Reviews of Hyatt Regency Los Angeles International Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
6225 West Century Boulevard, Los Angeles, CA 90045, United States of America
#115 of 386 hotels in Los Angeles
Guests' ChoiceReview Score
Based on 2429 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
9.1
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Facilities
8.4
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Staff
8.7
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Value for money
7.7
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Free WiFi
8.4
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Reviewed: April 24, 2024
Kamran
Saudi Arabia9 Reviews7.0“Good but reception staff is not cooperative”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
They didn’t help us for check out and i have to take all my luggage without any help around 5 baggage’s and also during checkout thy didn’t give me any kind of receipt and i am asking them to refund my deposit but no response from them as of now
Location
Stayed in April 2024
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Reviewed: April 23, 2024
Janet
United Kingdom5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 7 nights
We didn't rent a car during our short stay, we used uber and were able to visit a few sites at reasonable prices. You must visit Manhattan and Hermosa beaches, for us these were the best and most friendly places to visit. Be prepared to spend though, the USA is expensive and have taxes added to everything!!
Stayed in April 2024
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Reviewed: April 23, 2024
Jennifer
United States of America8 Reviews1 helpful vote9.0“The hotel was beautiful and kept very clean.”- • Business trip
- • Travelers with friends
- • Queen Room with Two Queen Beds and Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The area is chaotic and full of construction but that’s LA for you.
It was close to the airport and that was my main priority.
Stayed in April 2024
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Reviewed: April 23, 2024
Emma
Australia8 Reviews1 helpful vote9.0“Great location near airport. Free shuttle is excellent!”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Staff didn’t send email as requested
Close to airport, free shuttle was a great bonus
Stayed in April 2024
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Reviewed: April 22, 2024
David
United States of America15 Reviews8.0“I think I summed up in above statement.”- • Leisure trip
- • Couple
- • King Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
Terrible service on Food, restaurant. Called 5 times for room service. No answer. Finally reception said they would call and have them call me back. 2 hours later they called me back. We already ate a cold dry sandwich from the Starbucks on location. We had to leave at 4 am. Couldnt wait to eat at 10 pm. Probably worst experience for eating at hotel in my life. Very disappointed. Should stay with Marriott.
Location. Clean.
Stayed in April 2024
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Reviewed: April 21, 2024
William
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Decor
Location
Stayed in April 2024
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Reviewed: April 18, 2024
Alexandra
United States of America2 Reviews7.0“Close to airport but some quirks”- • Leisure trip
- • Solo traveler
- • Queen Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
The water was cold. As a hotel clerk myself I don't complain arbitrarily either Also I paid $267 and they charged my $100 more because I think they claimed they only had kings left although it was guaranteed by booking.com I had to flag chase down the shuttle driver from the airport on foot with luggage 🧳 by jumping in front of the door area.
Room was beautiful
Stayed in April 2024
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Reviewed: April 18, 2024
Cynthia
United States of America15 Reviews1 helpful vote9.0“Convenient location, nice rooms and quiet!”- • Leisure trip
- • Solo traveler
- • Queen Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is the closest to the airport with a free shuttle that runs regularly. The check in was fast and my room was quiet despite it’s proximity to the airport…and very clean. Just there for an overnight to get an early plane. Shuttle got me there on time despite a lot of LAX traffic. All I wanted.
Stayed in April 2024
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Reviewed: April 17, 2024
Simonette
Australia1 review1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
I was in transit flights with a 16 hour wait but not an over night stay. I was told the room was US$99.00 but much more was deducted from my Visa Card. AUS$355.00 I also paid additional for buffet breakfast which was AUS$74.00 all of which is excessive. I was disappointed in the room fee particularly, as all I had was one capsule of coffee. Kind regards, Simonette Vaja
Stayed in April 2024
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Reviewed: April 14, 2024
Julie
United States of America7 Reviews4 helpful votes9.0“Great airport hotel”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Property clean and met our expectations for an airport hotel. Shuttle runs 24 hours which is great. Food and drinks at the restaurant tasty and good value.
Stayed in April 2024
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Reviewed: April 13, 2024
Ashley
United States of America5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
My room service dinner arrived in a bag, cold. Like, not even room temperature, but cold. Bummer. I was tired and hungry and was really disappointed. Especially because everything else was great.
