40 Webster Street, Brookline, MA 02446, United States of America
#4 of 30 hotels in Brookline
Guests' ChoiceBased on 252 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Reiner
United States of Americahave stayed here since 2009 and its getting a little tired looking, dingy, noticed some staining on the curtains, and discoloration on the tub.
we loved the location across from the T and the view from our room of the inner courtyard was very nice. Loved that our request for a microwave was fulfilled.
Stayed in April 2024
Reviewed: April 13, 2024
Maureen
United States of AmericaThe tray for coffee was filthy also asked for the one and only fireplace in lobby to be turned on as it was snowing hailing raining and freezing and was told it didn’t work! Big disappointment as it would have been the perfect spot to get out of the room….
Close to enough restaurants and the mass transit
Stayed in April 2024
Reviewed: April 10, 2024
Piranit
ThailandHousekeeping was so so.
Large room Great location
Stayed in April 2024
Reviewed: April 6, 2024
George
United States of AmericaNoisy lots of sirens at least on our side of the building
Close to hospital. A lot of restaurants and pub in area. Convenient parking garage
Stayed in April 2024
Reviewed: March 23, 2024
Annette
United States of AmericaNothing I didn't like.
My room was very comfortable and quiet. There were good restaurants in the immediate area. Although a bit far from downtown Boston, the Green Line was very close.
Stayed in March 2024
Reviewed: March 15, 2024
Zhiling
United States of AmericaParking fee is ridiculous high
Stayed in February 2024
Reviewed: March 12, 2024
Safiyeh
United States of AmericaThe prices of the room did not include breakfast? That was terrible considering we paid $1300 plus for a three night stay.
Location and friendly staff
Stayed in March 2024
Reviewed: March 4, 2024
Liren
United States of AmericaA physical pamphlet for guests that would like one. Better lower temperature on the thermostat?
The space and privacy. Also saved my life by giving me the rest I needed. Staff was friendly and helpful during my stay. The AC was the real hero, helped bring down the inflammation!
Stayed in March 2024
Reviewed: March 3, 2024
Paul
United States of AmericaFood. Very small menu nothing opens till 5 pm
Location going to hospital
Stayed in March 2024
Reviewed: January 28, 2024
Tom
United States of AmericaThe price of parking. But very convienant to use. The dinner choices were not all that good. Breakfast choices were good. Otherwise the stay, how the hotel operates is very good.
The room was very nice, like how it was setup, clean, lots of space. Parking was convienant but costly. I liked the fact food was readly available on site. Staff were helpful regardless of the question. You are understaff, as is the entire world, but they worked hard to provide us what we needed.
Stayed in January 2024
Reviewed: January 21, 2024
Maggie
CanadaWould be nice to have breakfast
Location was good. Parking on site was nice.
Stayed in December 2023
Reviewed: January 10, 2024
Chris
United States of AmericaNo comments
The location was fantastic, and the parking garage was perfect.
Stayed in January 2024
Reviewed: December 5, 2023
Justyna
PolandGood location, nice lobby and nice rooms
Stayed in December 2023
Reviewed: November 26, 2023
Harley
United States of AmericaNothing! It would have been nice if there was lotion in the bathroom but otherwise everything was great! The staff especially are so nice and welcoming and professional.
The room was comfortable and quiet, and it was very easy to regulate the temperature. It is also in an incredibly prime location!
Stayed in November 2023
Reviewed: October 4, 2023
Eileen
CanadaOne elevator was broken while we were there.
Great location. Clean rooms, lovely staff.
Stayed in October 2023
Reviewed: September 19, 2023
Viet
BelgiumAn easy-access hotel if you travel by car. The parking facility is superb (you do need to pay a daily fee of 40$ - the price in September 2023).
Stayed in September 2023
Reviewed: August 25, 2023
Shinichi
Japangood location safe and quiet large and clean room friendly staff
Stayed in August 2023
Reviewed: July 24, 2023
Jeffrey
United States of AmericaCoffee in room not good Shower splash’s onto bathroom floor
Location and parking
Stayed in June 2023
Reviewed: June 17, 2023
Joan
United States of AmericaThere was a crack in bathtub and toilet paper holder was broken
Fine. Limitrd
Stayed in June 2023
Reviewed: June 6, 2023
Ann
United States of AmericaThey did not replace the coffee that I used the first night do I had no coffee in my room the next morning
Breakfast?? There wasn’t a free breakfast I don’t believe so we did not eat breakfast there
Stayed in June 2023
Reviewed: April 24, 2023
Jacobo
Mexicowe were met by a very rude lady at the time of departure that charged us to the wrong ve edit card, and we had to call the manager to solve her mistake.
accommodation and location
Stayed in March 2023
Reviewed: April 13, 2023
Erika
United States of AmericaThe sofa bed was not very comfortable, we have stayed at hotels that have very comfortable sofa beds. The pillows were also very small and the bed was not as comfortable as in similar hotels. I also do not think the parking fee should have been charged for the hotel guests.
The location was great and the staff was very friendly and accommodating.
Stayed in April 2023
Reviewed: March 27, 2023
Sharon
United States of AmericaIt was a lovely hotel, great location for our event. The only issue we had is the bedding. They don't provide a reasonable blanket just a light sheet, super light coverlet. Yes we could turn on heat but for anyone who likes to be under a cover - this is a miss
Lobby starbucks, bar area, large room, reasonable parking fee, clean
Stayed in March 2023
Reviewed: March 5, 2023
B
United States of AmericaToilet paper holder didnt always stay up
Room was well decorated, very stylish. Amazing view. Breakfast was also delicious
Stayed in March 2023
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