Well located. Friendly and helpfull staff. Warm croisants for breakfast.

Stayed in April 2024

Breakfast is good, but could have more variety;

Comfortable bed, clean room; conveniently located near Union Square; amazing staff;

Stayed in April 2024

Breakfast was OK, however some oats/cereal would have been appreciated.

The location is excellent. The hotel is quirky with it's French theme. The room was comfortable if a little small.

Stayed in April 2024

Weak shower water pressure.

Lovely stay. Super friendly staff. Great location. Decent breakfast. Clean and cozy room. Would stay here again!

Stayed in April 2024

Best breakfast ever! Staff were very accommodating and so friendly and helpful.

Stayed in April 2024

Elevator was a little finnicky so had to take several flights of stairs at times

Beautiful room, great location, staff were all very helpful and kind

Stayed in March 2024

Old smelling because of the house is over 100 years

Stayed in April 2024

The room was not looking like in the booking Photos.

Stayed in March 2024

The hotel is pretty old. The room was a bit cold and I could hear neighbors from other rooms

The breakfast was pretty good for 2 nights stay. Though there were not many options, omelette was tasty and from real eggs

Stayed in January 2024

The elevator is unique and while there are multiple signs asking patrons not to pull the inner gate open or closed, it seems people fail to comply so the elevator is occasionally down. The elevator is one of the unique items in the hotel tho.

We love San Francisco and like to spend our anniversary, Valentine's day, there when we can. One reason we chose the Cornell is our history of staying there in the 90's and early 2000. We were also anxious to have a Valentine's dinner in the Jeanne d'Arc castle-like restaurant in the basement. The hotel is central to most things we like to see. It is beautifully decorated. It is quaint. The restaurant puts out a delicious fresh breakfast that is included in the room charge. Our dinner at the restaurant was excellent. It was very romantic and the environment is cozy.

Stayed in February 2024

The carpet.

The location is perfect!

Stayed in February 2024

Our room was too cool for us and the heating unit was not working. We did call for assistance and were promised that maintenance would take care of it. This did not happen before we left.

The entire building is beautifully decorated. Our room was lovely and staff were helpful. The breakfast was a plus.

Stayed in February 2024

The breakfast very poor. Very disappointing. No ham, no cheese, no bacon (actually one day there was bacon but that days there was no sausages). No vegetables, no beans, no tomatoes, no mushrooms. No espresso, no cappuccino, just long American coffee. That’s was very disappointing for a French inspired hotel.

Room was ok, bed a bit too soft.

Stayed in January 2024

Everything was great!

The room was lovely, clean and bright. The bathroom was large and had a great shower. The towels were great. They were large and fluffy. There was a coffee maker, a large TV with Netflix for guests. There were plenty of USB ports next to the bed. The hotel is just off the main street, very near Union Square. This might be a little noisy for some people but we fell asleep very easily. We loved the elevator - very "Only Murders in the Building". The complimentary breakfast was basic but very filling - croissants, toast, scrambled eggs, sausages, potatoes and orange juice. A great start to the day. There is also a microwave and fridge for guests to use. The staff were happy to let us leave our bags after we checked out, without charge. We explored more of the city and returned later for our luggage.

Stayed in December 2023

Public parking. They take 40 USD per night, but you have to leave the car open, and you leave the keys inside. At the same time they do not take any responsibility for missing belongings. Not sure if that's a common practice in SF, but I wouldn't use that parking again.

Stayed in December 2023

A little bit more variety for breakfast. Eggs, sausages and potatoes were good and tasty but the same style every day got a bit boring. But breakfast was plentiful, so a great bonus

Small and comfortable hotel. Clean, staff friendly, good breakfast, nice decor. Cable car and nice pizza place next door.

Stayed in December 2023

Courtesy of staff

Stayed in September 2023

Breakfast was mediocre at best.

The location was great and the room had everything that we needed.

Stayed in November 2023

Neither I nor the staff could get the TV to work but that wasn’t a big deal.

Staff was wonderful; The room was comfortable. The hotel was so charming, we felt like we were in Europe.

Stayed in December 2023

Breakfast wasn't great because under renovation, sweet place, clean and comfortable and should be even better once renovated.

Stayed in August 2023

It was a little old looking and smelled kind of old as well. Maybe the carpeting needed to be changed.

Good location.

Stayed in October 2023

Some of the younger staff were not well informed about travelling around San Francisco.

Lovely provincial style rooms - this hotel has a lot of character. The very best thing in my 2 night stay was the ability to accommodate a very early arrival from Australia. After a 12 hour flight, it was delightful to be given entry to a junior suite at 7.30am. The hotel is in a good location, with friendly staff. It is also good value for money.

Stayed in November 2023

Our room was quite small, with no room to get in and out of bed on one side, but it was clean and comfortable despite that.

The hotel is a small family run hotel within walking distance of everything you need. The staff were pleasant and helpful and we loved the quaint old fashioned lift. As the hotel restuarant was closed for refurbishment a light breakfast of yogurt, pastries, fruit, juice, tea and coffee was provided free of charge in a small room near reception......a very nice touch that was much appreciated.

Stayed in September 2023

Our bed sheets were covered - and I mean, covered - in long black human hair which we had to pick off by hand; there was also a tumble dryer sheet caught up in the sheet. We note that other people have previously left similar reviews, so they need to sort out their laundry. The room smelt musty and needed dusting all the corners.

The location of the hotel is great.

Stayed in October 2023