Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
4833 Collins Avenue, Miami Beach, FL 33140, USA
24 June 2016
24 June 2016
눉Hotel rooms are in desperate need of renovation. Cleanliness of rooms was below standard. Room was not as we were told at check-in. We had originally booked a junior suite with a king and a sofa bed and partial ocean view, but this was unavailable at the time of check-in. We were offered an oceanfront room with 2 Queen beds and promptly accepted. However, upon entering the room, we discovered there were 2 double beds, NOT QUEEN!! This was unacceptable as we were 3 adults sharing a room. When we called down to inform them that we did not have a room with 2 Queen beds, we were told that they don't even have rooms with 2 Queens. Clearly, we were misinformed (LIED TO) by desk attendant when we checked in. We were offered a cot for the room at a cost to us of $17. We refused to pay for a cot and after putting us on hold to check with a manager, we were told there would be no charge for the cot. The cot they brought to the room was disgustingly filthy and I would not have let my dog sleep on it. To add insult to injury, when we checked out we discovered we were charged for a room upgrade for the oceanfront room....seriously! Of course, we brought this to the attention of the desk attendant upon check-out and it was removed but I think that this hotel is really trying to rip people off. Travelers beware.
눇Good location, oceanfront
23 June 2016
눉The nickel and dime you to death on everything like $30 a night to park
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!