2911 Riverwest Drive, Augusta, GA 30907, United States of America
#24 of 82 hotels in Augusta
Guests' ChoiceBased on 483 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
8.2
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Kenneth
United States of AmericaNo mirrors in the room other than in the bathroom
Convenient location friendly staff free breakfast
Stayed in April 2024
Reviewed: April 9, 2024
Courtney
United States of AmericaI have a very small frenchie and my pet was declined entrance to the hotel. I had to then extend my pet’s stay with a non planned sitter while at room and this is my only complaint and concern. I do think that NO PETS ALLOWED IS UNACCEPTABLE AND HINDERING ALOT OF GUEST FROM BOOKING. If my stay would have been any longer than the half of the day I stayed I would have cancelled my booking and requested an immediate refund
Stayed in March 2024
Reviewed: April 7, 2024
Mary
United States of AmericaLocation was excellent.. near interstate and golf course
Stayed in April 2024
Reviewed: March 6, 2024
Alan
United States of AmericaThe bathroom had no toel rack.
The customer service
Stayed in March 2024
Reviewed: February 21, 2024
Ernest
United States of AmericaWi-Fi tv controls
Stayed in February 2024
Reviewed: November 30, 2023
Lawrence
United States of AmericaBreakfast was ok... but hoping for 'real' eggs
Stayed in November 2023
Reviewed: November 25, 2023
Kierra
United States of AmericaThe bed was uncomfortable and hard.
I like the room, the cleanliness, and the respectful staff.
Stayed in November 2023
Reviewed: November 20, 2023
Demetria
United States of AmericaGreat stay!!
Stayed in November 2023
Reviewed: November 6, 2023
Cornellius
United States of AmericaTo much noise at night from the truck stop and the trains..And had trash left in my room..
Bed was comfortable..
Stayed in November 2023
Reviewed: October 13, 2023
Curtis
United States of Americaleft room around 12 noon oct 7 and forgot to put wedding band back on. It wasn't there when we returned.
location
Stayed in October 2023
Reviewed: October 10, 2023
Patricia
United States of AmericaThe cook was weird during breakfast
Stayed in October 2023
Reviewed: October 6, 2023
Michael
United States of AmericaDidn’t know had to request room cleanup…. Requested twice for 3rd day….. no one cleaned the room…. Had to go to desk for clean linens. Shower was leaking the whole stay
Stayed in October 2023
Reviewed: October 5, 2023
Michael
United States of AmericaI love Everything except it was noisy at night. Rm on 1st floor next to closet.... door slammed all night.
Stayed in September 2023
Reviewed: October 3, 2023
Belinda
United States of AmericaThere were some nights that had children running in the hallway or making SO MUCH NOISE in the pool. I had to let the front desk personnel know on multiple occasions that there was water on the floor so it could be cleaned up before some slipped.
The location was great and allowed us to get to our destinations quickly with not much traffic. The breakfast was okay. We did have contact with the housekeeping staff and they were extremely helpful. Some staff members weren't as cooperative but, won't hold that against the rest of them.
Stayed in September 2023
Reviewed: September 22, 2023
Curtis
United States of AmericaFloor needed to be sweep better
Stayed in September 2023
Reviewed: September 16, 2023
Tanisha
United States of AmericaEverything was exceptional except the bathroom the bathroom was half cleaned with hair in the floor and tubb the tub was half cleaned but overall a nice stay
Stayed in August 2023
Reviewed: September 6, 2023
Annette
United States of AmericaThe pool area was dirty..the pool had not been cleaned, the water was cloudy...It look as if the pool and the pool area had not been attended to in days. The trash was over flowing and and flies were coming from the towel bin.
The room was spacious and clean...I did not have any issues with our stay.
Stayed in September 2023
Reviewed: August 29, 2023
Melinda
United States of AmericaCleanliness
The room was disgusting- hadn’t been vacuumed or swept
Stayed in August 2023
Reviewed: August 24, 2023
David
United States of AmericaThe fitness center needs some love. Maybe invest in a rack of dumbbells and a few benches.
The first thing that hits you is that the location is industrial. Not bad, but if you want to be surrounded by shopping and restaurants you can walk to, this is not the hotel for you. The next thing you notice is how clean the lobby is. And how friendly the staff is. And how easy and fast the check-in was. And how nice and clean and bright the hallways are. And how clean and unusually spacious the room is. And how pleasant the bathroom is. And how ample is the closet space. And how decent the TV in the room is. There’s a coffee maker and a fridge too. The breakfast is well organized and well done— the coffee was hot— and they have fresh fruit, so I was stoked.
Stayed in August 2023
Reviewed: August 22, 2023
Kiesha
United States of AmericaBeing that there were 2 adults and 3 kids in the room we had to go down to the lobby to request an additional washcloth and towel. However, my husband was told they did not have any and was given two pool towels in place of a washcloth and towel.
Breakfast was great. We were there for a softball tournament and had one of our daughter's teammates with us, so we had to use the pull-out sofa. I did have to go down and request additional linens.
Stayed in August 2023
Reviewed: August 15, 2023
Judy
United States of AmericaCleanliness of rooms and common areas.
Stayed in August 2023
Reviewed: August 4, 2023
Cheryl
United States of AmericaNothing
Very good
Stayed in May 2023
Reviewed: July 31, 2023
Jennifer
United KingdomNo restaurants nearby Breakfast only until nine
Clean spacious room with separate area with sofa Close to freeway - east access
Stayed in July 2023
Reviewed: July 30, 2023
Melanie
United States of AmericaTile floor was sticky and dirty. Took a shower, then walked on tile to get to my clothes. Took a washcloth to wipe off my feet before putting on my Sandler and they were dirty. Need to mop floor when they clean, not just vacuum.
overall clean and staff were friendly. very large room.
Stayed in July 2023
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