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  5. Reviews of Comfort Inn Downtown Detroit

Reviews of Comfort Inn Downtown Detroit This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1999 East Jefferson Avenue, Detroit, MI 48207, United States of America

#48 of 55 hotels in Detroit

Guests' Choice

Review Score

Based on 576 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.5

  • Facilities

    6.6

  • Staff

    8.1

  • Value for money

    6.6

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is an Okay hotel, good enough for a night - go at the game or at the concert and call it a night! Front desk ladies super accommodating and welcoming. Sheets were clean, and yes the rooms smell like cigarettes but please… this is Detroit! Keep your expectations in the same level of the money you pay. I would definitely go back again. Alsoooo great waffles for breakfast

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Had a ball Breakfast was nice all in all for a cheap hotel can’t really complain got what I paid for
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room service sucks

    Close to the places I wanted to visit The 1st room I was given wasn’t clean but the quickly gave me another room better room service sucks had to ask for everything stayed for 3 days not one time did they clean my room

    Stayed in April 2024

  • Reviewed: April 14, 2024

    5.0
    Clean but in need of some repairs. Great staff & good price!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The hotel is a little old and in need of some updates. My room was clean, and it met all of my needs for one night.

    The staff were amazing!! Very accommodating, especially the front desk. The location was close to all the sporting events which was great.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    5.0
    It was adequate for the night.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rudeness of the female staff employees

    We liked the comfort and the cleanliness

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Clean and comfy but loud
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from other guests was extremely loud and lasted all night. The bathrooms have sliding doors that thump loudly if you're not careful, and that noise plus the talking in neighboring rooms and hallways carries a lot. Bring earplugs and it'd be great

    Comfy beds, nice amenities, friendly staff, good breakfast with numerous selections available.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like my jacuzzi tub was dirty no tissue

    Stayed in February 2024

  • Reviewed: March 13, 2024

    6.0
    Staff is amazing!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Walls were thin and could hear other guests

    Beds were comfortable

    Stayed in March 2024

  • Reviewed: March 2, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Marijuana smoking being done inside rooms making hallways & adjoining rooms on the floors smell - same strong smell when coming in door from handicapped parking area that's adjacent to the hotel lobby - supposed to be non smoking facility, that isn't being enforced we had to go out & purchase plug in air fresheners . On arrival Our bath-room sink had dried cleaner squirted in it and left to dry & not properly cleaned.

    Breakfast was good great selection - staff friendly and polite

    Stayed in March 2024

  • Reviewed: December 28, 2023

    6.0
    Overall, the workers were nice, breakfast was great but the suite was not cleaned as expected.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We did not like the fact that the housekeepers never came to our suite to clean up and provide new toiletries for the duration of our 3 nights stay. Towels were not changed, the suite was not cleaned until we checked out. 👎🏾

    The location was good and we enjoyed the breakfast.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    6.0
    It was close to everything we went to , just had the coffe no breakfast
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was what I expected

    Location was great, it fit our needs

    Stayed in December 2023

  • Reviewed: November 8, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in November 2023

  • Reviewed: October 1, 2023

    6.0
    Do not recommend
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bad location, abandoned buildings with homeless people and parking lot is not really made for rental trucks. Hotel could have been cleaner and could not close curtains to keep light out floors were still wet from being cleaned

    Check in was quick and easy did have a elevator did have breakfast in the morning.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator broke down

    Stayed in August 2023

  • Reviewed: September 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    All was I expected from other reviews except for the breakfast. By 7 am, the eggs were gone and no more were available and the other choices were scarce.

    The friendly staff and location.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room smelled like cheap weed and made my daughter's allergies go crazy! And the lobby had a huge cockroach in it. The price was high for this quality. Not sure how to change rating. Was not 5 stars... maybe a 3.5 brought up by the shuttle service, comfy bed and good breakfast and staff.

    Staff was helpful, breakfast was good (fried eggs, sausage, waffle) , the shuttle driver, Rich, was prompt and friendly and reached by personal cell phone and dropped us off at Little Caesar's arena and picked us up afterward, that saved us money on parking in a lot and walking downtown.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Overall good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price was still a little steeper than I would normally go for. Breakfast left a lot to be desired. Makeshift sliding barn door was well built but didn't close all the way for privacy. Was a non smoking facility except the strong pot smell.

    Location was good for our plans, free parking.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator was down, room was loud for near to the street

    Free parking

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Vending machine did not work. Did not see a pool.

    Everyone was nice at check in and check out. Place was clean and nice looking. I would go back again.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and helpful staff

    Stayed in August 2023

  • Reviewed: July 1, 2023

    7.0
    Comfortable stay for two couples post concert!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed with another couple for a concert, shuttle service to Ford field was great! Room was small but clean & comfortable for what we needed for one night after a night out!

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Welcoming

    Location

    Stayed in June 2023

  • Reviewed: June 15, 2023

    7.0
    good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    good breakfest

    Stayed in June 2023

  • Reviewed: June 1, 2023

    5.0
    The room looked better online then in person
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was flies in the room. Food left in the microwave.

    The jetted tub

    Stayed in May 2023

  • Reviewed: April 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floors were dirty, The hallways smelled like sewer/skunk. The breakfast was very limited and hardly anything put out yet when we went down after 8 am, and what was out was cold. The lady bringing food out was mostly on her phone and standing around while people were looking for food.

    The front desk staff and shuttle drivers were very friendly. The bed was comfortable

    Stayed in April 2023

Showing 1 - 25

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