128 East 45th Street, Midtown East, New York, NY 10017, United States of America
#216 of 408 hotels in New York
Guests' ChoiceBased on 2483 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Henry
United States of AmericaRoom was a little smaller than expected, and was a bit cramped. Sound proofing is pretty bad, and the lack of a lock on the bathroom door is pretty weird.
The staff were super friendly and accommodating. The location is super convenient if taking the subway and coffee shop right next door was nice.
Stayed in March 2024
Reviewed: March 27, 2024
Alexander
Germanymissing safe in room
Location, king size bed
Stayed in March 2024
Reviewed: March 25, 2024
Mark
United States of AmericaIt was a little noisy as the walls were thin.
Stayed in March 2024
Reviewed: March 25, 2024
Sonia
New Zealandnext to grand central station nespresso in room
Stayed in March 2024
Reviewed: March 25, 2024
Cornel
RomaniaEverything was good
It’s located right outside Grand Station so very easy to walk around major attractions. We were allowed to check-in a few hours earlier, without paying the 50$ fee. We could leave the luggage for a few hours free of charge. The room was clean and comfortable, there is a water fountain on every floor and the view is nice. There is a open lounge @27th floor where you can bring your own drinks and relax with friends
Stayed in March 2024
Reviewed: March 24, 2024
Randall
United KingdomHaving to request servicing for the room via text (room phone didn't work).
Nice room, very clean, efficient friendly staff
Stayed in March 2024
Reviewed: March 23, 2024
Astrid
United States of AmericaPrice got expensive for March etc!!
Clean, practical. Always stay here.
Stayed in January 2024
Reviewed: March 20, 2024
Karen
United States of AmericaThe Location to Grand Central is phenomenal, the room was small but cozy and sufficient, bed was extremely comfortable, we liked the table in the room, staff was very helpful! overall it was perfect for our weekend get away!
Stayed in March 2024
Reviewed: March 20, 2024
Shirly
AustraliaThe room felt stuffy with very strong perfume
The location
Stayed in March 2024
Reviewed: March 18, 2024
Sayed
United States of AmericaThe coffee machine in lounge at the rooftop was out of order
Great location, professional staff, value for money
Stayed in January 2024
Reviewed: March 13, 2024
Edward
United States of AmericaNothing. Was really a good value.
Convenient and staff super accommodating
Stayed in March 2024
Reviewed: March 12, 2024
Camila
CanadaClean, confy and well located
Stayed in March 2024
Reviewed: March 11, 2024
Asma
PolandWe stayed only one night here but I wish we could’ve stayed longer, definitely our to go hotel in Manhattan from now on, thanks!
Stayed in March 2024
Reviewed: March 10, 2024
Adi25593
Israellocation , room
Stayed in February 2024
Reviewed: March 9, 2024
Anat
IsraelThe water in the shower were sometimes hard to adjust.
Location is perfect, just a few minutes from Grand Central. I had a suite with kitchen and it was great. Shower stream was strong. Staff was helpful and friendly.
Stayed in March 2024
Reviewed: March 9, 2024
Jenny
United KingdomThe location of the hotel was perfect. Right next to Grand Central Station and walking distance to everything. Being just a few avenues away from 5th meant it was actually quiet in the evening too so no problem with noise at night. Our room was a corner room so we had views of Lexington and 45th, which was great. The room was so much bigger that we’d anticipated and we had maid service every day, with clean bedding and towels every day. The ability to fill water bottles up using the chiller was great - and bottles were provided too! All toiletries in the room were top quality and full size too so no fear of running out at all! We were really happy with our stay and would definitely recommend.
Stayed in February 2024
Reviewed: March 6, 2024
Margaret
AustraliaBed could have been a bit more comfortable, but was not terrible.
I had a very pleasant stay. Located very close to Grand Central. Very friendly and welcoming staff. The room was more than comfortable for a 2 night stay. I didn't check out the club lounge, but appreciated the Nespresso machine in the room and the filtered water available on each floor. Whilst the room was on the smaller side, there was more than enough room for me to store my suitcase and move around. There was not too much to complain about - the price was great, and location and overall amenities were fantastic. The ability to store luggage for the day was also appreciated. Thanks for a great stay.
Stayed in March 2024
Reviewed: March 5, 2024
Asha
United Arab EmiratesThey could add breakfast in the coming days
The hotel was amazing..very clean and the bed was very comfortable .. No breakfast, but other than that free coffee and water at all times.. Location is right next to Grand Central, which is very convenient if you are travelling through Subway.. ..
Stayed in March 2024
Reviewed: March 2, 2024
Ximena
ChileThe room cleaning is every 3 days only, when it should be every day (at least basic cleaning). Then, the day of the cleaning, the products used seemed to be toxic and/or the quantity used was too hight (because the room smelled pretty bad, like lysol or similar, a whole day) and they left the bathroom trash recipient outside the bathroom, near the bed. So, it seemed they did something the fastest the possible and incomplete. On another part, the room was close to the elevador, which noise was very anoying day and night.
Location is great, I did not have breakfast.
Stayed in March 2024
Reviewed: March 2, 2024
Matthew
AustraliaGood location, everything was easy
Stayed in February 2024
Reviewed: February 29, 2024
Alex_shin
United States of Americalounge lacked appliances (coffee machine was there, but did not function) ironing board in the room was broken
location, room design, comfortable bed, cleanliness
Stayed in February 2024
Reviewed: February 28, 2024
Dirk
NetherlandsI had to ask several times to get things done such as house keeping - television was not working
Friendly staff
Stayed in February 2024
Reviewed: February 28, 2024
Nigel
United KingdomThe lift was very noisy at night
The hotel was in a great location in Midtown for exploring all of Manhattan, within easy walking distance of Grand Central Station, the staff were very helpful and friendly
Stayed in February 2024
Reviewed: February 27, 2024
Joe
IrelandLack of facilities in hotel..rooms a little dated
Convince value and location
Stayed in February 2024
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