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1300 Camden Avenue, Campbell, CA 95008, United States of America
July 12, 2016
눉I was treated very well by the staff, There was an incident when I checked in at 3:30pm I was assigned my room on the 2nd floor, tooted up my luggage, and my key would not open the door left my luggage in the hall,(not wanting to toot it up and down,) went back to desk, the clerk came up and tried master key, to no avail, returned with my luggage to the lobby, the housekeeper tried her key no avail there either, clerk checked for other available room computer said overbooked, and she could not get me a room. tried calling others for help got no replies, finally some one called and told her to give me a room which had to double beds my request was for a king size bed, the computer would not let her enter it, so my paper work was done by hand, I was finally assigned a room a little after 5 pm, through it all the clerk was trying hard to please me, needless to say over 90 minutes in the lobby did not make me a happy camper, I made a report to the manager Monday before leaving he said I had to notify you as then reservation was made with you. so there you have it.
June 29, 2016
눉One of the mattress's of the two beds was Terrible, was flat and overly worn out, especially in the middle.there were two tiny small bloodstains on a sheet.the refrigerator didn't keep things as cold as they should have.Deffinately need an ice machine on the second floor. I personally didn't try the free Continental breakfast, so I'm not able to comment on that
눇Location,customer service of the staff.cleanliness of the bathroom.quiet room. Could not hear any of the other guests during our stay.
June 6, 2016
눉Figuring out the air conditioner, which I finally did. The sheer in room 111 was soiled with what looked like sticky fingers or some food. Should be washed or cleaned.
눇We liked the waffles. Eggs were cold, though. Room was quite large, and was very well equipped.
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