1628 Chestnut Street, Philadelphia, PA 19103, United States of America
#55 of 89 hotels in Philadelphia
Guests' ChoiceBased on 3200 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
7.9
Staff
8.5
Value for money
7.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Alexandra
GermanyVery nice rooms, comfortable and clean. Very central location and you can reach all the sights quickly on foot. The staff is very friendly and helpful. Don't forget to ask for a discount if you leave your car in the public car park next by …
Stayed in April 2024
Reviewed: April 23, 2024
Donna
United States of AmericaRoom was very small
Very comfortable, clean rooms in a convenient location.
Stayed in February 2024
Reviewed: April 20, 2024
Tracy
United States of Americatoilet in room/bathroom to too small and too low.
lobby was very pleasant. an on site lobby bar would even be better.
Stayed in April 2024
Reviewed: April 20, 2024
Gadi
IsraelGreat location. Friendly and responsive staff.
Stayed in February 2024
Reviewed: April 19, 2024
Sandra
United States of AmericaRoom and bathroom needs updating
Close to my son’s home
Stayed in April 2024
Reviewed: April 18, 2024
Jennifer
United States of AmericaDirty corners (doorways, in bathroom and shower, stain on rug, toilet backing up (found plastic in it)-needed maintenance-but they came immediately, was charged extra $50 for early check in (which is noted but that absolutely stinks!), had to take elevator to lobby from street level (stairs were blocked off), sign at elevator said to take to 2nd floor but no second floor in elevator-it’s “Lobby,” confused every person I was in elevator with every time I was in it
Location was fantastic, complimentary Coffee and water were a plus, bed was comfortable, vanity mirror in bathroom a plus, staff friendly-and helpful when lobby coffee machine malfunction and toilet was backing up (from a previous guest putting plastic in it), ac worked well, fridge and microwave in room (reviews complained they did not have either)
Stayed in April 2024
Reviewed: April 16, 2024
Christian
United States of AmericaThe location was pretty convenient to where I needed to be. The hotel was very clean and staff were friendly.
Stayed in March 2024
Reviewed: April 11, 2024
Sharon
United KingdomNo facilities for breakfast, although coffee available in the lobby.
Located in a central area of Philadelphia; not far to walk to bars and restaurants.
Stayed in April 2024
Reviewed: April 8, 2024
J
NetherlandsElevators are very slow with only one available with many group; stairs were closed. Would be good to have stair options. Beside the lobby staff, hard to get any other staff (to inquire amenities)
Great location in City Center, lobby has good coffee (including lattes) and sparkling water (!). Room was comfortable with minimum but enough comfort.
Stayed in April 2024
Reviewed: April 5, 2024
Sergey
United States of AmericaVery noisy
Great location
Stayed in March 2024
Reviewed: April 5, 2024
Maria
United States of AmericaThe sink was very slow draining. The plumbing service did not come until upon the second request that day. The housekeeping had to be requested twice too. They came promptly after the second request.
Comfortable beds, location, laundry, coffee and tea!
Stayed in April 2024
Reviewed: April 4, 2024
Marguerite
IrelandGreat
Convenience
Stayed in April 2024
Reviewed: April 4, 2024
Zhonglin
United States of AmericaThe bathroom is a bit small. The environment is a bit noisy, as I can hear the voice from nearby room
The location is good and the staff is nice. It is good for us to check in 1 hour in advance because of heavy rain.
Stayed in April 2024
Reviewed: April 4, 2024
Helen
United KingdomCan't fault, excellent value
Fantastic location, amazing staff (especially Dermot), really comfortable beds
Stayed in April 2024
Reviewed: April 1, 2024
Chaley
United States of AmericaThe room was pretty hot at night, but other than that, happy with the stay.
Stayed in March 2024
Reviewed: April 1, 2024
Dagmar
United States of AmericaRoom was a little small, 11th floor, room 25. Really, every sq inch was carefully divided into super small areas. But it was quasi not entirely uncomfortable, just restricted in space where a few more sq inches would have made a great difference.
Stayed in March 2024
Reviewed: April 1, 2024
Marjan
CanadaThe room furniture ( desk and lamps ) were dusty.
Great location, free tea and coffee included. great value for money, comfortable bed.
Stayed in March 2024
Reviewed: March 31, 2024
Christine
United States of AmericaBooking.com listing was a little misleading in that it included "parking" in the same list with "wifi" and "hair dryer"... Needless to say, they have no parking, but have a negotiated reduced price of $38 a night at the garage in the next block, it is first come first serve....
Bed was comfy, room was quiet.
Stayed in March 2024
Reviewed: March 29, 2024
Joanna
United States of AmericaIt would be nice if there were refrigerators and/or microwaves in the room, and also donuts or something for breakfast.
Good location, clean and convenient. Good coffee.
Stayed in March 2024
Reviewed: March 28, 2024
Kenneth
Puerto RicoThat they don’t serve breakfast. Only one night table beside bed.
The Silence. The fact that they have free self laundry. Location.
Stayed in March 2024
Reviewed: March 28, 2024
Qing
ChinaPity,cleaning only when requested.
Free coffee and tea.
Stayed in March 2024
Reviewed: March 27, 2024
Richard
United States of AmericaHad some problem with the key card to get into the room. Took a few times before the door unlocked.
Location was very convenient to the sites to see and to transportation. Room was pleasant to look at and functional. Staff were friendly, helpful, and professional.
Stayed in March 2024
Reviewed: March 27, 2024
Carmichaelle
United States of AmericaNo breakfast
Staff and location
Stayed in March 2024
Reviewed: March 25, 2024
Agnieszka
PolandSpacious room, comfortable bed, nice lobby
Stayed in March 2024
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