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320 Highway, 146 North, Texas City, TX 77590, United States of America
August 14, 2016
눉Extremely rude and of no help regarding my issue with them overcharging me... The staff told me that they do not control room rates and that the booking companies, not even the manager, are the only ones who can make adjustments or answer my questions.. WILL NEVER STAY HERE AGAIN!!!! And the staff could care less.
눇When I left...
August 2, 2016
눉Holding my money with pre auth for three to five days when i held three rooms with my debit card.
August 2, 2016
눉My side of the bed was a little lumpy. I woke up with a sore lower back. I had to take some pain reliever for it. Before we left, we were going to add another day to our hotel stay. The price went from 92.07 to 269.00 per night. This is a nice hotel, but not a 269.00 a night hotel.
눇The breakfast area was clean. Everything was stocked and hot. All items were working for breakfast. This hotel was perfect location for us. It was 15 mins from Galveston and 20 from Kema. This was a hotel were the workers from the oil Riggs stayed to wait call. Dispite their dirty uniforms, the staff was on top of making sure it was clean. The guests were very polite and quite. The room was well stocked, staff was nice, bathroom clean.
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