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81801 Overseas Highway Mile Marker 82, Islamorada, FL 33036, USA
24 April 2016
눉Having driven all the way up the Keys and stopped at some stunning beaches just by the side of the highway, we were really disappointed with the beach area at the resort. The lady in the sports hut was fab, gentleman on reception not so much-slowest and least friendliest check in of our trip. Felt the resort was over priced considering we didn't even get breakfast included.
눇Our room was stunning. We were only there one night and had a round of golf and a lovely dinner at the Atlantic restaurant as well as a morning yoga session on a very windy beach!
18 April 2016
눉Poor follow up by maintenance and house keeping. Desk and concierge staff are well trained in hospitality but ineffective with pointed concerns. Security was lax and easy going at front gate. Management training needed in all departments. Improvements needed to justify a 4 star plus rating and price tag.
눇Cleanliness and maintenance were typical for the Keys. As commercial traveler and resort savvy, I feel Cheeca Lodge should carry a 3 star rating. More fluff than quality. If I were the GM it would be far better.
21 April 2016
눉dirty shower, fairly small room
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