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  5. Reviews of Casa Faena Miami Beach

Reviews of Casa Faena Miami Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3500 Collins Avenue, Miami Beach, FL 33140, United States of America

#146 of 199 hotels in Miami Beach

Guests' Choice

Review Score

Based on 79 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 25, 2023

    7.0
    Acceptable.
    • Leisure trip
    • Couple
    • Casa Queen Room - Disability Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking and musty smell in rooms.

    Parking none available at hotel. Your on your own for parking.

    Stayed in July 2023

  • Reviewed: May 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Casa Queen Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    old rooms, dated, zero amenities, no coffee or food to purchase, loud

    good location

    Stayed in May 2023

  • Reviewed: February 23, 2023

    6.0
    staff did not do a good job in keep the guest from entering the living room of the lobby and making a lot of noise from
    • Leisure trip
    • Couple
    • Casa King Room - Disability Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    noisy, dated

    location, decor and ambiance

    Stayed in February 2023

  • Reviewed: November 25, 2022

    7.0
    still my favourite hotel in Miami
    • Leisure trip
    • Solo traveler
    • Casa Queen Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    no breakfast

    architecture

    Stayed in November 2022

  • Reviewed: September 26, 2022

    8.0
    Would stay again !
    • Leisure trip
    • Solo traveler
    • Casa Queen Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    This isn’t really the hotels fault (at least I don’t think it is) but there was a women screaming at 2:30am then again at 4am. It was a bit scary. Also, the room phone doesn’t tell you what to press to call front desk.

    The staff was amazing, quick with requests. I loved the beach chair/towel/umbrella concept. They also add a water! It’s super close to the beach.

    Stayed in September 2022

  • Reviewed: September 7, 2022

    8.0
    Super nice
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Super value for the money.

    Stayed in September 2022

  • Reviewed: July 10, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and District View
    • Stayed 3 nights
    • Submitted from a mobile device

    the room decoration

    the hotel decoration

    Stayed in July 2022

  • Reviewed: June 21, 2022

    8.0
    Boho by the Beach
    • Business trip
    • Family with young children
    • Casa Queen Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a very charming boutique hotel near the beach. Loved the beautiful boho decor. The staff were very warm and helpful. Comfortable bed plus beach chairs and towels.

    Stayed in June 2022

  • Reviewed: June 20, 2022

    8.0
    lovely stay! cute hotel, well situated
    • Leisure trip
    • Couple
    • Casa Queen Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    the lack of communication when you try to connect with front desk

    charming! beach location

    Stayed in June 2022

  • Reviewed: March 17, 2022

    7.0
    Loved the hotel and would recommend.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise from the bar but luckily it closed at 11am and the noise disappeared then. Phew!

    The location was great. Loved being so close to the beach. The hotel has a great vibe. Only thing was it was noisy but luckily the bar closed at 11pm and the noise went straight down at that point. An alarm/siren went off early this morning around 0600 - not sure where it came from and I don't think it was from the hotel but it was close by. It kept us awake from 0600am!

    Stayed in March 2022

  • Reviewed: February 13, 2022

    7.0
    Good hotel.
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The one down thing is the beach situation.. ugh. It’s so close to the beach, and it’s so nice because Faena hotel is next to it as well, you’d think it would be amazing if they had the same lounge chairs there.. but no, you get your own little portable chair and bring it yourself to the beach. CASA FAENA, common! Figure it out and make it happen!

    I love the fact that hotel was the first home for where Faena hotels started.. and it goes back to 1928 now its one of the historical hotels of america. it has a cool vibe, the Faena fragrance all over the hotel gives extra touch. Double room was great, apart of crows in the morning chirping under the windows which was annoying but couldnt do anything about it. A lot of people saying music is too loud, well, i didnt hear a thing, but maybe because i was staying at the end of the building, because rooftop is upfront of the building.

    Stayed in February 2022

  • Reviewed: February 9, 2022

    8.0
    Enjoyable and easy for me to go meet my friends on Collins at various locations
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 4 nights

    would be nice to have coffee/breakfast in the main patio or small snack menu. Crema next door was in the other Faena complex and a short walk, and I understand they can't offer staffing and pricing at that rate if they offer food out of hours.

    Beautiful boutique hotel, super friendly staff with a positive attitude. Was warned my room would get very loud at night but I was out for 3 out of 4 nights so only noticed the noise and music level on one night, which was a lot. But frankly it was only 1 hr of my time in bed and because of the great rate they offer, I understand why my room was perhaps cheaper than it should have been.

    Stayed in February 2022

  • Reviewed: January 20, 2022

    7.0
    Good experience
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Paper walls, noise level is high. Small bathroom. Restaurant downstairs is not the greatest

    Cute boutique hotel, beautiful lobby area, friendly staff. Comfy bed.

