128 East 45th Street, Midtown East, New York, NY 10017, United States of America
#221 of 409 hotels in New York
Guests' ChoiceBased on 2512 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Bushen
United KingdomRooms slightly small but manageable.
Lovely staff and fantastic location. Great rooftop lounge.
Stayed in April 2024
Reviewed: April 16, 2024
Peter
United KingdomThe lobby area can get a little cramped around check-in/out times. The bedroom isn't large, but for a clean hotel in a great location at a good price, it was perfectly adequate.
Great hotel in a great location. I was travelling with my brother so I wanted a twin room. This is one of the few hotels in midtown NYC that provides this at a fair price. The communal top floor lounge provides a bright and airy space to get free teas and coffees.
Stayed in April 2024
Reviewed: April 15, 2024
Hilary
United KingdomThere was no restaurant, but I knew that in advance and it was fine. Good breakfast places within 5 mins walk.
Staff were great. Nice lounge for working in on the top floor
Stayed in February 2024
Reviewed: April 14, 2024
Sarah
United States of AmericaLocation, thoughtful organization of space, value, water stations, good view from our room, huge pillows
Stayed in April 2024
Reviewed: April 13, 2024
Brian
United KingdomNYC is not cheap.
Location suits our needs in NYC.
Stayed in April 2024
Reviewed: April 13, 2024
Carol
United KingdomGood location Staff very helpful
Stayed in April 2024
Reviewed: April 13, 2024
Kathy
United States of AmericaRoom was cramped
Comfortable bed, nice bathroom. Enjoyed the complimentary coffee and filtered water.
Stayed in March 2024
Reviewed: April 12, 2024
Carla
SwitzerlandProximity to Grand Central Station, not a very noisy area.
Stayed in February 2024
Reviewed: April 11, 2024
Mariusu
Romania-
Excellent location, very friendly staff.
Stayed in April 2024
Reviewed: April 9, 2024
Victoria
United KingdomSuite room a bit too small for 4 people (but it’s NYC!), my card keys kept on being deactivated but staff was helpful to reactivate them, can be very noisy
Very central location with lots of food places nearby, walkable distance to famous spots, comfortable and clean room, friendly and helpful staff
Stayed in April 2024
Reviewed: April 9, 2024
Adrienne
IsraelThere is no cleaning service unless you ask for it. This wasnt told to us and i only discovered it on the last day.
staff and location are absolutely fantastic, I will be back
Stayed in April 2024
Reviewed: April 8, 2024
Mary
IrelandNothing really
Location, staff and facilities
Stayed in March 2024
Reviewed: April 4, 2024
Julian
MaltaPillows, Entrance and Facilities
Stayed in March 2024
Reviewed: April 4, 2024
Anan
United Arab Emiratesits a bit outdated - some plugs didnt work
the hotel in general meets my expectations for a stay to rest my head, I need to add is very clean and the staff is great. this was my 4th time staying there
Stayed in March 2024
Reviewed: April 2, 2024
Hershberger
United States of AmericaWish there was a bar
Wonderful staff, great clean room, excellent location
Stayed in March 2024
Reviewed: April 2, 2024
Rebecca
United Kingdomroom service on demand, terrace was closed
location
Stayed in April 2024
Reviewed: April 1, 2024
Ramón
Spainroom is a bit small
location
Stayed in March 2024
Reviewed: March 28, 2024
Henry
United States of AmericaRoom was a little smaller than expected, and was a bit cramped. Sound proofing is pretty bad, and the lack of a lock on the bathroom door is pretty weird.
The staff were super friendly and accommodating. The location is super convenient if taking the subway and coffee shop right next door was nice.
Stayed in March 2024
Reviewed: March 27, 2024
Alexander
Germanymissing safe in room
Location, king size bed
Stayed in March 2024
Reviewed: March 25, 2024
Mark
United States of AmericaIt was a little noisy as the walls were thin.
Stayed in March 2024
Reviewed: March 25, 2024
Sonia
New Zealandnext to grand central station nespresso in room
Stayed in March 2024
Reviewed: March 25, 2024
Cornel
RomaniaEverything was good
It’s located right outside Grand Station so very easy to walk around major attractions. We were allowed to check-in a few hours earlier, without paying the 50$ fee. We could leave the luggage for a few hours free of charge. The room was clean and comfortable, there is a water fountain on every floor and the view is nice. There is a open lounge @27th floor where you can bring your own drinks and relax with friends
Stayed in March 2024
Reviewed: March 24, 2024
Randall
United KingdomHaving to request servicing for the room via text (room phone didn't work).
Nice room, very clean, efficient friendly staff
Stayed in March 2024
Reviewed: March 23, 2024
Astrid
United States of AmericaPrice got expensive for March etc!!
Clean, practical. Always stay here.
Stayed in January 2024
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