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  5. Reviews of UpValley Inn & Hot Springs, Ascend Hotel Collection

Reviews of UpValley Inn & Hot Springs, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1865 Lincoln Avenue, Calistoga, CA 94515, United States of America

#15 of 22 hotels in Calistoga

Guests' Choice

Review Score

Based on 591 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    7.0
    We won't come back.
    • Leisure trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No 24-hr service. We had a drunk and disruptive group of people next door who woke us up from 2-3am. We called the number provided but no responses. Tiny pool.

    Beautiful location and ok property.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    Nice hotel
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pools and saunas was really nice

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Simple, Clean and Comfortable. Great little place in the heart of Calistoga, close to everything.
    • Leisure trip
    • Group
    • King Room with Patio - Non-Smoking
    • Stayed 4 nights

    Daily room service would have been nice

    The rooms were very spacious, beds were extremely comfortable, everything was clean.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Nice hotel in good location in Calistoga and excellent base for exploring the Napa valley
    • Leisure trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The thermal pool and spa were nice to be in but very shabby with broken concrete around the edges and the area in of painting. Some maintenance would turn this into a 10 out of 10.

    Great location in Calistoga with a nice balcony to relax and enjoy the view with a glass of wine. Nice helpful staff. Good car parking. Easy walk into downtown shops and restaurants.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    I was comfortable and enjoyed my stay; I would stay again but make sure not to be in that room.
    • Leisure trip
    • Solo traveler
    • King Room with Roll-in-Shower - Accessible/Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room I was given was immediately next to the maintenance room and I was not warned about it. Noise started early a.m and throughout most of the day. Lots of talking, laughing, shuffling and 'moving thinga around' noises...through no fault of the crew as that is their station to work out of. I just think guests should be warned about the consistent noise if they are put in that room. There was some dark mold along the wall behind the shampoo and body wash holder in the shower.

    Perfect location, right outside of town with close access to everything. The bed and pillows were extremely comfortable. Nice sized room and the set-up was aesthetically pleasing. Cuuuuute wallpaper.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Nice place in Calistoga
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 2 nights

    The heating system make the room very dry

    The position in Calistoga is very conveninet. The room is big enough for 4 (2 small babies) The bathroom is new and clean The service is precise and available The beds are very confortable

    Stayed in April 2024

  • Reviewed: March 21, 2024

    8.0
    Great pool and spas, beautiful country
    • Leisure trip
    • Couple
    • Corner King Room with Patio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed was absolutely uncomfortable. For being a king, the center of the bed had a ridge . One side was flat the other could roll you out of the bed.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Great
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool and hot tub need some repairing. Hot tub mad a loud noise when on

    Had mineral pool, hot tub, dry sauna and steam room

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Absolutely fantastic stay and the people working there were wonderful too!
    • Leisure trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cute rooms and lovely property! Loved the hot spring pool and steam rooms!!

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    Came looking for a comfortable, quiet stay and found it
    • Leisure trip
    • Couple
    • Corner King Room with Patio - Non-Smoking
    • Stayed 3 nights

    Wonderful location. Quiet surroundings. Easy walk to restaurants

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    Clean, cozy, and great housekeepers…
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Too much chlorine in the mineral pool and hot tub. (Even after rinsing our bathing suits, they still smelled of chlorine when we unpacked. The hot tub on our last night wasn’t heated.

    Liked the room and being close to the pool. Refrigerator was great and being able to re-heat food in their lobby was good too. The Starbucks machine in the lobby was an added bonus. We appreciated our housekeepers who were very kind and kept our room nice and tidy.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    nice quiet place with hot spring pool
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 1 night

    hot tub not hot enough

    good location, nice hot spring pool

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use a little updating in spa area, but functional

    Great location. Comfy beds. Great value. Love the steam room, dry sauna heated pool and tub!

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    Lovely weekend
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area really needs a makeover. Had to keep asking the front desk to turn up the temperature of the hot tub

    Great location. Nicely renovated rooms. Loved the sauna and steam room

    Stayed in November 2023

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Natural hot spring pools, dry and wet sauna, great location.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Age of pool and hot tub

    Amenities and location. Free coffee is always a plus

    Stayed in December 2023

  • Reviewed: January 21, 2024

    9.0
    It was a pleasant stay.
    • Leisure trip
    • Couple
    • King Room with Roll In Shower - Disability Access/Non-Smoking
    • Stayed 1 night

    The steam room had a funky smell and we wished the mineral pool was warmer.

    The staff was nice and helpful. Our room was very spacious and clean with a very comfortable bed. The location was great -- we enjoyed the quietness and calming surroundings. We enjoyed the short walk to the main street and cycling around the vineyards with the bikes provided by the hotel. The mineral pool was a delight to be in.

    Stayed in December 2023

  • Reviewed: January 12, 2024

    8.0
    Great place to stay in Napa region
    • Leisure trip
    • Family with young children
    • King Room with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing - we had a great stay

    Great location, clean rooms. Mineral pool and sauna, and only short walk to good coffee and Main Street.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Great value, enjoyed location and faciltiies.
    • Leisure trip
    • Couple
    • Corner King Room with Patio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub tiling needs maintenance due to missing tiles, seems like an easy fix. Pool and tub were crowded during holidays with families. Ironically, shower water wasn’t very hot in room!

    Great value, modern, clean, pool/hot tub with hot springs, steam room. We will return. Comfortable room and beds.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    9.0
    Very good hotel in a charming town and region.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The coffee machine in the room didn't work, but there is coffee at the reception.

    Very good room, very quiet, good bathroom, and clean. At the reception, you have very good Starbucks coffee to choose from.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Patio - Non-Smoking
    • Stayed 2 nights

    pool and hot tub very old and need of repair.

    good location and quite

    Stayed in November 2023

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with Patio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish there were hear lamps, fire pit, solo stove, or anything to keep warm so guest could use the outside space without it being freezing.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 2 nights

    I mean, we were only there one night. It's not like we were looking to find fault with the place, it was fine.

    The pool is pretty nice. It is heated by the power of satan himself - very enjoyable :)

    Stayed in September 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 1 night

    Pillow quality was poor. I had to clean shower head to function properly. The provided toiletries were low quality.

    Staff were friendly and room/grounds were clean.

    Stayed in November 2023

Showing 1 - 25

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