724 South Polk Street, Amarillo, TX 79101, United States of America
#21 of 69 hotels in Amarillo
Guests' ChoiceBased on 249 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 22, 2024
Jared
United States of AmericaDid not like that the Coffee Stand closed at 10:00 am. Coffee should be available all morning.
Location, Staff and clean hotel
Stayed in January 2024
Reviewed: November 14, 2023
Kristin
United States of AmericaPlease don’t use feather pillows. They are a known allergen and can ruin a persons stay by causing severe allergy symptoms such as swollen eyes stuffy head and runny nose.
Quiet rooms. Clean. Desk staff very helpful and responsive to our concerns.
Stayed in November 2023
Reviewed: October 4, 2023
Kerstin
GermanyNothing comes to mind
Spacious and clean room, comfortable beds, convenient parking
Stayed in September 2023
Reviewed: July 16, 2023
Scott
United States of AmericaThe breakfast service was terrible and the food although well written menu descriptions is just microwaved eggs etc. Not even near fresh. We spent almost an hour from sitting to getting served our D- food. Other options available but the front desk gave the recommendation to have breakfast there. We will probably stay at the hotel but would not eat on premises again
Stayed in June 2023
Reviewed: July 15, 2023
Eric
United States of AmericaPrice, and if you wanted coffee you had to buy in the lobby.
Great location
Stayed in June 2023
Reviewed: May 6, 2023
Erica
United States of AmericaThe attached bistro was expensive, and the girl working it was impatient and rude. We just went over 600 miles on the motorcycle and were hungry and cold. She didn't make the situation better.
The room size was amazing!
Stayed in May 2023
Reviewed: April 17, 2023
Douglas
United States of Americawish it had a bigger shower
location
Stayed in April 2023
Reviewed: April 15, 2023
Ben
United States of AmericaThis is a comment, not a criticism. The hotel is in a converted office building, so the rooms are a little bit wonky. I had to squeeze in to get over the sink to brush my teeth.
Jami "with an i" checked me in and got me oriented. She was happy to see me, sent me to a great Italian restaurant, and made sure I knew to be off the street by the time the crowd hit a neighborhood club having 18 and up night. After a long day and a road trip, it was so pleasant to be greeted by someone who actually cares. When I got back from dinner with my dessert, Jami made sure I had a carton of milk to go with it. Because of her, the Courtyard by Marriott will be the place I'm staying on my next trip to Amarilllo. Pass on to management that this lady deserves a raise!
Stayed in April 2023
Reviewed: April 14, 2023
Zlatan
United States of AmericaWe had a room at very high floor, but somehow still could hear the noise from the street. Not good value for money.
Clean and comfortable. Connected garage with easy access.
Stayed in April 2023
Reviewed: February 11, 2023
Robert
United States of Americagreat location
Stayed in February 2023
Reviewed: December 27, 2022
Cindy
United States of Americalocation
Stayed in December 2022
Reviewed: December 19, 2022
Billy
United States of Americaour room was way too hot & would not go down w temp adjustment. toilet not working. had to change rooms. then key to new room would not work at the end of night. had to go back to front desk & back to room. very inconvenient. when checking out next morning. clerk was not very friendly.
rooms are spacious, beds comfortable. friendly check in staff. love the location
Stayed in December 2022
Reviewed: October 22, 2022
Ian
United KingdomBistro was not available in the evening due to staff shortages (but there were
Very centrally located in downtown Amarillo. Lovely staff, especially Adrian who welcomed us when we arrived.
Stayed in October 2022
Reviewed: October 20, 2022
Randall
United States of Americahad to pay for parking
great downtown location
Stayed in October 2022
Reviewed: August 29, 2022
Brian
United States of AmericaNoise outside at 1-3 am from the party people!
Stayed in August 2022
Reviewed: July 5, 2022
Peter
AustraliaTypical Marriott so you know the standard to expect
Stayed in June 2022
Reviewed: June 23, 2022
Velma
United States of AmericaHaving to pay for parking.
Close proximity to business location. Excellent restaurants nearby.
Stayed in May 2022
Reviewed: June 3, 2022
Jennifer
Germanynormal toiletries like lotion were not provided. water available in the room was $6. trash cans had no trash bags, which was kind of gross.
good location, beautiful view, and friendly staff
Stayed in May 2022
Reviewed: May 23, 2022
Leck
United States of AmericaThe Bistro was closed in the evening. We really prefer a castable TV so we can make use of services readily available on our phones.
Probably the best night's sleep we'd had in a while. Cindy, at the main desk, was very helpful. This was our last night on a week long trip and made for a very enjoyable finale'.
Stayed in May 2022
Reviewed: April 25, 2022
Richard
United States of AmericaStarbucks.
Went out for breakfast.
Stayed in April 2022
Reviewed: April 1, 2022
James
United States of AmericaStaff was not very helpful at check in. Not rude but not helpful.
Upgraded to suite. Got requested floor.
Stayed in March 2022
Reviewed: March 20, 2022
Patricia
United States of Americathe historic aesthetics of the buildings were lost in the renovation. it’s nice, contemporary and very clean.
front desk staff and location
Stayed in March 2022
Reviewed: February 20, 2022
Daniel
United States of AmericaLocation great
Stayed in February 2022
Reviewed: January 12, 2022
Marjanne
Germanyno complaints
we liked it all
Stayed in January 2022
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