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2541 Little Rock Road, Charlotte, NC 28214, United States of America
August 16, 2016
눉I think the basic problem with Country Inn is management's unwillingness to staff appropriately and to fix broken-down infrastructure. Results of this penny pinching include: - Rooms not serviced or serviced very late (like 7:30 p.m.) even with explicit requests for service before 6 p.m. Staff said it was typical for cleaning staff not to finish until the middle of the evening. (When I asked about when the room would be cleaned, the staff initially said I must have had a “Do Not Disturb” sign on my door. I did not. In fact, I had wanted one -- because I landed very late -- but there was none in my room.)- Big sign at pool saying to use these pool towels, not room towels, at the pool...but there were NO pool towels o. The rack. - Gnats in room, two different kinds (tiny ones and medium sized ones...no open window for them to enter). - Staff saying that if guests saw true condition of motel, nobody would say there. - Air conditioning that couldn't keep up with external temperature. Setting it even to 67 degrees resulted in alternately just-barely-adequately-cooled (~73 degrees) and then roasting cycles (~78 degrees) every 20 minutes or so. Woke up at 3:30 a.m., soaked in sweat, with no covers on. - Broken-off plug blade in outlet, disabling shaving outlet. - Broken toilet seat in room. - Motion sensor for bathroom lights watches only for motion in room hallway, resulting in me getting stranded in total darkness in bathroom in shower dripping wet. Clearly the switch was placed when there was no thought of motion sensors. They were added motion sensors later to penny pinch. - Cleaning staff constantly yelling up and down hallways from 9 a.m. until 8 p.m. Check in was very slow (20 minutes with only one party ahead of me) and done incorrectly (multiple room keys programmed to work for one day only on a six-day stay) - I put two dollars in change into soda machine, it registered only 20 cents. It then took 40+ presses of coin-return button to get $1.90 back...
눇Initial appearance was good. But that was misleading.
August 9, 2016
눉The location and access to the hotel was somewhat inconvenient.
눇Room was very clean and the breakfast was ample and very good.
August 14, 2016
눉Rooms were not very nice
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