2021 E Spring Street, Cookeville, TN - 38506-4326, United States of America
#17 of 27 hotels in Cookeville
Guests' ChoiceBased on 569 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.2
Staff
8.4
Value for money
7.9
Free WiFi
7.2
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End of dialog contentReviewed: April 15, 2024
Brittany
United States of AmericaN/a
Views were great
Stayed in April 2024
Reviewed: April 11, 2024
Donna
United States of AmericaCheck in was "blah" as the young lady showed little emotion and seemed skilled but bored. Her directions to the entrance were bad and it took us awhile to get into the building.
Breakfast was adequate. I would prefer protein such as hard boiled eggs and there were none here. Beds were comfortable but TV wouldn't work and we had to call for help and they did come within 15 mins and fixed it. Room was comfortable.
Stayed in April 2024
Reviewed: March 25, 2024
Alan
United States of Americaceilling needs work. rusty tub
firm bed, view.
Stayed in March 2024
Reviewed: March 18, 2024
Christine
United States of AmericaIt was a little run down
The fact that we’re able to get a room with enough beds to accommodate 5.
Stayed in March 2024
Reviewed: February 24, 2024
Gibson
United States of AmericaThe breakfast could have been better.
I loved having the patio to go outside. The beds were comfy.
Stayed in February 2024
Reviewed: January 21, 2024
Dianna
United States of AmericaMedal stairs were all iced up and fell down them. Parking lot was the same. Couldn't fill out accident report as staff didn't know what to do. I told them to contact management as others were going to fall. I am 77 years old.
The room
Stayed in January 2024
Reviewed: January 18, 2024
Patsy
United States of AmericaWhen I checked in the gentleman checking Us in his name was Sid was rude contradicting threatened me to not rent me my room after I had already paid for the room told me I could go somewhere else and I would get my money back when they got ready to give it to me because no one told me there was $100 deposit on your room cash that you had to leave they don't even give you a receipt they give me a piece of paper that he wrote on if they're going to do that to all their customers then they need to have actual receipts
The area and the view from the room
Stayed in January 2024
Reviewed: December 21, 2023
Vidya
United States of AmericaBreakfast
Breakfast is deplorable Room is good Check in was good
Stayed in December 2023
Reviewed: December 2, 2023
Apple
United States of AmericaWanted to be closer to the school.
Bed.
Stayed in November 2023
Reviewed: November 26, 2023
Penny
United States of AmericaBreakfast even at 8:00am had no milk for cereals for kids. The trash cans at doors were full all the time . Wash machine kept keeping clothes wet and had to keep putting more quarters to dry .
Loved having the Mexican restaurant in front of hotel. Super good food! Great location.. staff were super friendly.
Stayed in November 2023
Reviewed: November 14, 2023
Marianne
United States of AmericaBreakfast was very good. We heard from others that the sausage biscuits disappear very quickly. And we saw a woman empty the fridge of them. Very neat and clean space.
Stayed in November 2023
Reviewed: October 27, 2023
Hale
United States of AmericaThe bathroom was not clean and the curtains were ripped.
Location was great. Bed was comfortable
Stayed in October 2023
Reviewed: October 23, 2023
Tan
United States of AmericaMore light in hall way
It very good look outdoors see a the hill beautiful
Stayed in October 2023
Reviewed: October 19, 2023
Mark
United States of AmericaCeiling paint chipping off in bathroom not enough shampoo packages for two people
Comfortable bed
Stayed in October 2023
Reviewed: October 16, 2023
Nicole
United States of AmericaPatio furniture. Bathroom size. Quieter hallways. Rid of must and mold.
Breakfast was ok. Staff was helpful and friendly. Housekeeping was as well. I could have stayed at a hotel for $50 that was just as good. I enjoyed the view of the grounds, outdoor pool, gazebos, basketball hoop, swing. yet the patio was ok, but the furniture was outdated and dirty, while the other building was up to par. why was my room so outdated? i previously was a customer several years ago before it was "remodeled" and there is new particleboard furniture and the mattresses were wonderful, but the bathrooms are 5'x5' and there is mold above the shower on the ceiling. otherwise, it was comfortable. I could've stayed at a higher rated hotel for the same price, such as Country Inn & Suites or Comfort Inn & suites for the same price. thank you. Respectfully, Nicole Gabrielle.
Stayed in October 2023
Reviewed: October 14, 2023
Tammy
United States of AmericaNothing. It was good
It was convenient to the highways. It was easy to get to our room. Nice place to stay
Stayed in October 2023
Reviewed: October 13, 2023
Julie
United States of AmericaRooms were very clean halls smelt clean. Only problem was getting in and out of beds very tall and plash beds top of bed reached my hips and couldn't climb in or out with out falling. Staff was friendly helpful would recommend hotel . Maybe they need to add step stool yo help us short folks to climb in bed
Stayed in October 2023
Reviewed: October 9, 2023
Tina
United States of AmericaThe numbering of the rooms was confusing The breakfast was bad. Only waffles and frozen pre made sandwiches to microwave
Easy access to road It was very quiet
Stayed in October 2023
Reviewed: October 6, 2023
Myron
United States of AmericaEasy access to the freeway
Stayed in October 2023
Reviewed: October 3, 2023
Kerry
United States of AmericaTv was messed up
Stayed in October 2023
Reviewed: September 25, 2023
Dawn
United States of AmericaThe hallways were in need of updating, but the room was fine.
Bed was very comfortable. Stay was a great value for passing through. Would stay here agsin.
Stayed in September 2023
Reviewed: September 23, 2023
Daniel
United States of AmericaHave no dislike
Good time
Stayed in August 2023
Reviewed: September 22, 2023
Sandra
United States of AmericaFor the price the room was exceptional. It was very clean
Stayed in September 2023
Reviewed: September 22, 2023
Sarah
United States of AmericaThe room was comfortable and appropriate for the amount paid. The hallway carpets looked like they could use a deep clean, but there was no smell.
Stayed in September 2023
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