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2321 North Lacrosse Street, Rapid City, SD 57701, United States of America
July 5, 2016
눉1. Our 6 year old threw up on the bed covers and linens on both beds the first morning. We wiped them off and asked that both beds be changed. We even removed the bedding. A note on the dresser said sheets had already been changed, but the bed covers were the same. We could tell from blood stains and tears that we found when removing the sheets. Gross. Gross. Gross. 2. We asked for no further room service during our stay. There were laundry facilities in the ice machine room that we used. 3. We are disappointed that these stained and torn covers were placed on beds. Certainly for the price of staying at these hotels, clean stainless items should be standard. 4. We were across from the ice machine and were not moved when asked. "Too full." 5. We suggested to cleaning staff that a sign be posted on the door saying something like, "As a courtesy to nearby guests, please keep this door closed." Staff said they would pass it on, but who knows.
눇Staff were friendly.
July 4, 2016
눉That we didn't have more time to sleep! Bed was super comfy:-)
눇We got in very late, but it was so quiet, we were able to sleep late as well. Staff were VERY accommodating:-)
July 4, 2016
눉First night we stayed, there was a kids softball team staying on the same floor. They ran up and down the halls, laughing and screaming until 10:00 pm, when I stepped out of my room and yelled at them to be quiet and have some respect for the other occupants of the hotel...especially those who were trying to sleep. The chaperones did nothing. I don't know hotel policy, but it would be nice if travelers with young kids would be reminded at check in about hotel courtesy and if the hotels would enforce a quiet time curfew of 9:00 at the latest. We face this in every hotel we have ever stayed in. The sad thing is that there are just as many inconsiderate adults. We have come to realize that respect and manners are just a thing of the past for most people under the age of 50.
눇We loved everything about this hotel from the friendly staff to the clean rooms, comfortable beds and the excellent breakfasts. It was also easily accessible just off the highway, but far enough that we couldn't hear any highway noise. We would stay again in a heartbeat.
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