145 Dean Drive, Tenafly, NJ 07670, United States of America
Based on 140 hotel reviews
7.0Cleanliness
7.6
Comfort
7.5
Location
8.3
Facilities
6.7
Staff
8.1
Value for money
7.2
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 18, 2023
Ean
United States of AmericaOld
Quiet location
Stayed in September 2023
Reviewed: January 15, 2023
Lisa
United States of AmericaN/A
Very convenient for the purpose of the trip.
Stayed in January 2023
Reviewed: January 12, 2023
Javier
United States of Americaheat didn’t not work very well. we were in a cold spell 10F
location and price
Stayed in December 2022
Reviewed: January 4, 2023
Loren
GermanyParking lot is not easy to navigate due to construction. The whole facility needs to be updated.
There is a bus stop going to NYC in front of this hotel.
Stayed in December 2022
Reviewed: September 20, 2022
Laura
United States of AmericaStayed here many times over the years. The general upkeep and cleanliness has gone down a bit. Restaurant is closed, which is really a shame.
Stayed in September 2022
Reviewed: September 19, 2022
אלן
IsraelThe cleaning staff was only every other day for our rooms, and if there were needs on the off days, they were met only after repeatedly asking for help. There were problems with the plumbing and airconditioning in one of the rooms, that should have been noticed before we were given the room. When the shampoo and soap ran out, the cleaning staff did not repplenish them. We had to ask for them at the front desk.
The location met our needs. The bus stop to Manhattan next to the hotel was very helpful. The staff was very accomodating to our religious needs (Jewish Sabbath).
Stayed in August 2022
Reviewed: September 7, 2022
Alejandro
United States of AmericaThe air conditioning did not work properly and the solution they provided was to put a floor fan in the room. Personnel were not as courteous as we would have liked. Just ok. The hotel infrastructure, including the rooms, needs some renovations.
The size of the room. The location.
Stayed in September 2022
Reviewed: August 14, 2022
Ann
Canadaproperty needs some tlc
close to city Center
Stayed in June 2022
Reviewed: August 4, 2022
Zhuo
Chinano breakfast
free parking
Stayed in July 2022
Reviewed: July 25, 2022
Jacqueline
United States of Americathe day staff was nit accommodating, had to wait 3 hours to check in at “3” when it was clearly practically empty
nice location? good value
Stayed in July 2022
Reviewed: July 8, 2022
Laura
United States of AmericaThe facilities are starting to show their age. Was disappointed the bar and restaurant were closed.
I have stayed here many times in the past. Location is excellent as is the staff. Room was comfortable and clean.
Stayed in July 2022
Reviewed: June 7, 2022
Ronneal
United States of Americabathroom sink and toilet were falling apart flooding the bathroom
close to my families house
Stayed in June 2022
Reviewed: June 1, 2022
Maryann
United States of AmericaNo restaurant
Location to Englewood hospital was great Polite and helpful staff
Stayed in May 2022
Reviewed: May 21, 2022
George
IsraelThey didn’t clean the room every day and a lot of things are not maintend
It was close to mine purpose in Tenaffy
Stayed in May 2022
Reviewed: May 17, 2022
Erlinda
United States of Americaold - needs renovation
proximity to downtown area
Stayed in April 2022
Reviewed: May 4, 2022
Bob
United States of Americadated somewhat peeling wallpaper in the hall.
location
Stayed in May 2022
Reviewed: March 15, 2022
Tracy
United States of Americashower water would not get hot . Luke warm at best . room temperature very hard to control . extremely hot , get a room that has a window you can open ( we had to move to a room with a subdue we could crack )
Stayed in March 2022
Reviewed: November 17, 2021
Vladimir
United States of AmericaNo hot water when I was about to take a shower. Staff stated that the hot water switch was accidentally off.
Nice, clean and quiet.
Stayed in November 2021
Reviewed: October 9, 2021
Milagro
United States of AmericaWe had problems with the air conditioning, unfortunately they never changed us the room. The air conditioning was broken and wet the carpet in a good part of the room. It's important to mention that in total we were staying between comings and goings for more than 20 days in the hotel. We had an unfortunate incident, one of the days they told us that we had not made a reservation and that the hotel was full, we insisted that we had made the reservation. We had to leave and find another hotel for that night (additional expense when looking for another hotel, mobility, the tension in the family, security). When the credit card statement arrived we were surprised that they had also charged that night even though they had indicated that we did not have a reservation, I called to make the claim and they told me that they would extort it, they have spent more than one week and have not yet made the return....
Hotel location and security. The area is safe and quiet.
Stayed in September 2021
Reviewed: August 27, 2021
Yonatan
IsraelThe hotel needs renovation.
The stuff and house keeping were nice .
Stayed in August 2021
Reviewed: August 22, 2021
Bausch13
IndiaAir-Conditioing.
Excellent quiet location. Large comfortable rooms and very resposive staff. Only problem was that the Air -Conditioning doesn't work on the very hot 3rd floor so best to ask for a room on any other floor. The hotel did provide a fan which didn't really cool the room.
Stayed in August 2021
Reviewed: August 15, 2021
Yonatan
IsraelThe hotel meeds renovation.
Friendly stuff.big rooms.
Stayed in August 2021
Reviewed: June 19, 2021
George
IsraelLocation is excellent in center of the town and there is a general improvement
Stayed in June 2021
Reviewed: June 17, 2021
Marie
United States of AmericaThey put us in a room with a shower heater that’s not working even if they know we booked for 4 nights. I have to ask the next day and that’s when they moved us to third floor, shower is fine but it’s a smaller room. We hardly stay in the room since we were out for almost all day during the stay. The internet and tv was not working for our apple tv device, too.
I like the easy access to restaurants and city itself. The first room we had was big compared to a regular room with queen beds.
Stayed in June 2021
Reviewed: May 11, 2021
Michael
United States of AmericaOlder hotel. Restraint shut down for COVID.
Legation relative to town and family.
Stayed in May 2021
Stolberg, Germany
Las Vegas, USA
Saint-Lary-Soulan, France
Weimar, Germany
Lethbridge, Canada
Myrtle Beach, USA
Baveno, Italy
Bodh Gaya, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content