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11700 Coastal Highway, North Ocean City, Ocean City, MD 21842, United States of America
August 14, 2016
August 13, 2016
눉This hotel processed payment without sending any notification to me. My account was overdrawn and had fees. When I called the hotel about it, they blamed Booking.com. I notified the hotel's sales manager, but never got a reply back. I later realized that I missed this detail in the fine print. However, the hotel could have notified me that they processed payment. Needless to say, I will never use Booking.com again, nor stay at this hotel. The property has a lot of wear and tear. There was not enough parking for hotel guests. We spent 25 min waiting for someone to leave in order to park.The AC wasn't working in the lobby and always smelled like a locker room. Trash cans were overflowing. Very crowded public amenities, i.e. pool, lounge chairs, etc. Although the performers are talented, the ice show was weird. The decor was dated, and there were even fake flowers in the planters outside that were faded from the sun. I'm convinced my laptop got a virus during our stay since I was using the hotel's wifi-which was very slow. This hotel would make a great set/story for the next 'Vacation' movie.
눇The hospitality staff-front desk, housekeeping, bartenders were very nice.
August 13, 2016
눉Beds were uncomfortable
눇Loved the tiki bar and live music
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