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  5. Reviews of Country Inn & Suites by Radisson, Gatlinburg, TN

Reviews of Country Inn & Suites by Radisson, Gatlinburg, TN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

421 Reagan Lane, Gatlinburg, TN 37738, United States of America

#180 of 528 hotels in Gatlinburg

Guests' Choice

Review Score

Based on 2887 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 17, 2024

    9.0
    Very enjoyable stay there! Will stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was good. Excellent location! Rooms were roomy and staff were very friendly!

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Clean room comfortable stay probably wouldn’t stay again because of price point and location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Outside was like a back alley and next door to a vacant hotel or something like literally 2 foot away. The hotel faced away from town. The view was a parking lot and a deserted hotel next door.

    clean room

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Property is going through construction so pool was not accessible but that was known before stay. Food options were decent for breakfast but they weren’t very hot.

    Rooms were very clean. Hallways always smelled clean as well. Staff was super friendly and the location was great easy access to the strip.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Room was huge , staff very nice
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    View

    Friendly

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Overall loved the stay, loved the employee they were nice and breakfast was delicious.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing they could have done but came while construction was going on so it was very loud in the room while trying to relax

    Very clean and employees were nice.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast, a half a block from downtown Gatlinburg. Very clean and breakfast was very good.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Good breakfast, good location, not a good quality service
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    One night was overrated to $319 and last night $89 that doesn’t make sense. A ghost place, only one person on the front desk and always hidden. At night only one person watching TV. Felt like no one was there, only for breakfast.

    Good location nearby Gatlinburg downtown, good breakfast every morning.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Read above
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have be much better. It could have some sausage links/patties, bacon, etc. Instead, there were about 3 pieces of what looked like bites of breaded chicken. It was nice having glass dishes, but I don't think necessary; disposable plates work fine. Other than that it was good. The overall interior of the hotel was very nice and clean, but when when looking outside the back door there was trash all over. It looks very disgusting. Another subject, the two gentlemen at the front desk, from Jamaica, were very friendly and professional. Nonetheless, house keeper we're not as friendly and very early in the mornings one can hear the talking VERY load. One stay at a hotel to have a nice relaxing sleep and not women talking like people are having hearing problems. And it doesn't take much to say "good morning."

    I wrote positives and negatives at the bottom.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    A little pricey for what’s provided
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing significant to dislike, for the price it could use some TLC. The room was well-stayed in and it showed across the walls, floorboards, and the cracked door. Also I do not believe our room had been well cleaned before checkin because we found pills on the floor.

    Close the the main strip in Gatlinburg

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Had a great time
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Need another chair in the room

    Room very clean

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Super convenient location to all Gatlinburg has to offer. Clean room and friendly staff.

    Stayed in January 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like finding out upon arrival, that there were renovations happening, including the swimming pool area. That could have been shared with/on, Booking.com, before booking the reservation. The indoor pool is a feature we use and would have liked to have known, it wasn't available. Mattress was rock hard in room 105. We've stayed in room 101, twice. Mattress was much better there.

    Location, is as always, perfect! Check-in was super quick and easy!(Lady at the front desk, killed it) Room was spotless! Breakfast buffet was bang on! Express Check Out, is so convenient!

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It took forever for the water in the shower to get hot. Once it was hot it was fine.

    The location was perfect to walk to everything. The View of The Sky Park lights off our balcony was beautiful.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Close to everything

    Convenient to parkway

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Heated pool

    Breakfast

    Stayed in December 2023

  • Reviewed: January 3, 2024

    7.0
    Good location and modest stay for walking convenience to the Gatlinburg strip. Room could be updated
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the doors and flooring of the room should be updated. Parking needs to be better defined and better lit at night.

    Location and size of room

    Stayed in December 2023

  • Reviewed: January 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Happy to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet need to be improved

    Breakfast is very good!

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    Great location! Will consider making reservations again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Great Location, convenient to major attractions.

    Stayed in November 2023

  • Reviewed: December 27, 2023

    7.0
    Good location.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Old property. Need to update bathrooms.

    Convenience to Gatlinburg strip.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Enjoyed our time there. Didn’t visit breakfast but was available. Would stay here again. Received messages throughout
    • Leisure trip
    • Travelers with friends
    • Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to see turn off from Main drag. The toilet in our room made a high pitch scream with every flush. Need list of tv channels and maybe restaurants that deliver to hotel.

    Easy parking.. Great location. Nice large room

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Haven't bacon in the break fast

    All

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    location of room

    Room was clean but overlooked a parking lot. Breakfast was good

    Stayed in September 2023

  • Reviewed: December 9, 2023

    9.0
    very pleasant. I will return.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    no clock in the room.

    Staff very friendly and polite. Breakfast was good with a great selection. Large clean room and comfortable beds.

    Stayed in December 2023

Showing 1 - 25

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