arrival. When we got to the desk, we were asked to pay $100 per day($300) for our 3 night stay. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Please make sure that Caribe and Booking.com are on the same page with the fees due upon arrival. Secondly, we were assigned to 2 queen beds. I'm 6'0 foot and my feet/legs were hanging off the bed. It felt and looked more like 2 regular beds.

We stayed at Tower 3 last year but loved staying at Tower 1 better. The staff was very friendly and loved the fact that Upper management made sure that staff were always on point. Sometimes, micromanaging is needed, especially at hotels of this status. We also enjoyed relaxing at Calypso pool and restaurant, but the staff was a bit pushy and not friendly. We also didn't like that fact that our bill was not itemized. We fell in love with the Stadium club sports bar. The concept was amazing, the staff was very friendly and the food was top-notch!!!!

Stayed in April 2024

The WiFi could have been better. Especially when you have multiple devices you try to hook up it is hard

The food here is really good a bit pricey though

Stayed in April 2024

Great pool. Good atmosphere.

Stayed in April 2024

Rooms windows cannot be opened. The parking is a little pricey, as well as the food. Starbucks' main lobby is below company standards.

The location is great! The hotel is 10 min from Disney and 20 min from Universal Studios

Stayed in April 2024

N/A

Cleanliness

Stayed in April 2024

Super comfortable hotel

Stayed in April 2024

Nothing. Everything was fine

Really enjoyed the property. We stayed in the Villas and it really felt like an apartment with amenities.

Stayed in April 2024

The food was a bit expensive and the pool was too small, need more umbrellas but I had a great time with the kids

I enjoy my stay

Stayed in March 2024

The cleanliness of the rooms and how spacious it was

Stayed in March 2024

The pool lounger/chair situation was chaotic. If you didn’t go out at 6am to “claim” chairs, you didn’t get one. They definitely need more chairs.

Stayed in April 2024

Everything was so pricey. The pool was much smaller than we thought it was going to be.

The room sizes were great. The restaurants were very good. The staff around the pool were very helpful and nice.

Stayed in April 2024

All of the amenities and the bed being really comfortable.

Stayed in April 2024

Bed and pillows were excessively hard. Value for money was poor. Bottled water for $7-$8 is ridiculous. Didn’t feel we received good value for a one night stay.

Location is excellent, staff are very friendly and accommodating. Property is well maintained.

Stayed in March 2024

I love this property, the pool, and everything it has to offer. It is our second time staying and will be back.

Stayed in March 2024

N/a

Everything from check in to check out

Stayed in March 2024

I think the "Miami Vibes" DJ could have changed it up a bit throughout the day. My favorite time for music at the pool was Sunday between 830-1030 where we had 90's mix and even a little Hotel California. The DJ was okay but constant drowning of techno beats got old.

The service was excellent. This is a place that had staff members who went out of their way to make our stay absolutely friction free and enjoyable! Juan attends the pool grounds - AMAZING guy and super attentive! Luisa and Andrea were our go-to-servers and they were also super attentive and went our of their way to make sure drinks, food, and anything else needed were in our hands ASAP. I cannot thank these three enough for showing me and my family such a great time. It's nice to still have staff members of a resort who make you feel how they want to feel on their vacations. Will be back!

Stayed in March 2024

What I didn't like was that the pullout bed was super thin and definitely needed replaced. It was super uncomfortable for my 9yr old.

The resort as a whole is an awesome place. Great food and cool amenities.

Stayed in March 2024

Nothing.

This property is a 10. I’m a hotel critic amd this place is phenomenal. Thsi will be home when we’re in Orlando.

Stayed in March 2024

What I liked most about the hotel was the cleanliness, everything was excellent and also the room was made up daily, very good location, and the staff was also excellent

Stayed in March 2024

Everything was excellent

Stayed in March 2024