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  5. Reviews of Club Quarters Hotel Grand Central, New York

Reviews of Club Quarters Hotel Grand Central, New York This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

128 East 45th Street, Midtown East, New York, NY 10017, United States of America

#216 of 408 hotels in New York

Guests' Choice

Review Score

Based on 2483 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a little smaller than expected, and was a bit cramped. Sound proofing is pretty bad, and the lack of a lock on the bathroom door is pretty weird.

    The staff were super friendly and accommodating. The location is super convenient if taking the subway and coffee shop right next door was nice.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    In the heart of Manhattan
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    missing safe in room

    Location, king size bed

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Great location and very clean hotel.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    It was a little noisy as the walls were thin.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Queen Room
    • Stayed 2 nights

    next to grand central station nespresso in room

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Very good stay in the heart of NY
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good

    It’s located right outside Grand Station so very easy to walk around major attractions. We were allowed to check-in a few hours earlier, without paying the 50$ fee. We could leave the luggage for a few hours free of charge. The room was clean and comfortable, there is a water fountain on every floor and the view is nice. There is a open lounge @27th floor where you can bring your own drinks and relax with friends

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Good hotel experience, great location
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 6 nights

    Having to request servicing for the room via text (room phone didn't work).

    Nice room, very clean, efficient friendly staff

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Great but can’t afford!
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price got expensive for March etc!!

    Clean, practical. Always stay here.

    Stayed in January 2024

  • Reviewed: March 20, 2024

    9.0
    Great Stay!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The Location to Grand Central is phenomenal, the room was small but cozy and sufficient, bed was extremely comfortable, we liked the table in the room, staff was very helpful! overall it was perfect for our weekend get away!

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    The location is the best for first time visitors to NYC!
    • Leisure trip
    • Family with young children
    • Small Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room felt stuffy with very strong perfume

    The location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Will stay again
    • Business trip
    • Solo traveler
    • Small Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The coffee machine in lounge at the rooftop was out of order

    Great location, professional staff, value for money

    Stayed in January 2024

  • Reviewed: March 13, 2024

    9.0
    Staff accommodating. Comfortable room. Will stay again.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Was really a good value.

    Convenient and staff super accommodating

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Good location, clean, confy
    • Leisure trip
    • Group
    • Small Queen Room
    • Stayed 2 nights

    Clean, confy and well located

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    AMAZING
    • Leisure trip
    • Couple
    • Small Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed only one night here but I wish we could’ve stayed longer, definitely our to go hotel in Manhattan from now on, thanks!

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    location , room

    Stayed in February 2024

  • Reviewed: March 9, 2024

    9.0
    My 2nd stay and I guess not the last.
    • Leisure trip
    • Solo traveler
    • Superior Studio
    • Stayed 7 nights

    The water in the shower were sometimes hard to adjust.

    Location is perfect, just a few minutes from Grand Central. I had a suite with kitchen and it was great. Shower stream was strong. Staff was helpful and friendly.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Perfect location, friendly and helpful staff and a room that was way bigger than the usual size you get in NYC!
    • Leisure trip
    • Couple
    • Small Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location of the hotel was perfect. Right next to Grand Central Station and walking distance to everything. Being just a few avenues away from 5th meant it was actually quiet in the evening too so no problem with noise at night. Our room was a corner room so we had views of Lexington and 45th, which was great. The room was so much bigger that we’d anticipated and we had maid service every day, with clean bedding and towels every day. The ability to fill water bottles up using the chiller was great - and bottles were provided too! All toiletries in the room were top quality and full size too so no fear of running out at all! We were really happy with our stay and would definitely recommend.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    9.0
    Excellent value for money, great location, and super friendly and helpful staff.
    • Leisure trip
    • Couple
    • Small Queen Room
    • Stayed 2 nights

    Bed could have been a bit more comfortable, but was not terrible.

    I had a very pleasant stay. Located very close to Grand Central. Very friendly and welcoming staff. The room was more than comfortable for a 2 night stay. I didn't check out the club lounge, but appreciated the Nespresso machine in the room and the filtered water available on each floor. Whilst the room was on the smaller side, there was more than enough room for me to store my suitcase and move around. There was not too much to complain about - the price was great, and location and overall amenities were fantastic. The ability to store luggage for the day was also appreciated. Thanks for a great stay.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Small Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They could add breakfast in the coming days

    The hotel was amazing..very clean and the bed was very comfortable .. No breakfast, but other than that free coffee and water at all times.. Location is right next to Grand Central, which is very convenient if you are travelling through Subway.. ..

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Confortable
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The room cleaning is every 3 days only, when it should be every day (at least basic cleaning). Then, the day of the cleaning, the products used seemed to be toxic and/or the quantity used was too hight (because the room smelled pretty bad, like lysol or similar, a whole day) and they left the bathroom trash recipient outside the bathroom, near the bed. So, it seemed they did something the fastest the possible and incomplete. On another part, the room was close to the elevador, which noise was very anoying day and night.

    Location is great, I did not have breakfast.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Small Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, everything was easy

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    nice hotel in a great location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    lounge lacked appliances (coffee machine was there, but did not function) ironing board in the room was broken

    location, room design, comfortable bed, cleanliness

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Overall pleasant stay - we will definitely come back
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to ask several times to get things done such as house keeping - television was not working

    Friendly staff

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Great Location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The lift was very noisy at night

    The hotel was in a great location in Midtown for exploring all of Manhattan, within easy walking distance of Grand Central Station, the staff were very helpful and friendly

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lack of facilities in hotel..rooms a little dated

    Convince value and location

    Stayed in February 2024

Showing 1 - 25

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