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162 East Ontario Street, Chicago, IL 60611, United States of America
August 15, 2016
눉I was very disappointed about the management, it was horrible!!! Also, for the crew incharge of cleaning the room. For the time we stayed at the hotel the room had only one time room service where they never vacuum for the rest of the stay they never clean and brought towels, soap, etc...never pick up the out garbage, where we seat on the hall way and stayed there until we left, we had to go dowstairs and pick up our towells and etc. Needles to say that I was charged 5 times diferent amount in my account in my first day, manager was to busy to talk to me about the amounts being charged 5 times, the good thing is that after talking to 3 diferent people fro. The front desk, which by the way they were very nice and helpful, and working with my bank the case was solved. The only good thing about the hotel is that locate in a very good location, near everything in downtown.So we decided the this hotel is not a place to be and we prefer to pay more and be served and treat better in a diferent hotel.NEVER WE STAY THETE AGAIN. Horrible experience and horrible hotel because of bad management.
눇The only thing we like about the hotel was the good location.
August 13, 2016
눉If you are looking for a modern hotel, this is not the place. If you want to be near pretty much everything and you are on a tight budget, this is a good choice.
눇The location is great. The hotel is very basic but we were pretty much only there to sleep.
August 15, 2016
눉The lifts were very slow and the carpets were dirty and worn
눇Not a very big room but big enough. My room was very quiet and in an excellent location for wandering around the City. Quite close to the Chicago Trolley Bus pick-up area
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