6155 North River Road, Rosemont, IL 60018, United States of America
#4 of 26 hotels in Rosemont
Guests' ChoiceBased on 172 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
8.8
Staff
8.6
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 19, 2023
Karen
CanadaThe gated entry system was very hard to use. Although the hotel was generally accessible, there were some specific things that could have been improved (e.g., door assists on washrooms and the doors to the accessible rooms) to make things easier for those with disabilities.
The excellent location which was close to the airport, a major outlet mall, and to my relatives. Although there wasn't a full restaurant, there was a small area with tables adjacent to the bar with a limited menu that served food and drinks in the evening. The staff was very friendly.
Stayed in December 2023
Reviewed: October 22, 2023
Kelli
United States of AmericaParking situation. I wasn’t sure about the coat or payment of it. A sign at the front desk said overnight parking was $37 which seemed like A LOT of money to pay for parking. I’m not sure if it was charged to me or not, since I haven’t gotten a statement yet
Beautiful rooms and location. Very clean and worth the money I paid for it. The front desk attendant, Madona, was very accommodating for my needs and requests. She did a wonderful job with helping to make out stay an enjoyable one.
Stayed in October 2023
Reviewed: October 21, 2023
Mohima
United KingdomWhen I checked out, I had no additional charges on my invoice but my credit card was charged extra a few days later. I contacted the property multiple times but received no response.
Clean, just as described
Stayed in October 2023
Reviewed: October 15, 2023
Joan
South AfricaBreakfast expensive
Did not have breakfast . Nice quite rooms. Great location
Stayed in October 2023
Reviewed: October 10, 2023
Graham
United KingdomThere was no kettle, only a coffee machine. No spoons
The room was large with a large comfortable king size double. There was a bath and a separate shower. Great location to Rosemont and the blue line to downtown
Stayed in October 2023
Reviewed: October 9, 2023
Dawn
United States of AmericaI loved my room and its convenience to the L train.
Stayed in October 2023
Reviewed: October 5, 2023
Aliya
United KingdomHot breakfast was an extra charge even if breakfast is included in the room price
Huge room, had everything I needed, good breakfast, helpful staff, convenient for short stays when you need to be near the airport
Stayed in October 2023
Reviewed: September 8, 2023
Lissy
United States of AmericaThe rooms was nice And the staff was very good
Stayed in September 2023
Reviewed: August 5, 2023
Virgo78crew
United States of AmericaService was good but too slow for a Saturday night with a convention in town need to staff up for those occasions.
Everything was great food was delicious 😋
Stayed in July 2023
Reviewed: July 11, 2023
Flores
United States of AmericaThere was no room service even though there was a menu on the desk it’s misleading, if i wanted food they wanted me to go down to the bar
location and how comfortable the rooms were
Stayed in July 2023
Reviewed: June 4, 2023
Hartley
United States of AmericaThere was a disconnect between Booking.com and Marriott. Fortunately Marriott was able to accommodate our reservation.
Stayed in June 2023
Reviewed: May 19, 2023
Federico
Dominican Republicgood
everything
Stayed in May 2023
Reviewed: April 17, 2023
Dorothy
United States of AmericaI didn't like having to pay for parking
I love the staff they made me feel welcomed and was very accommodating!
Stayed in April 2023
Reviewed: April 14, 2023
Michelle
United States of Americaoutside seating was scarce and not many places at or near to grab food
The room was very nice and spacious with an easy to get to location for a fair price.
Stayed in April 2023
Reviewed: January 13, 2023
Antonieta
United States of Americabreakfast was offered or mentioned to me
It was nice and clean
Stayed in December 2022
Reviewed: January 7, 2023
Sheeva
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: December 28, 2022
Michael
United States of AmericaN/A
Friendly and helpful staff
Stayed in December 2022
Reviewed: December 22, 2022
Gina
United States of Americalarge room, comfortable bedding, stable Wi-Fi, courteous staff, airport shuttle
Stayed in December 2022
Reviewed: December 5, 2022
Walter
United States of AmericaA free shuttle to the convention center and back every so often would have been nice. The wind at night would cut you in two sometimes. High prices at the bar.
Really liked how clean the room was, and how quickly the housekeeping staff worked and how accommodating the staff were. Even though the hotel is on an approach vector for the airport unless you had a window open the planes sounded just like a strong gust of wind. Also, the fact that there was almost always an elevator on the ground floor and if it wasn't, it was a very short wait for one.
Stayed in December 2022
Reviewed: October 31, 2022
Normeca
United States of AmericaThe parking fee. I would have rated them a 10 but I felt the parking fee was too much. I can except $32 total to park for a paying guest; not $32 a night (self parking). Outrageous
Size of the room and cleanliness. Staff was wonderful and very helpful.
Stayed in October 2022
Reviewed: October 13, 2022
Phillip
United States of Americagreat bed. very clean
Stayed in October 2022
Reviewed: September 26, 2022
Eddy
United States of Americabig rooms
everything
Stayed in August 2022
Reviewed: September 16, 2022
Judy
United States of AmericaThe service was not good. whenever we asked to send up something and they said they would, the staff never did. the coffee at breakfast was horrible!!
I liked how clean and spacious the room was
Stayed in August 2022
Reviewed: September 13, 2022
Diane
United States of AmericaParking was outrageously expensive and gated parking was unfriendly and inaccessible for friends of guests just dropping in to visit. Breakfast was $$$
Size and cleanliness of room.
Stayed in September 2022
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