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601 Main Street, Downtown Ft. Worth - Sundance Square, Fort Worth, TX 76102, United States of America
March 28, 2016
March 14, 2016
눉the TV did not work and they took over an hour to fix/replace, I came back tired from a convention and was upset it took so long to fix, since I could not relax till they fixed the problem. it took 3 phone calls to get someone to come and take a look. the carpet was wet due to leaking refrigerator. I asked for a room at the top floor but receptionist only gave me a room on the 9th floor. This after paying over $550 for the two nights I was there. I could have got a better room for less elsewhere. Parking garage took for ever to get my car. in the future I will book else where and drive over to the conference. when I booked the ticket there was no mention of an additional charge of $25 to park my car so I got a surprise bill of $50 when I left. I asked when I booked the room about parking and was told it was free. My friend who stayed at the Omni did not have to pay anything for the parking and her room rate was less than mine.
눇beds were clean and comfortable. breakfast at the café was good, healthy and satisfying without all the grease and added salt. I would have liked a choice of cereal and milk but they did not have it.
March 22, 2016
눉the treatment of staff. not treating customer like family
눇didnt get to get to stay due to neglecton of stay inquering that i was hispanic and they couldnt that i am the owner of Skylight Innovation Inc / Booking.com / Core soulution / CK - !2
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