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Reviews of Comfort Inn Atlanta Downtown South 3 stars

795 Pollard Boulevard, Atlanta, GA 30315, United States

#21 of 23 B&Bs and Inns in Atlanta

Guests' Choice

Review score

Based on 495 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    6.6

  • Facilities

    5.3

  • Staff

    7.0

  • Value for money

    5.6

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 11 April 2024

    4.0
    Would stay elsewhere next time
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Our sheets had obviously not been washed. There were old socks in our sheets from the previous person. Also alot of stains on our sheets. Also was not told ahead but had to pay $150 safety deposit before we could enter our room that will take up to 10 business days to be put back on our card.

    Breakfast was good and the server was super nice and helpful. Front desk at night was helpful as well.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    4.0
    I think it was a little bit expensive nonetheless we got a dirty room with a bed smell
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our room had a really bed smell and it wasn’t clean

    The location was good

    Stayed in March 2024

  • Reviewed: 1 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    It was really dangerous near by hotel. Lots of Black people tried to harm me.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    Couldn't watch t.v.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They a crew working and t.v. wifi were out the whole time

    The breakfast were good and clean

    Stayed in February 2024

  • Reviewed: 14 March 2024

    6.0
    It was decent but could’ve been a lot better.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the fee upfront for damages. I don’t like that the elevator didn’t light up. We used the stairs. The snacks are high!! There was mold and a spider in the bathroom!!! Rust around the drain in the tub. People slamming doors at 4 am!!! No manager on duty!!! Poor location choice.

    The lobby was nice.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell really bad dirt also smoke sits on the room dirty

    Breastfast and people friendly

    Stayed in February 2024

  • Reviewed: 30 January 2024

    6.0
    Staff are fabulous , management needs to check themselves !
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    the vending machines were hit and miss always and front desk could not make change to use the couple of machines that were working .... due to extreme cold we asked for extra blankets but couldn't get any so again staff came to the rescue with some large tablecloths .... management needs to take a look at themselves at this hotel ... the crew on the ground are trying their best to please guests but from the outside it looks like management ties their hands ! again it was online as being close to the Atlanta Mart for business .... it certainly was not close !!

    The front desk staff were new , but extremely helpful and cooperative... arriving early we wanted to just drop bags and check in later but was told management did not allow that .... Very strange ( first hotel anywhere in the world that ive ever had that ) But the young lady on desk went out of her way to get us settled early . despite managment strange rules , the desk staff were super good .

    Stayed in January 2024

  • Reviewed: 24 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The light didnt work its mold on the sides of the tub and the ceiling the tub was dirty the sink was dirty and it stink real bad and the heater did not work it blew out cold air

    Stayed in January 2024

  • Reviewed: 12 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It was dirty, there was no housekeeping to change bed sheets, no bathroom cleaning, the elevator was old and malfunction

    Stayed in December 2023

  • Reviewed: 1 January 2024

    5.0
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 2 December 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The lift is not functioning properly

    Location, Wifi and the breakfast

    Stayed in December 2023

  • Reviewed: 5 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and hallways smelled horrible. The elevator moved very slow. The icemaker in the hallway was not working. No hand sanitizer in none of the dispensers

    Convenient to Staduim

    Stayed in October 2023

  • Reviewed: 6 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room smelled of very old smoke, bathroom need a good scrib.

    Locaction and breakfast were great

    Stayed in August 2023

  • Reviewed: 26 June 2023

    4.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    That elevators didn’t really work, like if two people were in there and going to two different floors it would go to the top floor before the floor that came 1st. It was like being stuck in there.

    Nothing

    Stayed in June 2023

  • Reviewed: 29 May 2023

    5.0
    Adequate for our purposes but wouldn’t go back unless renovated
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    although clean, is showing its age; only 1 elevator worked, the breakfast was honestly one of the worst I’ve had. No coffee and the in house coffee maker had 4 packets of Parmesan cheese instead of creamer.

    proximity to our event couldn’t have been much better, easy to find before and after our event

    Stayed in May 2023

  • Reviewed: 3 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They literally checked us into a room that hadn’t been cleaned and there was mold in the room, some other persons hair all in the bed. Disgusting. Will not stay here again.

    The location was about the only thing I liked.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    6.0
    It was whatever.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The elevator was not working correctly … would press our floor and end up on another .. it was elevator roulette. The rooms are in need of deep cleaning. My sheets had stains, the floor had a huge red stain. Didn’t feel very clean

    The staff

    Stayed in March 2023

  • Reviewed: 8 February 2023

    5.0
    Fair value.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The cleaning could be better.

    The people are friendly.

    Stayed in February 2023

  • Reviewed: 3 January 2023

    4.0
    If you just need a hotel to rest your head for the night, then it’s ok. However, I wouldn’t recommend this place to some
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were MANY things I didn’t like about the property. The hotel is very outdated. There were painting drippings all over the bathroom floor, the tub wasn’t cleaned, and no phone inside my room. The walls had cracks and chipped paint.

    I liked that the bed was soft and comfortable to sleep in.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I seen a roach in my room on the wall

    Stayed in December 2022

  • Reviewed: 10 December 2022

    5.0
    it did what we needed, short walk to stadium… but was not very clean or updated
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    old facilities, elevator was “scary”, room smelled, and there was hair and other things in the room when we got there

    very close to the Stadium we were there to watch a game for… walking distance, so that helped us.

    Stayed in December 2022

  • Reviewed: 6 December 2022

    5.0
    Nice staff, but needs updating
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Rooms are very dated and worn. While it may have been clean, it did not appear to be.

    Staff was friendly. Lobby and breakfast area was clean and nice.

    Stayed in November 2022

  • Reviewed: 30 November 2022

    6.0
    Can do better
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No greeting during stay or after check out also the house keeper tried to agitate me by coming to the door on my last day of check out at 8:12am in the morning by first opening the door and yelling house keeping and on day before asked every every door around do they need house keeping and excluded me.

    Better staff workers.

    Stayed in November 2022

  • Reviewed: 29 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms and smell inside hotel

    Location

    Stayed in November 2022

Showing 1 – 25

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