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888 East Dublin Granville, Columbus, OH 43229, United States of America
June 24, 2016
눉When you call the front desk and ask for customer service and the guy says "Wal-Mart, we don't have any Wal-Marts" was a little scary when there was one right down the street.
눇The room was very clean and comfortable with an air conditioner that worked !! Private and everything within easy running.
June 22, 2016
눉1. TV sound on the HBO station was bad, called desk, but it never got fixed. 2. The outdoor pool, the lounge chairs were dirty. I went to desk 3 times in and hour and half asking for towels. Finally on my last visit to the desk they gave me 4 towels. 3. Toilet would not flush, we checked, no water was getting into the tank. We call front desk and they wanted us to come get a plunger. We told them twice that a plunger would not work. They said to go hold the button in for 5 seconds and call back. We did that and called back and AGAIN he said you can come get a plunger or you can move to another room. It was 1AM, we were not moving. I told him that we would keep using it all nite and they would have to deal with it tomorrow - - he HUNG UP on me. 4. Light in the bathroom sometime worked and sometimes did NOT. 5. The outside door was NOT locked in the evenings. We can in about midnight and the door was not locked, anyone could have walked into the secured (ha ha) building. My 17 year old was not too happy about that. 6. I told this list to the 2 people at the desk when we left on Monday morning. He said we will have the manager call you. As of 7PM on Tuesday night I have NOT received a call. We will be in that area a couple times this year and we will NOT be staying at this facility and the group we usually travel with will NOT either. Also their was bed bugs in one of the other rooms, per lady at pool. Air-conditioning in one of the other rooms were not working. Thanks, Tammy
눇the older gentleman in the restaurant, breakfast was VERY nice.
June 24, 2016
눉Walls and ceiling may as well have been made out of paper. Could hear everything above and beside our room. Kept awake for hours due to noise.Decor appears to be from the 1970's. Still have photos on walls showing amenities that no longer exist. Halls smell of skunk. Room smells musty. Part of shower head fell off when I tried to adjust spray. Door to room was warped, left a large gap when closed.Only stayed one night, cancelled reservation for following night since it was the worst hotel stay I've experienced. Couldn't wait to get out of there!
눇Very large indoor pool. No bugs
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