Reviews of Courtyard by Marriott Pleasanton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5059 Hopyard Road, Pleasanton, CA 94588, United States of America
#4 of 14 hotels in Pleasanton
Guests' ChoiceReview Score
Based on 217 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.8
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Location
9.1
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Facilities
8.7
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Staff
9.2
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Value for money
8.3
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Reviewed: March 3, 2024
Sara
United States of America6 Reviews1 helpful vote8.0“Good value-very pleasant stay”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The water never got warm at the sink. And it took a very long time for the water to get hot enough on the shower. That was pretty much the only thing that was not good.
Room was large and very comfortable. TV was large. Happy with App choices for Internet TV.
Stayed in March 2024
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Reviewed: February 29, 2024
Loni
United States of America13 Reviews8.0“Amazing staff.. Commendations to every person encountered there. I will stay again.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
PET HAIR: I did not know you folks allowed pets. The ottoman in our room was loosely covered in what looked like pet hair. I forgot to mention to the property manager and am glad for the opportunity to do so now. I will call the property.
The staff and coffee counter were all over the top nice and easy to work with. The Manager excelled at helping me with my special needs. Your folks are lucky to have him and every staff member I met.
Stayed in February 2024
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Reviewed: February 13, 2024
Chelsea
United States of America4 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
I was really disappointed in the shower, the water pressure was not good and the shower head didn't help to optimize the available water pressure. It was a little bit confusing to navigate the hotel. I was also frustrated that they charge for parking when there was ample parking and minimal cars in the parking lot.
It was very quiet. The bed was comfortable. The fitness center was nice.
Stayed in February 2024
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Reviewed: December 26, 2023
Maggie
United States of America5 Reviews4 helpful votes8.0“We stay here when we visit family in Pleasanton and like having the bistro in the lobby.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Our pillows were flat and uncomfortable.
The location is perfect for our needs. The staff is friendly.
Stayed in December 2023
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Reviewed: December 19, 2023
Annie
United States of America12 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The beds were not comfortable.
Great location. Bistro convenient
Stayed in December 2023
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Reviewed: December 18, 2023
Kimberly
United States of America10 Reviews1 helpful vote10“Love the staff everybody is so accommodating and make you feel very welcome”- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Clean and welcoming
Stayed in December 2023
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Reviewed: December 9, 2023
Jeremy
France31 Reviews1 helpful vote7.0Good- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 6 nights
- • Submitted from a mobile device
Breakfast not included and not various. Fitness room not well equipped.
Confort of the room
Stayed in December 2023
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Reviewed: November 16, 2023
Frank
United States of America12 Reviews1 helpful vote8.0“Will consider staying again on my next business trip”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
Breakfast options were limited
Convenience to local restaurants and businesses
Stayed in November 2023
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Reviewed: October 5, 2023
Nancy
United States of America1 review8.0“Very pleasant stay with the exception of the”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
We had one difficulty in our room. The door between the bathroom sink and spacious counter would not close so every time we went into the sink area, the light and fan in the bathroom would be activated. The noise of the fan going was quite irritating. We had already unpacked and hung our clothes in the closet, etc so decided to deal with it. My husband was able to stretch one of the hand towels from the sink towel rack to cover the door sensor so that we could use the sink and bathroom mirror without activating the bathroom fan and light. We reported this to the front desk when we checked out the next morning so are sure that the issue has been remedied.
We were attending a large 50th wedding anniversary celebration at the nearby Double Tree Hotel. But since a few of their guests mentioned the noise there from the two nearby freeways, I chose this Marriott which was 1.5 miles further away. Our room was laid out very well and was very comfy and quiet. And the mattresses on our two queen beds were very comfortable. Our breakfast was delicious and quite creative, But it would have been great if our choices had been printed out or posted somewhere, Instead the gal at the counter had to explain what the two choices were. And since the choices were so creative, we were not quite sure exactly what would be in each of the main dishes. Fortunately both of our choices were very delicious and ample in size. But we were surprised with a couple of ingredients that were included.
Stayed in October 2023
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Reviewed: October 2, 2023
Christine
United States of America11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Was great for our road trip purpose. Had all the necessities and was well cared for but seemed to lack any panache.
Nice and clean motel for an overnight. Surprised we were charged for parking with a large empty lot. It is a classic somewhat minimalist room. All the necessities.
Stayed in October 2023
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Reviewed: October 1, 2023
Teres
United States of America9 Reviews10“Convienent location, close to restaurants, clean, friendly.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Expensive eating inside hotel.
Location, close to venue, close to restaurants
Stayed in September 2023
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Reviewed: September 24, 2023
Michael
United States of America30 Reviews4 helpful votes9.0“During my days working I stayed at many hotels. What makes the hotel are staff and cleanliness.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Room setup as noted above. Quick and convenient.
The room was clean. The set up seemed like it wasn’t setup correctly. The bed was on the wrong wall if you wanted to watch TV.
Stayed in August 2023
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Reviewed: September 21, 2023
Jeremy
France31 Reviews1 helpful vote8.0“A few nights in Pleasanton”- • Business trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
The breakfast is not included, with limited choice and very expensive.
Confortable rooms, well equipped and beautiful swimming pool.
Stayed in September 2023
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Reviewed: September 4, 2023
Katrina
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bed was uncomfortable We should not have to pay for parking 🙄 who does this. The room.was expensive for 1 night already
Stayed in September 2023
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Reviewed: July 16, 2023
Tammy
United States of America40 Reviews9.0“Michael was great help switching our room to double beds and making sure we had a room walking distance to Mavericks”- • Leisure trip
- • Travelers with friends
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Our room was walking distances to the Mavericks.
Stayed in July 2023
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Reviewed: July 14, 2023
Radu
United States of America5 Reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Ok
Stayed in July 2023
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Reviewed: June 29, 2023
Matt
United States of America16 Reviews2 helpful votes8.0“Nice place”- • Business trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Had to pay for parking permit which was odd.
Area was nice. Had food/snack area in lobby. Clean
Stayed in June 2023
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Reviewed: June 18, 2023
Elizabeth
United States of America5 Reviews10“Great Place”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
How comfortable the bed was and how clean the place was.
Stayed in June 2023
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Reviewed: June 10, 2023
Geraldine
United Kingdom32 Reviews1 helpful vote7.0“A very affordable place to stay in Pleasanton”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. It’s a bit soulless and corporate but that’s what I expected from a Courtyard by Marriott anyway.
The price (compared to other options in Pleasanton). The cleanliness.
Stayed in June 2023
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Reviewed: June 6, 2023
Veronica
United States of America3 Reviews10“loved and highly recommended and can’t wait to stay again .”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
the service and the cleaness of the room .
it was very clean and welcoming .
Stayed in May 2023
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Reviewed: May 28, 2023
Gordon
United States of America36 Reviews3 helpful votes10“Kinda expensive, but nice.”- • Business trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No jacuzzi
Nice TV. Nice shower. Bed was ok
Stayed in May 2023
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Reviewed: May 10, 2023
Rafael
Philippines11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
safe & quiet location
Stayed in May 2023
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Reviewed: May 6, 2023
Mohd
Malaysia9 Reviews9.0Wonderful- • Business trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 6 nights
- • Submitted from a mobile device
Breakfast,cleanliness, and next to restaurants.
Stayed in May 2023
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Reviewed: May 2, 2023
Jim
United States of America11 Reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
clean and comfortable
Stayed in April 2023
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