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9619 Mariposa Road, Hesperia, CA 92345, USA
9 January 2016
눉We checked in late at night (11 PM) was told my card was not accepted.Had to make an unnecessary trip late at night (35 minutes) to a Bank of Amer. versatel for no reason!! I had enough money to cover several days at the hotel! We went back and the guy at the front desk ran my card again a second time since he said it was declined the first time. I was so tired I just wanted to go to bed. The next morning I knew something was not right,my card could not have been declined!! I went on line to look at my account and noticed what he had done. My card had been processed not just once but twice. He was not there the next morning. I spoke to a girl at the front desk whom looked into it. She had confirmed that he did process my card twice.She did apologize and told me it would be several days for me to see a credit back to my account. I understand mistakes are made,however this is a mistake he could of avoided. How was it the girl had noticed my card had been charged twice but yet he said it had been declined.
눇It's a nice clean place to stay and near by many places but the mistake late at night doesn't make me want to stay another night.
2 January 2016
눉That our room didn't have free breakfast even though I booked it to have it.
29 December 2015
눉Only thing we tried to park in the back part of the Hotel not a very safe place....but over all I would visit again...
눇The service was wonderful front desk and bar area....
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