Bed comfortable Good breakfast downstairs. Nice front desk staff.
Stayed in April 2024
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Reviewed: April 11, 2024
Priscilla
Canada2 Reviews8.0Very Good- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
It is a little overpriced
The staffs are friendly
Stayed in April 2024
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Reviewed: April 11, 2024
Ruth
Australia13 Reviews1 helpful vote7.0“Perfect overnight stay with an early flight the next day.Great shuttle service with helpful drivers”- • Leisure trip
- • Solo traveler
- • Queen Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
Convenient for an overnight stay.Staff were caring.
Stayed in March 2024
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Reviewed: April 10, 2024
Natalie
Australia16 Reviews8.0“It met our expectations.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Water bottles in the room and tea variety bags, kettle would be great.
We picked up this hotel for its location, free shuttle bus and buffet breakfast. Both were great.
Stayed in April 2024
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Reviewed: April 10, 2024
Romero
United States of America2 Reviews7.0“It was okay. Nothing stood out”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Night shuttle took a long time to arrive
I liked the location to the airport
Stayed in April 2024
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Reviewed: April 10, 2024
Curtis
United States of America30 Reviews9.0“It was very nice”- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Great location, very clean, very friendly staff and a super nice restaurant/bar. Also free shuttle service to and from LAX.
Stayed in April 2024
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Reviewed: April 6, 2024
Paul
Australia23 Reviews1 helpful vote7.0“Quick and easy to rest and continue my journey”- • Leisure trip
- • Solo traveler
- • Queen Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
The bar/lounge cafe food menu needs updating for a 5-star hotel, food was very average and choices poor
Easy access from airport via shuttle bus, easy check-in, room was clean and ok
Stayed in April 2024
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Reviewed: April 6, 2024
Tom
United States of America69 Reviews5 helpful votes9.0“Efficient and well located airport hotel”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Convenient location to airport with frequent shuttle bus.
Stayed in March 2024
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Reviewed: April 6, 2024
Emily
United States of America5 Reviews7.0“The hotel was ok, but will look for other options near LAX for our next visit.”- • Leisure trip
- • Couple
- • King Room with City View - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
Upon arrive at 12:45am to the hotel there was only one staff member working the desk and all airline pilots take priority over other guests for check in. We were staying at the property for less than 6 hours and wanted some much needed rest, there needs to be a better way to expedite the check in process or staff front desk properly. Rooms were fine, definitely ware and tare on the rooms was noticable.
Proximity to the airport was nice and there was no noise issues.
Stayed in April 2024
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Reviewed: April 5, 2024
Don
United States of America1 review9.0“Excellent location if you need a place to stay before n early flight.”- • Business trip
- • Family with young children
- • King Room with Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Location and the ease of the import shuttle
Stayed in March 2024
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Reviewed: April 5, 2024
Loran
Australia13 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Tea delivered in paper cups, not china.
Stayed in March 2024
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Reviewed: April 5, 2024
Nancy
United States of America5 Reviews9.0“This is a winner of a selection. We will definitely use this option again.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Conveniently located. The shuttle ran every 15 minutes on a 24 hour schedule. Food in the cafe was fast and good. Staff was friendly and helpful.
Stayed in March 2024
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Reviewed: April 4, 2024
Amy
United States of America4 Reviews7.0“Close to the airport”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
check out and receipts Notice that no one helps you with your bags upon checking out and where to get a luggage rack to do it yourself Van driver to the airport was grumbling the whole time - same fellow I had to the hotel the night before
Checkout was really slow. No one answered the phone when I called downstairs prior to check out - I wanted help with bags Checkout was so slow, they didn't print a receipt for my bill - took over 10 minutes - so I just left
Stayed in April 2024
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Reviewed: April 4, 2024
Nora
Germany22 Reviews8 helpful votes9.0“Good location to go from and to the airport/car rental”- • Leisure trip
- • Couple
- • King Room with Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The staff at the breakfast were not really nice and when we wanted to switch tables because the previous table was too close to the front door and was too cold they made us feel like it was a huge inconvenience.
The location and the shuttle to the airport is very convenient. The room was quite big.
Stayed in March 2024
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