    Stayed in January 2022

  • Reviewed: January 20, 2022

    7.0
    Good hotel for reasonable price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small bathroom

    Very nice and helpful people at the front desk, good cleaning service. Coffee machine in the room, very comfortable bed.

    Stayed in January 2022

  • Reviewed: January 10, 2022

    7.0
    nice but noisy
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    worst room it was adjoining and I could hear every word my neighbours said. the rooftop bar was right above my room. the base was so loud it shook, I could even hear people dancing. would recommend staying at the other side of the hotel.

    great location, decor, clean and comfortable

    Stayed in January 2022

  • Reviewed: December 7, 2021

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A few things that discourage me to come back to this location: - sink is in the room instead of the bathroom - advertized as “beach service” where they give you a beach chair for you to carry yourself to the beach, which I find unacceptable for a 4-star hotel how they about be. - the front desk called me 2-3 times asking for a second payment where I paid half of my stay already, which I find tasteless.

    Great location, party vibes because of the Gitano downstairs. The room was spacious, spotless. The staff is friendly but can use a little bit more training. Experience of the beautiful design and art deco architecture.

    Stayed in December 2021

  • Reviewed: November 30, 2021

    7.0
    Great location!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location and value! We were happy about our room and staff was really friendly and helpful. The only one minus - they have restaurant/club on the first floor and rooftop that can be really noisy at night with lots of club music. If y it someone who likes to go sleep early - it can be a challenge, since the music will go in until midnight. Otherwise it’s a great place to stay!

    Stayed in November 2021

  • Reviewed: February 13, 2024

    2.0
    Do not recommend at all. Only thing abt Faena here is the name! Nothing else!
    • Leisure trip
    • Group
    • Casa Queen Room with View
    • Stayed 2 nights

    Awful service at the bar. Served food to outside guests but not to hotel guests (bc they were friends of the chef). Room smelled like mold. No decoration at all. Not even a chair. Sink outside the bathroom. Looked extremely dated - especially vs the wow lobby. No real sunbeds. They provide foldable chairs to sit on the public beach.

    Stayed in February 2024

  • Reviewed: December 5, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Casa Queen Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was barely hot water to shower. There was no mirror length wise and was hard to see the bathroom one because I am short

    Location. Friendly staff. Cleanliness

    Stayed in December 2023

  • Reviewed: February 26, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Casa King Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    The have loud loud music going from 6:30 pm to midnight. The construction of the hotel offers No abatement of sound. They also play music all day and you clearly hear it in your room.

    The place is furnished in an adorable way.

    Stayed in February 2023

  • Reviewed: January 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Casa King Room - Disability Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Great location and the staff goes out of their way to accommodate you. Milena was especially helpful. The restaurant alone is worth the trip.

    Stayed in January 2023

  • Reviewed: October 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Casa Queen Room with View
    • Stayed 1 night

    I stayed at Casa Faena for only one night of my 5 day vacation. I was looking forward to experience the hotel and the Faena District. The Hotel itself is a part of the "National Register of Historic Places", so it is definitely older and a bit dated in some ways, but that is part of the charm! I upgraded my room to a balcony suite (Room 20) and it was very large in size! Decorated with a comfortable, Mediterranean vibe. Bed was firm but not uncomfortable. Loved the double french doors and flowy curtains to my balcony. I slept with the doors open! The staff assisted me when needed but definitely noticed some short comings and lack of communication between the staff. The hotel is a quick block away from the beach and the hotel offers an umbrella and folding chairs, towels and water to take with you. It was in a very quiet, clean and relaxing part of the beach. I did not utilize the hotel restaurant or the bar during my stay so I cannot comment on that. I explored the pretty rooftop bar but it wasn't open for use. There is also no hotel pool. I did enjoy my stay as it was only one night and I would consider staying here again for the value and reasonable price point.

    Stayed in October 2022

  • Reviewed: July 20, 2022

    1.0
    not enjoyable.
    • Leisure trip
    • Couple
    • Casa Queen Room - Disability Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    everything. fixtures are old and gross. bed is uncomfortable. property stinks horrible.

    smelled horrible. phone not working. toilet not working. loud

    Stayed in July 2022

  • Reviewed: April 26, 2022

    2.0
    Find out before going if the hotel is hosting any parties.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    The staff did not, prior to our stay, warn us that there would be a party at the roof-top on a Sunday evening. Our room was right below the roof, and just next to the stairs. Hence, it was like staying in the middle of the party. The noise was extreme. Our entire room was shaking all night. A heads up would be nice. Some of the staff tried to be helpful, but not all of the staff. The next day they offered us to change rooms. This room was better (and there was no party the other nights), however, it was also extremely poorly sound-isolated, and we could hear people talking outside, walking etc.. In both rooms the shower was broken, and therefor difficult to use, and the beds were uncomfortable.

    Stayed in April 2022

Showing 1 - 25

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