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  5. Reviews of Comfort Suites East Lincoln - Mall Area

Reviews of Comfort Suites East Lincoln - Mall Area 2 stars

331 North Cotner Boulevard, Lincoln, NE 68505, United States

#31 of 58 hotels in Lincoln

Guests' Choice

Review score

Based on 219 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is close to the Bryan East hospital and the staff was so easy to work with at extending my reservation each day until my family member could go home.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    10/10 Would recommend.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was one gal on the night staff that neither my friend nor I were fond of the attitude given considering how much we spent.

    Excellent selection of breakfast goods.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    Little more breakfast selection.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    7.0
    I was in pure Comfort here. ☺️
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The remote didn't work very well.

    Breakfast was great! The location of the hotel was where I needed to be.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    I was comfortable and the room was nice....and clean.
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I had a handicap room. I wish it hadn't been so far from the front door. Also, the bath sink faucet was very stiff to turn on and the water Flow was very small. Probably need a new faucet.

    Both times I stayed at this facility I did not take part in the breakfast. I had to leave for appointments that included breakfasts.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    those eggs that look like sunny side up but are formed scrambled are very strange and taste and look like a dog chew toy must taste

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Great place to stay!
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Love the size of the rooms, decent breakfast! Friendly staff!!!

    Stayed in December 2023

  • Reviewed: 28 August 2023

    7.0
    The young lady on Friday evening around 7:00 pm is the only one that acknowledged us.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Stayed here in May and commented about the parking lot lighting. In May four of eight parking lot lights were functional. Same lights we’re not functional on this stay. Won’t be back!!

    Did not partake in breakfast.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was t blowing out cold air and it was over 100 degrees

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Hotel was convenient, staff was friendly, room was nice. Overall it was a very good experience.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights

    Sausage at breakfast was so-so.

    Breakfast was acceptable, but not great. Good variety.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Once we found the place, all was well.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The location wasn't very close to the I-80 exit. Had to wind through town to get there. Would have like a few more fresh fruit options.

    Mini suite was very comfortable and clean.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Smell to the room

    Clean, cost, and staff

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Clean, but not very restful
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    The beds were very hard and the beds were made so tightly it was hard to get in an out. The pull out sofa was also hard and lumpy even for a child. The locks on the doors on our room as well as the others surrounding us were so loud. It felt like we were listening to doors open and slam shut all night long.

    The breakfast bar was adequate., It was clean and tidy and easily accessible. The hotel was clean and easy to get around in. The bathroom and room were spacious .

    Stayed in July 2023

  • Reviewed: 14 June 2023

    9.0
    Would stay there again
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking lot to dark

    Very good price

    Stayed in May 2023

  • Reviewed: 11 June 2023

    8.0
    it was generally good and better than last year except for what I said above
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    lobby, breakfast area uncomfortable. too hot! didn’t seem like ac was working. Ice machines on 2nd, 3rd floors not working

    mostly good generally

    Stayed in June 2023

  • Reviewed: 8 June 2023

    9.0
    Good location for our needs for the week. Close to restaurants , Whole Foods and some fast foods.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights

    I asked to change rooms the first night as the bathroom door looked like someone had kicked a big dent in it and it was not repaired before we came. The second room was in better condition.

    Rooms were clean and comfortable. Did not always use the breakfast provided but it was the usual food given at many hotels for no extra charge. Coffee was very good though.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed for repairs. There was only one trash can in whole room. Bathroom definitely needs its own!

    Room was big. Everything thing was great!

    Stayed in May 2023

  • Reviewed: 12 May 2023

    8.0
    Overall the stay was great very comfortable beds and all
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    I was upset because I booked the room to be able to go swimming and the pool was closed the night and day we were there. I feel like that should be posted to the booking websites so people aren't choosing a more expensive hotel for the fact that they have an indoor pool but then when they arrive they find out they can't use the pool

    I didn't wake up in time for breakfast! I loved the fact that there is a 24 hour business center that is open to guests to use and there is a printer for guests to print any needed documents.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    9.0
    great location with awesome staff, just give them awhile to finish updating facilities.
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    not their fault but pool being fixed had strong odor. our room needed remodeling - mold in bathroom, ants crawling in bed, exposed nails in missing/torn carpet edging.

    love staff, especially breakfast host - he is awesome!

    Stayed in March 2023

  • Reviewed: 23 April 2023

    9.0
    It’s an older hotel but quiet, clean, no pets, no smoking and great value!!!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    nothing at all.

    away from loud traffic, clean, good breakfast

    Stayed in April 2023

  • Reviewed: 20 April 2023

    8.0
    Comfortable, clean, and I would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The pool was closed for maintenance. From reading some other reviews, it seems like this might be a long-term thing. The lady serving breakfast was incredibly grouchy, and not just on one day. Breakfast was advertised as being served until 9:30, but by 9:00 most of the food was gone, and she was refusing to refill anything. On our last day there, she and another guest got into a fight and she either got fired or stormed out voluntarily.

    The location was perfect for our needs. Our room was clean and comfortable. We were near the elevator, but didn't have any trouble with noise. The breakfast food was better than the typical continental breakfast, and there was lots of variety. The front desk staff was friendly. Overall, I really liked staying here.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    7.0
    Comfortable bed and pillows
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pool was closed and there is no hot tub. Very disappointing. Also, last Comfort Inn I stayed at had Netflix, this one did not. And, no coffee or water available 24 hours.

    Breakfast was good although it was 3 straight days of scrambled eggs and sausage. No variety of the hot foods.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Windows don't have full closed curtains, parking lot lights shine in room.

    Breakfast Friendly staff

    Stayed in March 2023

  • Reviewed: 10 March 2023

    9.0
    Overall great!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    The toilet was loose on the floor and rocked when you sat. Some cracking drywall in the bathroom.

    It was a nice room, clean, and good breakfast. Staff was friendly and helpful

    Stayed in March 2023

Showing 1 – 25

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