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  5. Reviews of Clarence Inn Extended Stay

Reviews of Clarence Inn Extended Stay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9079 Main Street, Clarence Center, NY 14031, United States of America

#1 of 1 hotels in Clarence Center

Guests' Choice

Review Score

Based on 74 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 21, 2023

    8.0
    the stay was ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    needs some updateing blinds are not enough to stop outside lighting from comming into room

    it worked for what we needed

    Stayed in December 2023

  • Reviewed: October 10, 2023

    8.0
    Clarence Inn - a clean property
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A couple of things. The TV kept pixellating, and we could not figure out how to turn on the shower. I left a note stating that, and hopefully next time we wouldn't experience those issues.

    Great location. I liked the self check-in. We got a text stating that our room was ready, 3 hours before the published check-in time! And the key and receipt were ready in the room when we arrived (no office visit needed). The owner happened to be outside when we pulled in, and greeted us. I found the coffee from the drip coffee machine to be remarkably good.

    Stayed in October 2023

  • Reviewed: July 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike.

    The location was perfect for the reason we stayed. The property is older but very quaint and very clean.

    Stayed in July 2023

  • Reviewed: May 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room with One Double Bed
    • Stayed 1 night

    I did not like that there was just a simple twist lock on the door. Traveling alone, would like more security. There wasn't even a chain on the door. Other than that it was fine.

    Stayed in May 2023

  • Reviewed: March 13, 2023

    7.0
    In general, our stay in the room matched the price. If you stop for a while, it's not bad!
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There were ants in the bathroom. It was cold in the room. The battery was turned on for a while and then turned off. At night, the battery turned on very loudly. It was like being hit with a metal pipe. It was difficult to sleep peacefully. We called the staff twice, wanted to ask them to change towels. But no one picked up the phone. In the room, one mattress was comfortable, on the other bed very hard. The pillows are uncomfortable. Apparently they have been used for a long time. Like lumps inside.

    Good location. The presence of a kitchen and a stove. The room is clean. Not a bad Wi-Fi. Clean linen. All accessories for cooking. Kitchen towels, dishes, pots and pans. Detergents and sponge.

    Stayed in March 2023

  • Reviewed: September 24, 2022

    9.0
    Nice facility with very helpful staff. Would use again.
    • Leisure trip
    • Solo traveler
    • Standard Room with One Double Bed
    • Stayed 1 night

    Allowed early check-in and was a great location for the airport

    Stayed in September 2022

  • Reviewed: September 7, 2022

    7.0
    Go for the room with 2 queen beds
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No basin outside the washroom and no kitchen platform in room 1.

    Room 17 was good.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    8.0
    Quiet and Cozy Stay
    • Leisure trip
    • Couple
    • Standard Room with One Double Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A/C was not as cold as we would've wanted it. Room was small but that made it cozier.

    Grounds are beautiful. Very well cared for. Clarence inn called me the morning of our trip and said our room was ready and just come to the room when you arrive. Quiet and very cozy! We definitely will be back.

    Stayed in August 2022

  • Reviewed: July 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room with One Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    no safety lock on my door, kinda pricey

    convenient, clean

    Stayed in July 2022

  • Reviewed: July 31, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with One Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    very clean rooms, everything looked nice

    Stayed in July 2022

  • Reviewed: May 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Room with One Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet had some problems flushing properly.

    Easy self-checkin. Nice and clean room. Parking in front of the room.

    Stayed in April 2022

  • Reviewed: November 22, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I would only recommend an extended stay room with kitchen. they are more updated. we were first in a regular room and it needed a refresh.

    location nice

    Stayed in November 2021

  • Reviewed: November 1, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room with One Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Not really any places to pick up food late night.

    They were amazing in helping us do a late check in due to Flight issues.

    Stayed in September 2021

  • Reviewed: September 18, 2021

    8.0
    Very Good
    • Travelers with friends
    • Standard Room with One Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Would like a terrific cup of coffee in room.

    Diane called to clarify checkin procedures. Easy to park. Clean.

    Stayed in September 2021

  • Reviewed: September 17, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Double Bed with Kitchenette
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was small. It had a kitchen but the owner told to not cook or fry in kitchen else they will charge. Then why they have kitchen in first place. The place had a damp smell. It is OK for short stay.

    I liked the location and the staff specially Maria was good

    Stayed in September 2021

  • Reviewed: August 8, 2021

    7.0
    Cozy comfortable and clean
    • Business trip
    • Couple
    • Standard Room with One Double Bed
    • Stayed 3 nights

    The TV was a bit small but no real complaints.

    quiet there was a small kitchen and safe parking.

    Stayed in July 2021

  • Reviewed: August 1, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with One Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful house, great history, excellent service.

    Stayed in July 2021

  • Reviewed: December 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Love this motel. The staff is friendly, rooms are clean and just what we need before and after a Bill's game!

    Stayed in October 2023

  • Reviewed: November 29, 2023

    10
    Great place to stay
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the rooms are a bit outdated

    When we first arrived at the motel we were placed in a room that was a little bit outdated and we had difficulty sleeping at night because the heater was very loud when it ran. We also had issues with the toilet We contacted the owner-operator and they were so very accommodating and moved us into such a great room. It truly was a wonderful relaxing experience for us

    Stayed in November 2023

  • Reviewed: November 14, 2023

    1.0
    Never stay here! Disgusting attitude towards customers!
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Disgusting attitude towards customers!!! You are being misled when providing the rooms you ordered. We booked a room with a kitchen with stove through booking.com. However, upon arrival they refused to provide us with a room with a kitchen. They said that a room with a kitchen is only available for stays of 4 days or more. This information was not available when booking. For us, having a kitchen was a fundamental factor. Since we arrived in the evening, we had to stay one night. We contacted the hotel owner several times. However, before you check in, they send you an SMS saying that they are always in touch, but in fact, after you check in, you won’t be able to contact anyone. They refused to refund the money for the unused night. Nobody responded to our messages. Only through Bookingcom they replied that they would not refund anything. We have stayed here before. We also spent three days trying to find someone who would give us fresh towels. In fact, we don't recommend doing this. You are being misled when booking rooms. There is simply no soundproofing. And if you come across some neighbors having fun, you are guaranteed a sleepless night. The toilet actually didn't work. It is impossible to sleep on the pillows.

    Didn't like anything

    Stayed in November 2023

  • Reviewed: September 25, 2023

    6.0
    Good budget motel if you’re staying in the finger lakes.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is definitely dated and the bathroom was clean but so old it felt dirty even though it wasn’t.

    Location was good with lots of parking. Wi-Fi worked well.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    6.0
    Alright, price could be lower for the quality
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom is really old The ac kept shutting off and really noisy Internet reception within the rooms not great The location is really far from downtown

    The cleaner lady was really nice and did a great job. The place looks cozy and nice.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    4.0
    The stay could have been better with a little more attention to details.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds with Kitchenette
    • Stayed 4 nights

    When we checked in there was no soap or shampoo. We had to call for it. We also had to call for tea bags and creamer. These were not replenished. After the room cleaning we found the bed was made up shabily. It was very difficult to open the door lock. The maid was flattering us. too much. Instead she could have taken care of the above.

    The location was excellent. The room space was good. The checkin instructions texted just before we reached were good. Cleanliness was good.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    1.0
    We didn't stay, decided to drive home
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    No breakfast

    Stayed in July 2023

Showing 1 - 25

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