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315 Magazine Street, New Orleans Central Business District, New Orleans, LA 70130, United States of America
July 18, 2015
July 14, 2015
눇Everything, from being close to bourbon street, from desk amigable, everything was great.
July 17, 2015
눉O booked my room with booking.com and specifically asked for a room with two queen beds. I was given a room with a king and sofa bed. My stay was Friday thru Tuesday. We missed the first night due to an airline caused missed connection. When we arrived on Saturday we were told we could not switch rooms because all the 2 queen rooms were taken and that was not what we had requested. When I asked about switching Sunday and Monday nights they said the 2 queen rooms would be an upgrade and would cost us another $20/night. I felt they should have switched us without an additional fee since the room was available, it was what we had originally requested and paid for and we did not get our money back for the Friday night we had missed. Front desk staff overall was not very helpful. The hotel is also under construction so it was noisy at times and a bit dirty.
눇The location was great. Concierge was friendly and knowledgeable. Breakfast was good and the breakfast staff were excellent.
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