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128 East 45th Street, Midtown East, New York City, NY 10017, United States of America
August 14, 2016
August 8, 2016
눉Lobby staff was grumpy & not friendly. I had requested late check out as a booking.com genius member in advance. The girl at the lobby told me she could only give me 1 hour till 1 pm. At 1245, I called to say I would like to checkout only to be told I have to personally come down to checkout. So I told my partner that I was going down & I will see her downstairs in a few minutes. As I was checking out, the lobby girl asked me if there was any luggage in the room and when I told her that my partner is coming down in a few minutes, she gave me a lecture on how she shd be charging me extra for late checkout since their normal checkout is 12, 1230 Latest! She then charged me the sales tax twice on my bill! Not a good experience at all!!
눇Great location in Times Square area. Clean contemporary facilities. Free water refill station & 27th floor lounge.
August 9, 2016
눇Our stay was perfect from start to finish! We received a very warm welcome and swift check in. Our room was modern, fresh and immaculately clean. Our bed was very comfy and the aircon was a huge plus. Across the street from grand central station and a few blocks from Times Square. We had a wonderful stay in NYC and will definitely recommend to others and can't wait to return :)
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