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  5. Reviews of Courtyard by Marriott Albany Thruway

Reviews of Courtyard by Marriott Albany Thruway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1455 Washington Avenue, Albany, NY 12206, United States of America

#15 of 39 hotels in Albany

Guests' Choice

Review Score

Based on 201 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

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Showing 1 - 25

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast and no hot tub.

    Very clean! The beds were comfortable! Pool was warm!

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Needs updating

    Location

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Overall good, comfortable, clean.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    More choices for breakfast

    Breakfast choices were very slim, I ate away from the hotel.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and smelled in the elevator

    Staff was welcoming

    Stayed in February 2024

  • Reviewed: December 31, 2023

    7.0
    Fine for a business trip
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    not enough staff and service was slow

    Room was comfortable

    Stayed in November 2023

  • Reviewed: October 13, 2023

    8.0
    Nice.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    What I didn't like was at 10:30 PM there was a constant bang of doors, the way it sounds when the safety hinge is being used to prop the door open. We thought there was a large group of late arrivals trying to get into their rooms. After 25 minutes of this, my husband opened the door to find a housekeeping cart and a man not in a uniform standing there. My husband asked if he could stop banging the door, and he answered, what do you expect me to do? I'm cleaning rooms. At almost 11 PM at night? The front desk said they would send someone up, but also didn't respond when I asked if this was a normal activity to be cleaning rooms this late. It was very weird. In addition, there was a very young child and a poodle with this man. No, we were not drunk. I would still stay here again, because Marriott is a great product.

    I like the style of the hotel. Linens are superb. Wonderful bed and bathroom. It's nice that an endless supply of toiletries are provided in the shower.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    8.0
    Great stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a suite for 3 people. The room only had bed sheets and towels for 2. Also there seems to be only one person working at a time so there is always a line at the front desk.

    The hotel was in a great location from U Albany.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    It was a good place to stop over on my way to New England.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to highways.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Except for the fire alarms going off because of smoke coming from the kitchen and the desk clerk being unable to shut th
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Bistro restaurant seemed understaffed. The few people that worked there were friendly but often there was nobody readily available to take my order.

    The location close to the highway. The parking was very close.

    Stayed in September 2023

  • Reviewed: August 5, 2023

    7.0
    It wasn’t a bad trip
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No towels at the pool

    Location

    Stayed in July 2023

  • Reviewed: August 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The swimming pool

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    Goid value and clean.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Strong chemical smell in hallway. Non-Sound proof walls. Heard conversations in other rooms.

    Location and cleanliness

    Stayed in July 2023

  • Reviewed: June 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee!

    The rooms were very clean and the staff was wonderful

    Stayed in June 2023

  • Reviewed: April 24, 2023

    9.0
    Had a great stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The streaming services required personal user information, I thought they were complimentary as well. My room was not cleaned on my second day of stay, guess it wasn't the standard.

    I didn't eat the breakfast on site. I thought breakfast was complimentary but was told it was for purchase so I went elsewhere.

    Stayed in April 2023

  • Reviewed: April 22, 2023

    8.0
    I will more than likely stay there again. It was central to connecting with my high school friends
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I did have to seek someone out for more towels but they replenished them quickly

    I loved access to the pool, that there was a bistro there and people were extremely friendly and helpful

    Stayed in March 2023

  • Reviewed: April 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Evening staff wasn't to friendly, except the black girl. She was much more welcoming.

    The entire experience

    Stayed in April 2023

  • Reviewed: March 17, 2023

    8.0
    pleasant!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was on the first floor by one of the staff doors, so it started being open and shut over and over very early in the morning, which woke me up. Other than that, all was great!

    across the street from SUNY Albany which is where my conference was, this meant no need for Ubers! Room was very clean and staff was very friendly. Gym had decent equipment.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast could have been a lot better.

    it was convenient and easy to find, clean and everyone was courteous.

    Stayed in February 2023

  • Reviewed: February 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom was very small

    location was convenient for our visit

    Stayed in February 2023

  • Reviewed: February 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom area was small

    location was great

    Stayed in February 2023

  • Reviewed: November 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean great hospitality

    Stayed in November 2022

  • Reviewed: November 24, 2022

    9.0
    It was okay outside of not having food on weekend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    There was no breakfast on the weekend had to pay for breakfast outside of hotel both days and no one at the front desk for avaliability

    There was no breakfast on the weekend had to pay for breakfast at Dunkin Donuts and Peaches Cafe in Albany

    Stayed in November 2022

  • Reviewed: November 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    location was great for our travel further

    Stayed in November 2022

  • Reviewed: November 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice staff, comfortable bed, nice and clean.

    Stayed in November 2022

Showing 1 - 25

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